Property management affordable housing
Resume:
Latisha L. Scott
North Chicago, IL 60064
Phone :224-***-****
************@*****.***
CAREER OBJETIVE:
Eager to obtain a management position in a reputable organization that will enhance my professional experience and knowledge. Energetic; yet efficient, team oriented Administrative professional with over 10 years advancing experience in the Office Management.
EDUCATION:
Columbia College of Missouri Gurnee, IL
Masters Degree in Social Services- Present
Bachelors of Arts in Business Administration, minor in Human Resources Management – Aug. 2015
Associates in Business Administration – Sept. 2012
EXPERIENCE:
Related Management Chicago, IL
Community Manager March 2021 -Present
Responsible for the financial, operations and managerial processes with the property
Utilizes all resources to effectively to maintain services
Build and manage workforce based on program goals, budget considerations and staffing
Provide fiscal management, including but not limited to, reviewing and approving invoices, coordinating budget preparation and reserve study updates, reviewing and completing financial statements for accuracy.
Set and implement social media and communication campaigns to align with marketing strategies
Organize and participate in events to build community and boost brand awareness
Liaise with Development and Sales departments to stay updated on new products and features
Monitor and report on feedback and online reviews
Build relationships with customers, potential customers, industry professionals and journalists
Housing Authority of the City of North Chicago, IL
Public Housing Manager Sept. 2016 – March 2021
Maintain a working knowledge of HUD/PHA/State/City property management rules and regulations, emergency protocols, and Housing Authority administrative rules and regulations.
Make recommendations for change in policies and procedures in response to changing conditions, requirements, regulations and/or technology
Prepare, execute and enforce rental leasing agreements
Maintain agency records and prepare reports including financial reports in accordance with the agency and/or HUD policy, practice, rules and/or regulations.
Conduct annual, move in/out and special (housekeeping) inspections according to HQS rules, regulations and deadlines.
Manage property of 150 units including maintenance team.
Supervise maintenance team to ensure work orders are being complete in a timely manner.
HCV Specialist June 2013-Sept, 2016
Provide general information in regards to HCV Programs rules and regulations to both current and/or perspective landlords and participants.
Maintain files file of 200 HCV participants
Maintain working knowledge of HUD rules and regulations, HCV Administrative Plan, management rules and regulations and emergency protocols.
Conduct annual, initial and special inspections according to HQS rules, regulations and deadlines.
Facilitate participant briefings
Maintain monthly log of HCV actives and provide reports to meet monthly deadlines.
Verify provided information by requesting and reviewing third party documentation regarding the participant’s income, expenses and other factors affecting program eligibility and rent share.
Prepare and execute HAP contracts
Use tact and courtesy to establish and maintain effective working relationships communication effectively both oral and written.
Assist with other duties and task as assigned
Lake County Community Action Partnership/ Waukegan, IL
Operations Manager/ Client Services Representative Oct 2007 - June 2013
Evaluate clients to determine whether or not to award resources and other needs to assist in their living needs under
State regulated laws.
Assisted clients in their education for understanding their options and the extent of assistance offered and what qualifies.
Validated sensitive information in order to provide timely reporting to state and selective committee.
Worked closely with other agencies within the County to assist provide as much information and care to the clients as possible.
Weekly reporting to Supervisor regarding total amounts awarded and those that were not awarded with rationale.
Utilize excel to monitor budgets and what was being reported to the State.
QC documents submitted for validity and Client information.
Provided other administrative duties during down season in regards to clients for example; heavy data entry, updating client information, keeping with the latest state and federal regulations, updating other agency and assistance centers information and keeping track amount of state funding annually.
Follow up calls, emails and meetings with clients to ensure proper resources were received.
Traveled to other agencies to present our care and services provided to those agency’s clients for a better understanding of the services offered.
Supervised team of 10.
Department of Public Safety/ Waukegan, IL
May 2005 – 2008
Human Resources Assistant
Executive Administrative Assistant/Payroll Clerk
Provided support for the full life cycle of an employee.
Conducted background and reference checks
Responsible for setting up new hires, promotions and transfers and their pay changes were applied in the system with rationale
Provided answers to questions for payroll benefits and Employee policy inquires
Assisted in performance management system maintenance
Performed administrative tasks daily for example; maintaining of calendar and events, setting up meetings, heavy data entry, formulation of excel documents for presentation and variance reporting
Assisted with recruitment activity.
Auditing and follow up with all levels of staff assuring employee data was most updated information on record
Assisted in admin duties and special projects as needed
Professional Trainings & Certifications
UPCS (Uniform Physical Condition Standards) Fundamentals-2019
Nan McKay & Associates Inc.,
Public Housing Manager -2018
Nan McKay & Associates Inc,
HCV Housing Quality Standard Specialist -2015
Nan McKay & Associates Inc,
HCV Specialist -2015
Nan McKay & Associates Inc.,
Business Organization and Occupational Service Training Certification
Riverwoods, IL /2001
Certified Occupancy Specialist-2022
National Center for Housing Management
Skills
Microsoft Office: Word, Excel and PowerPoint, Visio, Peoples Soft, Outlook & Lotus Notes, Lindsey software
Project Coordination and set up
Experience and working knowledge of HUD regulations and requirements
Contact this candidate