Human Resources Hr Assistant
Resume:
Wanda Ramirez
Apt. J
New York, NY 10034
**********@*****.***
Avondale Care Group LLC
HR Assistant July 2023 – December 2023
• Oversaw and managed hiring process and assisted human resources
• Answered and redirected incoming phone calls for office
• Reviewed and screened applicant resumes to identify qualified candidates
• Responded to inquiries by answering telephone calls, in-person questions and emails
• Filed paperwork, sorted, and delivered mail and maintained office organization
• Submitted payroll concerns, facilitated direct deposits, scheduled employee Vacations, Personal days, Tick Time requests, and Leave of absences
SHP Management Lakeview Apartments
Property Assistant Aug 2021 – Sep 30, 2022
• Answered telephones, greeted current and prospective tenants and visitors; provided information, prepared reports and tenant files as well as typed all correspondence and memos to tenants.
• Receive and process maintenance requests; track all service requests
• Distributed mail and fax correspondence throughout the office
• Received and processed rental applications
• Responsible for monthly rent collection as well as posting of deposit
• Worked with tenants to ensure prompt follow up with delinquent payments
• Implemented and organized all file storage of former and current tenants
• Conducted regular inspections of tenants’ units and common areas Archcare Senior Life
Scheduler May 2019 – April 2021
• Attended daily morning meetings to discuss patients’ health history and upcoming doctors’ appointments
• Monitored emails throughout the day to provide appropriate services as needed
• Scheduled appointments with specialists and/or hospitals; providing appointment cards to all patients to serve as reminders of upcoming appointments
• Attended daily afternoon meetings to facilitate transportation services on behalf of patients
• Submitted authorization forms for each appointment to appropriate location
• Provided follow up progress reports of doctor visit upon request
• Met and greeted all that entered the well center as well as direct participants to their appointments Covala Group Jan 2019 – April 2019
Assistant Office Manager {Temporary Position}
• Ordered all office supplies
• Administrative office assistant for Disability Insurance Company
• Responsible for filing, printing, labeling, and mailing disability correspondence
• Maintained and filed financial reports
• Sorted mail and deliveries
• Assisted manager as need
New York Foundling
Administrative Assistant Sep 2013- October 2018
• Responsible for scheduling of executive meetings
• Responsible for maintaining client records and documentation {Client Metro Cards, for example}
• Responsible for the setting up of new case records
• Handled sorting of mail as well as Xerox and/or fax pertinent documents to remote staff as well as third party service providers
• Handled all submission of data from QuickBooks Model PROMIS
• Responsible for maintaining client records and documentation
• Responsible for carrying out of ‘closed case’ process which included preparing certificates, closing letter from PROMIS and agency letter
• Handled all submission of data from CNNX à PROMIS
• Scheduling STC and ERC
• Managing Metro Cards for clients and workers
• Responsible for answering incoming calls to the department & taking appropriate messages.
• Clinical dictation & assist with special projects
• Union Shop Steward
Front Desk Administrator/Receptionist {Temporary Position} Oct 2012- November 2012
• Greeted all clients and guests as they entered office
• Maintained highly confidential records of Adoption/Foster Care history
• Provided basic information about the services provided to all that inquired Doshi Diagnostic Imaging Services
Front Desk Administrator {Temporary Position} March 2012 – April 2012
• Provided customer service and quality assurance
• Responsible for registering patients, processing co-payments as well as booking appointments
• Input data into system and update patient records
• Assisted in checking for insurance eligibility and billing inquiries Food Bank
Temp Intake Spec/Food Stamp Pre-screener (Seasonal Position) January 2011- March 2012
● Performed IRS Compliance Surveys and Maintained Clients Database
● Various Data-Entry along with the assembly of contact sheet forms
● E-Budget server making sure clients qualify for public food stamps and assistant TANF
● Directed qualified clients to the nearest office of HRA Samaritan Village
Case Manager of Social Services April 2011-August 2011
• Handled the ‘Intake’ Process for families in need and various administrative assistant duties
• Provided advice and counseling to members of the families in need
• Provided guidance in the search of employment, housing and medical insurance
• Performed home inspections to ensure that all family members were adjusting to their new surroundings
• Maintained all documentation in compliance with the DHS (Department of Homeless Services) guidelines Katz Media Group, Inc.
Traffic and Network Biller March 2007 -January 2009
● Utilized PeopleSoft program to input invoices and perform media billing
● Maintained television broadcast station contact information along with air time orders and total dollars on each station in both PeopleSoft and Donovan programs
● Assisted Accounts Receivable in the resolution of invoicing discrepancies with station
● Daily contact with billing departments to ensure receipt of monthly invoices for remittance of payment Mindshare Interaction
Media Biller {Temporary Position} December 2006- March 2007
● Contacted account executives to discuss billing issues related to online promotional space
● Maintained and performed monthly billing
OMD, USA
Media Production Biller {Temporary Position} May 2006- November 2006
● Entered and Coded invoices for various clients for payments
● Handled all expenses for employees: Approval from Account Executive, payment of credit card and/or expense check to employee
● Billed clients monthly for fees and organized back ups for billing Carat USA, Inc.
Media Biller August 2002- April 2006
● Billed and reconciled all air time media including network, cable and print
● Interacted with media buyers and television stations on resolving discrepancies in a timely manner
● Manually entered invoices for various clients and sent out billing according to due date Education
LaGuardia Community College Sep 1985 – June 1988
Skills and Abilities
MS Office Suite, Lotus Notes, IE, Web searching, Donovan, Adman, PeopleSoft and Media Biller systems Bilingual, Mail Merger, Adobe, QuickBooks and PROMIS
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