Project Management Quality Assurance

HAROLD F. NUNEZ

*** ****** ******

Little Ferry NJ 07643

********@*****.*** Cell: 201-***-****

Summary:

Harold Nunez has over Twenty years of experience in the IT technical arena. An

innovative and solution-oriented manager that directs all initiatives and activities

relating to Mainframe Computing/Development, Production/QA support, Internal

Auditing, SOX Testing, Project Management, business continuity/analysis, disaster

recovery, communications/infrastructure implementation, middleware

deployment/applications development, with the ability to work well along all levels

of management.

I have extensive experience in change and release management which I Supported,

managed and approved all Production/QA changes for batch and/or online

implementations utilizing BMC remedy / ITSM Service now software and JIRA.

I can Facilitate, integrate and provide quality assurance for technical infrastructure

functionality. Involved in day-to-day coordination, support and management of

multiple disciplines within various infrastructures.

Exceptional record of leadership and achievement in both line and advisory positions with demonstrated experience and proficiency in:

Operational Lead within a Command Center setting for Mainframe Computing

Technical writing and enhancement of business process flow

Created end-to-end process accountability from strategy definition to tactical planning, to project execution, to deployment handoff.

Experienced in conducting Strategic Assessments and full Project Life Cycle

Operational Lead in support of Internal and external audits. Supporting audits of the wireless network, web infrastructure, email and instant messaging, mainframe and distributed operating systems, data archiving, disaster recovery, business continuity, non-relational data base management systems, voice recording, as well as various forms of logical access security.

Supporting Internal Audit function in providing management, the Board and the regulators

assurance of compliance with SOX regulations.

Customer Service Oriented / Change Management / Incident Management / Problem Management

Enthusiastic and determined for getting things done and for taking on new challenges

RANK1 LLC 4/2022– 11/2024

Senior Project Manager

Manage and assess current projects to create and monitor benchmarks. Evaluate

progress and prepare detailed reports.

Preparing budgets and cost estimates. Checking materials onsite and allocating

resources according to the budget to accomplish completion of projects.

Acquiring necessary permits and certifications

In-depth understanding of construction procedures / material and project management

principles for successful completion of projects.

Rank1 Construction own houses and has a 24-hour emergency hotline. Manage a

team to log all maintenance calls. Attend to resolution of instance.

Responsible for all aspects of landscaping for all properties that need servicing.

Mowing, Edging and Fertilizing lawns. Weeding and Mulching landscape beds.

Trimming small trees, hedges and shrubs. Removing unwanted, dead or damaged

trees. Planting Trees, Flowers and shrubs. Watering gardens, lawns and landscapes.

Morgan Stanley 8/2019 – 1/2022

Operational Specialist

Managing, Supporting and Implementing complex initiatives in a global Main Frame environment for Production, QA and Development.

Support day to day production support, network support and hardware support.

Maintain and support Change management, Incident management and Problem management tickets for the datacentres that support Morgan Stanley Institutional and Wealth Management.

Assist Hardware and engineering groups with interfacing with the vendors to correct hardware problems

Attend automation and enhancements meetings for applications development, weekend work and IPL’s (Systems reset).

Perform Disaster recovery, Business continuity testing and Alternate IP Site change.

Bank of America 7/2018 – 2/2019

Consultant – Lead IT Risk Lead Project Manager

Risk Leader for Bank of America Commodities Line of business, Supporting all initiatives

End-to-end audit delivery including planning, fieldwork, executive reporting and audit team

management for commodities.

Self-Identified Audit Issues, Audit reportable and Sox Testing.

Development, Discussions and execution of the banks SOX program for the various internal entities.

Worked with Corporate Audit on regulatory & compliance initiatives

Presented, Reviewed and Modified risk assessment of control definitions throughout the lines of business of Bank of America.

Supporting management on revisions / amendments of IT general controls

Working with Global Information Security group to assess and review user access within the bank across multiple lines of business.

Involved in dormancy and detection of access IDs across the bank’s users across multiple lines of.

Review access entitlements key controls for validation of proper access Involved in tracking and performing DR/BCP/BRP test across multiples sites of the bank infrastructure.

Cantor Fitzgerald 8/2015 – 6/2018

VP Senior IT Auditor

Supporting Internal Audit function in providing management, the Board and the regulators

assurance of compliance with SOX regulations.

Deliver Portfolio of high-quality audits, working collaboratively with technology and audit

colleagues Globally.

Produce Effective reports and opinions which successfully influence the executive

management to manage risk prudently.

Promptly respond to and complete ad hoc business requests from the Global Head of IT Audit.

Positively productive participation in a wider Internal Audit team arena in all situations.

Ensure that the validity of the IT audits is delivered on time and with exacting standards.

Extensive subject matter experience in technical competence areas. Creating Visio Diagrams

and Power Point presentations to enhance presentations to external auditors.

Establish and support relationships with Key Stake holders within the firm IT arena to provide

accurate audits of pertinent subject matters.

FIS Capco / Jefferies & Company Investment Firm 5/2014 – 8/2015

Senior Consultant for TECH_ITOPS Systems Support Team

Point of contact and ownership for Operational Support status of assigned systems, applications and service support for the firm’s infrastructure.

Own incident, problem, service request, system performance, application monitoring, knowledge management and change management.

Coordinate outages and systems changes with multiple IT teams within the environment.

Coordinate system and application checkouts following infrastructure changes

Serve as Production Release and Change management for all groups within the organization

Supply support for Internal and External audit efforts within the firm

Establish and improve formalized communication and escalation processes

Manage data administration and ensure SOX requirements are met for IT, based on established procedures.

Sole Acumen to train offshore personnel in Bangalore India office for Capco on Production support and Monitoring of all pertinent systems within the infrastructure. Included creation of project plan.

Jefferies & Company Investment Firm 5/2010 – 5/2014

Assistant Vice President – Tactical Trading Systems Support

Supported mainframe and distributed environments involving multiple trading applications. Responsible for Release Management, Change management and Incident management.

Work with IT auditors within the Remedy (BMC) to properly document process and standards.

Day to Day activities include working with development, operational, and business partners to gather requirements, timelines, and details related to releases and entry of this data into target systems used to drive the Change/Release process

Evaluated existing Jefferies UK environment to find the opportunities to implement legacy environment to a TWS scheduling environment in the United States. Developed project plan to migrate all the data base loads and reporting mechanisms onto centrally monitored TWS scheduling product. Coordinated other systems to be migrated like (Risk, Swift) onto TWS scheduler. Supervised the testing, implementation and documentation of all of the above entities.

Run and support the full cycle of the end of day batch processing within a mainframe and distributed environment. Very heavy use of OPC and TWS job schedulers in a core production environment.

Previous Career Path

Capital One Bank 1/2010 – 5/2010

IT Consultant – Solutions Engineer Planner

Mosco Insurance Agency 2/2009 – 9/2009

IT Consultant – Server Engineer and Support

Deutsche Bank 8/2008 –12/2008

IT Consultant – Business Service Delivery Manager

Securities Industry Automation Corp / NYSE Group 4/1987 – 3/2008

SFTI SDC FSN Manager / Lead Technical Analyst

Project Management, Client Connectivity Group, Client Onboarding PMO Office

Education:

Associate Degree in Computer Science 2001

The City University of New York

Project Management Certification (NYU) 2012

References available upon request

Industry Experience

Financial Services

Banking

Asset Management

Disaster Recovery

Business Continuity

Facilities Management

Areas of expertise

Project Management

Change Management

ITGC

IT Audit

Software Applications

Service Now

Jira

Visio

Word

Excel

Power Point

Education and Certifications

Associate degree

Computer Science

Project Management Certification

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