Customer Service Office Associate
Resume:
Julie Dickerson
Office Associate
Columbus, OH **230
***********@*****.***
My name is julie, Here are some things I would like you to know. I love organization, Knowing where everything I need is and what I'm doing next. I'm very detail oriented, I see value in making sure things are done right and following a process start to finish. Once you show me something and I understand the "why", I won't have any issues completing the task at hand. I'm also a great listener and tend to take lots of notes to refer back to later. I hope you find these characteristics and the information below helpful in your pursuit to find a new employee. Thank you for your time. Authorized to work in the US for any employer
Work Experience
Home Health Aide (HHA)
Alliance Express Home care - Columbus, OH
May 2023 to Present
• Certified in CPR.
• Completed HHA Training Course.
• Passed HIPPA guideline test
• Traveled to and from client homes/care facilities.
• Assisted clients with tasked such as :
• Cleaning living spaces
• Preparing meals
• Bathing and dressing
• Transportation
• Grocery shopping and medication pickup.
Pharmacy Technician (Training in progress)
The Tamarkin Company - Columbus, OH
January 2023 to April 2023
• Data entery.
• knowledge of medical abbreviations for pharmaceuticals.
• Double checking others work.
• Computer skills.
• time management.
Cashier/Customer Service
Kroger - Columbus, OH
November 2022 to January 2023
• Cash register/POS experience.
• Assisting Customers during checkout.
• Manning self checkout stations
• Time management skills.
Office Clerk
Premier ProduceOne - Columbus, OH
June 2022 to August 2022
• Answering phones.
• Assisting customers.
• Taking customer orders
• Email correspondance.
• Directing delivery drivers.
• Updating and Filing orders.
Less Than Load Billing Clerk
BlueBird Aftermarket Parts Company - Delaware, OH
February 2008 to September 2019
• Forklift Certified.
• Hazmat Certified.
• Organizing incoming merchandise. (Dispersement)
• Customer Service.
• Scanning paperwork and filing .
• Data entry.
• Microsoft Windows experience.
• Warehouse experience.
• Large order quotes.
File Clerk/Office Assistant
Nationwide Insurance - Columbus, OH
March 2004 to February 2006
• Main filing clerk for Short Term Disability office.
• Scanning, Copying and Organizing all paper files for department.
• Correspondence with client nursing staff.
• Collaborating with coworkers on patient files.
Retail Sales Associate
Khole's - Lewis Center, OH
January 2003 to February 2005
• Cash register/POS experience.
• Customer service desk.
• Seasonal setup/teardown.
Pre-Press Assistant
Mercury Print Productions - Rochester, NY
October 1995 to May 2003
• Film assembly.
• Designed layouts.
• Creating Product Proofing.
• Plate making for offset Presses.
• Experience Running printing presses.(Pressman)
• Preprocessed positives for die cutting.
• Experience using large camera equipment to produce negatives. Education
One year of College in Commercial Printing
Rochester Institute of Technology - Rochester, NY
August 1979 to May 1980
High school diploma
Hilton Central High School - Hilton, NY
September 1975 to June 1979
Skills
• Copier
• Canon
• Mail Clerk
• Disbursement
• Time Management
• Warehouse Experience
• Microsoft Windows
• English
• Microsoft Office
• Office experience
• Microsoft Excel
• Typing
• Microsoft Outlook
• 10 key calculator
• Computer operation
• Computer skills
• Customer Service
• Xerox
• Scanning
• General Office
• Filing
• Data Entry
• Phone Etiquette
• Cash Handling
• Clerical Experience
• HIPAA
Certifications and Licenses
Hazmat DOT Certified
February 2016 to February 2019
Forklift Certification
HIPPA Certification
Present
CPR Certification
Present
Additional Information
I worked on a Windows 10 computer, used a BOL program,sent and replied to e-mails. Other duties included filing, quotes and contacting Trucking companies.
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