Key Account Administrative Officer
Resume:
UNIVERSITY OF BOTSWANA
ACCOUNTING TECHNICIAN/ADMINISTRATIVE OFFICER /B2B SALES OPERATIONS MELUSI KHAGULE
CAREER SUMMARY
A very dependable, motivated, and resourceful individual with a good academic background and more than ten years of experience in high-level administrative, financial & clerical support and sales career. I am dedicated to learning. I'm seeking for a company where I can add value and generate a positive return on investment, and where I can join a strong team. CONTACT
P O Box 934, Thamaga
*************@*****.***
Plot No:13960/7,Phase 1
Gaborone West, Gaborone
EDUCATION
Key Job Responsibilities:
I was responsible for the account management, tactical planning, key account negotiations, direct involvement of organizational strategy development and stakeholders management.
Functioned in a lead capacity over staff employees on a regular basis, assign, and schedule and monitor the work of staff. I did regular reporting, monitoring of performance plans vs. actual measures and to draft action plans in conjunction with sales to close the gap for achieving, ROI etc.
Budget allocation and forecasting by account in order to optimize ROI and to achieve the set short term and long term KPI’s. Manage all accounts through trading terms process and regular business meetings.
Ensure all work is accurate, adequate and adhere to the company policies and procedure.
Build strategic business relationships with key accounts stakeholders through managing accounts as per the company’s standards. Travel 1 week every month to visit clients (Mines) across Botswana. Undertake any other duties
WORK EXPERIENCE
KEY ACCOUNT MANAGER PROBE INTEGRATED MINING
TECHNOLOGIES (PTY) LTD-Gaborone, (website:https://probeimt.co.za/) DEC 2021-APRIL 2023,
Gender: Male
Marital Status: Married
ID NO: 406914519
DOB: 04/04/1983
linkedin.com/in/melusi-
khagule-26a990143
Reason for leaving: Company closed down
DIPLOMA IN ACCOUNTING AND BUSINESS
STUDIES (DABS)
Level 100 (Semester 1)
DAB111 Business Mathematics and Statistics
DAB112 Basic Accounting
COM021 Communication and Study Skills (I)
ICT121 Computing and Information Skills (I)
Level 100 (Semester 2)
DAB113 Principles of Management
DAB114 Introduction to Marketing
COM022 Communication and Study Skills (II)
ICT022 Computing and Information Skills (II)
Level 200 (Semester 3)
DAB211 Intermediate Accounting
DAB212 Microeconomics
DAB213 General Psychology
DAB214 Business Statistics
Level 200 (Semester 4)
DAB215 Macroeconomics
DAB216 Business Finance
DAB217 Business Law
DAB218 Taxation
Level 300 (Semester 5), Core Courses
DAB311 Quantitative Methods for Business
DAB312 Financial Management
DAB313 Cost Accounting
DAB314 Management Information Systems
Level 300, (Semester 6), C–Marketing Stream
DAB323 Sales Management
DAB324 Consumer Behaviour
DAB325 Marketing Management
DAB326 Purchasing Management
APRIL 2017-FEB 2020, ADVERTISING SALES Executive
,WEEKENDPOST NEWSPAPER (PTY) LTD (GABORONE),
(website:https://weekendpost.co.bw/)
Key Job Responsibilities:
Generate revenue for the company through advertising sales inaccordance with appropriate company procedures, techniques,and practices.
Operate independently and meet set targets.
SKILLS SUMMARY
A positive attitude, friendly and approachable.
Proven Track Record of Hitting KPIs in past
roles, especially around lead generation,
appointment set, and sales conversions.
CRM Proficiency: Strong experience using a
CRM platforms.
Strong negotiation skills to close deals
effectively.
Willing to travel when required.
Able to influence outcomes to achieve goals
and targets
Resilient, able to multi-task and work
independently / flexibly.
Takes the initiative, ability to prioritise and
meet deadlines.
Discreet, professional and team orientated in
approach.
Good working knowledge of Microsoft office
365 ie Word, Excel, PowerPoint etc, Microsoft
Teams
Excellent verbal and written communication
skills, with proven accuracy and an eye for
detail.
Ability to present information effectively and
concisely in emails and documents.
WORK EXPERIENCE
PSLE, Grade B
TSHESEBE PRIMARY SCHOOL
1990-1996
JC, Grade B
THAMANI CJSS
1997-1999
BGCSE, 36 Points
MASUNGA SENIOR SCHOOL
2000-2001 Operate independently and meet set targets. Prepare and deliver sales presentations to new and existing customers in order to sell new advertising programs and to protect and increase existing advertising.
Draw up contracts for advertising work and help with collection and tracking of payments due.
Locate and contact potential clients to offer advertising services. Reason for leaving: Better career prospects
APRIL 2015-JUNE 2016, SALES MANAGER,
MABIJO PRODUCTIONS (PTY) LTD (GABORONE)
(Website:http://mabijo.com/)
Key Job Responsibilities:
Assign duties & monitor the performance
Answer questions sales that staffs have about their duties, rosters, and other aspects of work life.
Motivate sales staff to deliver excellent customer service, improve their efficiency, and meet sales quotas.
Develop and maintain retail store budgets.
Monitor inventory levels and order new products as required. Prepare all issues related to BURS tax compliance. Deposit company cash sales.
Help clients timely with queries in an appropriate manner. Gather all relevant material for bid processes and coordinate bidding and contracts approval.
Reason for leaving: Company retrenchment
NOV 2006-APRIL 2010, SENIOR ADMINISTRATION ASSISTANT, DEPARTMENT OF DISTRICT ADMINISTRATION (FRANCISTOWN)
(Website:https://www.gov.bw/)
Key Job Responsibilities:
Provide high-level administrative, financial and clerical support functions necessary to run an organization efficiently. Recording of incoming and outgoing correspondence. Handling corporate correspondence, email, and phone calls.
Filing and locating documents. Maintain the filling system as per the directives of the Botswana National Archives and Records Services management prescripts.
Recording the minutes in staff meetings. Reserving accommodation for senior management and travel tickets etc.
Managing the cash box and responsibility for entrusted cash and valuables.
Checks the accuracy of invoices, Travelling Imprest, payment vouchers, Industrial class overtime claim sheet etc. for payment. Maintain the department votes ledger.
CERTIFICATIONS
Microsoft Dynamics 365: Sales Insights,
December 2022
Microsoft Dynamics 365 Sales Essential
Training (December 2022)
Microsoft Dynamics 365 Fundamentals
(CRM), December 2022
Learning Microsoft Dynamics 365: The
Basics, December 2022)
Fundamentals of Sales Management,
(December 2022)
Stocktaking Procedures (February 2004)
Professional Retail Selling Course
(March 2005)
Customer Care (February 2004)
Proficiency in English (Professional)
Proficiency in Setswana (Native language)
Proficiency in Ikalanga (Native language)
WORK EXPERIENCE
Tel: 390 8849 Cell: 71767531/76675590
******@***********.**.**
MR. AUBREY LUTE
The Editor, Weekendpost Newspaper (Pty) Ltd,
Tel: 3957597 Cell: 71744999
******.*****@********.**.**
MR. MARVIN MMOPI,
Branch Manager, OK Furniture (Pty) Ltd,
LANGUAGE (S)
WORK EXPERIENCE
MR. TEBOGO MOTSWETLA,
Managing Director, Mabijo Productions (Pty) Ltd, *****@******.***
Tel: 3915822 Cell: 75604402
AUG 2002-FEB 2006, B2C FURNITURE RETAIL SALESPERSON, OK FURNITURE PTY LTD (FRANCISTOWN)
(Website: https://www.okfurniture.co.za/)
Reason for leaving: Better career prospects in private sector, non- governmental organizations (NGO's), parastatals etc Key Job Responsibilities:
Maintain up-to-date knowledge about furniture products. Analyze customer needs and recommend appropriate furniture. Answer customer queries regarding furniture products. Coordinate with sales team to establish selling strategies and deals. Work with sales team to maximize sales and profitability. Ensure that furniture is delivered to customers in a timely manner. Develop action plans to achieve sales objectives.
Analyze and process customer orders accurately.
Provide outstanding customer services before and after the sale. Conduct physical stocktaking.
Reason for leaving: Further education at tertiary institutions REFERENCES
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