Data entry, customer service, teaching, sales, receptionist
Resume:
Accomplished teaching professional with solid leadership approach and passion for student learning. Implements successful and diverse lessons to enhance instruction and engage student interest. Organized problem-solver skilled at approaching educational issues and devising forward-thinking resolutions to promote student advancement.
Work History
2024-04 – 2024-07
Lead Teacher/Floater Teacher
Children's Learning Adventure, Maricopa, AZ
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Developed and implemented classroom routines to address varying student needs.
Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Plan and implement activities that promote social, physical, and intellectual growth of children.
Maintain classroom records, cleanliness and orderliness to align with state regulations and standards.
Follow lesson plans to as outlined in Life Time Adventures Curriculum.
Responsible for care, hygiene, diapering, learning, and developmental activities, and specialized programs.
Actively engaged with children at all times while serving as a role model through appearance and actions.
Monitored up to 25 students simultaneously with confidence and leadership
2022-08 - 2024-02
Child Care Attendant
California Family Fitness
Responsibilities include providing high quality care to children while their parents are using facilities, ensuring safety and create fun activities for all the children of different ages
Documenting all member and employee child incidents
Interact with children through active play and structured activities
Provide a safe and friendly environment with quality supervision, staying attentive and caring for members and their children
Ensures registrations and check in/out policies and procedures are followed
Report any accidents or injuries immediately, and documents using incident report form
Assists with feeding infants, First Aid, Clean-up, etc
Cleans child area such as toys and etc
Check in and out children using member Data base.
Used positive reinforcement techniques to promote patience and other good behaviors in children
Responded to inquiries from parents and guardians
Maintained a clean, organized, and inviting environment conducive to learning and exploration for children of all ages
Developed age-appropriate activities and crafts to engage children
Prepared group activities to enhance socialization, communication and problem-solving skills for children
Demonstrated respect, friendliness and willingness to help wherever needed
2020-09 - 2022-05
Sales Associate
Party City
Responsibilities include Interact with and assists customers
Answer the telephones and cash out customers on register
Processes balloon orders, Assist in receiving and stocking
Unload merchandise from trucks and Check in shipments
Stage merchandise for the sales floor, Stock merchandise and organize
Responsible for maintaining assigned sections in store as determined by manager on staff
Flexes and fills seasonal aisles
Ensures proper labeling and signing
Assists with seasonal pack away
Performs other duties as needed.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Developed strong rapport with customers and created positive impression of business
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
Managed efficient cash register operations
Managed returns, exchanges and refunds in accordance with store policy
Created inviting environment for customers by maintaining store organization and cleanliness
Built relationships with customers to encourage repeat business
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
Solved customer challenges by offering relevant products and services
Assessed customer needs and utilized suggestive selling techniques to drive sales
Prepared merchandise for sales floor by pricing or tagging
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates
2018-06 - 2018-09
Child Care Provider
Tessa Robertson (Private Individual)
Responsibilities include supervising and entertaining children, preparing and serving meals (following food handling compliance and procedures), as well as assisting with educational development.
Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth
Used positive reinforcement techniques to promote patience and other good behaviors in children
Developed age-appropriate activities and crafts to engage children
2012-09 - 2018-09
Child Care Provider
Maria Browning Peterson (Private Individual)
Responsibilities include supervising and entertaining children, preparing and serving meals (following food handling compliance and procedures) and assisting with educational development.
2017-09 - 2018-03
Assistant teacher/caretaker
Jackson Park Child Care and Development Center
Responsibilities includes curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, and additional responsibilities
Duties may include assisting in the child's arrival and departure from the center, diapering, feeding, toileting, resting, developing and assisting with games and learning activities; observing and evaluating development levels and maintaining records of the children daily.
2016-08 - 2017-08
Hostess/Server
IHOP
Responsibilities included greeting and seating guests in a timely manner, receiving and delivering initial drink orders, clearing and setting tables when needed
Crossed trained to record and take to-go orders, answering phones (by the third ring), assist servers when they need assistance, running food, monitoring and making sure that all condiments are properly stocked and filled on each table/booth, wiping and sanitizing menus, electronic alert devices (for when a party is called), highchairs and preparing kids menus and silverware for the next day
Manage the hosting station making sure that all tables and booths availability are current and accurate.
2016-06 - 2016-08
Cashier
Corner Bakery Café
Responsibilities includes cash handling experience and skills utilizing the POS system for the registers
Interacting with the customers and answering any questions they may have about the menu
Cleaning the front of the house areas, stocking and replenishing ice, all treat bags and baked goods inside the display cases
Making espresso drinks and smoothies
Ensure that when it's time to check out each and every guest are satisfied with their experience, assisting the expo, server or anyone in the back of the house when needed
Clean and make sure things are set for the next shift.
2016-05 - 2016-05
Showroom Coordinator
West Hills Honda
Responsibilities include tracking each customers visit within the dealership utilizing traffic monitoring process
Obtain basic demographic information about each customer, using an up card, a computer system, log sheet, or other method established by the dealership
Enters data into prospect tracking system and runs prospect reports for managers weekly
Direct customers to appropriate person or department, informing salesperson when a customer is waiting and introducing customers to salesperson
Answer incoming phone calls and routing it to the sales department or take a thorough message for the appropriate salesperson
Greet showroom floor guests and make sure to find out why customers are there and find salesperson on floor to help them out.
2015-09 - 2015-12
Busser
All Star Lanes and Casino
Responsibilities include cleaning tables, taking plates, cups and utensils to kitchen to be washed
Making sure that diners' drink orders are taken and refilled as needed
Reset tables for the next service
Occasionally help waitresses bring food out to the tables and Bowling alley lanes
Restock utensils, napkins and other dining room needs.
Trained new staff in bussing and cleaning procedures
Delivered exceptional guest experiences through attentive service and quick response to issues
Enhanced customer satisfaction by maintaining a clean and organized dining area
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
Completed side work duties, ensuring that all necessary supplies were stocked for shift success
Demonstrated attention to detail when setting tables according to restaurant standards
Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards
Assisted wait staff with timely food delivery and guest requests
Provided attentive service and proactively assessed guest needs
Managed time efficiently to complete all tasks within deadlines
Education
2012-09 - 2015-06
High School Diploma
Central Kitsap High School - Silverdale, WA
Phone: 360-***-****
Environmental Club Member
Awarded the Business Department Award and Presidential Award for Educational Achievement.
2015-09 - 2017-09
No Degree: Business education/ Business law
Olympic College - Bremerton, WA
Phone: 360-***-****
2023-08 - 2024-02
Some College (No Degree): Early Childhood Education
Consumnes River College - Sacramento, CA
Former Name
Alahya Arce
References
Kerri Ferate, 360-***-****, ******@****.******.***
Erin Johnson, 360-***-****, **********@*****.***
Maria Browning-Peterson, 360-***-****
Tessa Robertson, 360-***-****
Connor Crisp, 360-***-****
Mara Wagner, 360-***-****
Jasmine Kaiwa, 360-***-****, **********@*****.***
Laura Marubashi, 916-***-****
Clint Kawakami, 916-***-****
DeAngelo DeLa Cruz, 916-***-****
Brianna Rodriguez, 916-***-****
Savannah Young, 360-***-****
Arriana Wilson, 434-***-****
Certifications
2023-07
CPR/First Aid/ AED
Contact
Address
Maricopa, AZ, 85139
Phone
*********@*****.***
Skills
Punctual and Reliable
Three years of ASL
Dependable, hardworking, and trustworthy.
Responsible, punctual, and task-oriented.
Great Leadership Skills
Student-Centered Learning
Cash register and handling experience
Customer service-oriented
Highly organized
Childcare experience
Filing and data archiving
Microsoft Office Proficiency
Receiving and stocking merchandise
60 wpm Typing Speed
Punctual and Reliable
Adaptability and Flexibility
Languages
English
Native or Bilingual
Spanish
Limited Working
American Sign Language
Limited Working
.
Alahya Dela Cruz-Brisbin
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