Administrative Assistant Customer Service
Resume:
Megan Sheesley
Professional Summary
Genuine and dedicated Administrative Assistant with proven track record of always providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
National Association of Family Services - Administrative Assistant/ Scheduling Coordinator
Anaheim, CA
03/2023 - 01/2024
Maintaining and updating schedules, calendars and agendas.
Verifying the availability of inhouse and external participants for planned meetings.
Confirming appointments and arranging meeting venues.
Answer scheduling queries via email and phone.
Keep stakeholders informed of project timelines and associated deadlines.
Infinity Air HVAC & Commercial Refrigeration - Office Administrative Assistant
Westminister, CA
07/2022 - 10/2022
Performed daily administrative functions such as answering calls and emails, greeting visitors, invoicing and vendor relations.
Maintained and coordinated the client database, records and mailing list.
Managed and prepared multiple reports, spreadsheets, PR inquiries and all media.
Scheduled appointments and managed the weekly calendar.
Contacted vendors for quotes and prepared estimates for jobs.
Art's Auto - Receptionist/Personal Assistant
OC, LA
02/2018 - 08/2020
Answer all incoming calls in a polite and friendly manner.
Kept detailed and accurate records of all appointments scheduled.
Preformed clerical duties including typing, filing, mail and receipts.
Researched and purchased auto parts needed for repairs.
Delivered parts to mobile appointments, if needed.
The Coffee Bean & Tea Leaf - Barista/Shift Lead Supervisor
Huntington Beach, CA
11/2013 - 02/2018
Trained new hires by standards and health codes.
Created weekly staff schedules for employees.
Deliver an exceptional customer service experience, resolve issues and authorize returns.
Recognized for being positive, productive and professional.
Ensured all close-down duties were completed, including mopping, cleaning, and disinfection of food preparation surfaces.
**************@*****.***
Orange, CA 92869
Skills
Excellent Communicator
Strong Active Listening
Interpersonal Problem Solving
Attention to Detail
Time Management
Establishing Rapport
Outgoing, Positive Disposition
Empathy and Patience
Decision Making
Integrity
Education
2015
Edison High School
Huntington Beach, CA
Diploma: General Studies
Played Volleyball
Golden West College
Huntington Beach, CA
Nursing
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