Information Technology Specialist Ii
Resume:
MICAH STEVENS
**** **** **. ******, ** *****
419-***-**** ********@*******.***
SUMMARY
Managed 12 projects over the past 3 years, completed on time, with an average budget of $200,000. Experienced supervisor, having managed up to 15 employees at one time. Proficient programming in C++, Visual Basic, Java and HTML. PROFESSIONAL EXPERIENCE
Implementation Specialist II / IT Specialist February 2019 - Present
Abbott Rapid Diagnostics
· Install software on servers remotely, work with customers to do server swaps for RALS
· Build virtual servers using VMWare and Hyper V software. Program dataports to download test results to RALS.
Truss Designer/Drafting April 2018 – August
2018
Automated Building Components via Doepker Group
· Design roof and floor trusses to customer specifications using Simpson Strong Tie software
· Manage multiple projects daily to meet bid and construction deadlines Member Services/Camp Counselor – Specialty Camps May 2017–July 2018 Findlay Family YMCA, Findlay, OH
· Planned and ran specialty camps, including Physics, Chemistry, MythBusters, and Good Eats for 8-30 children ages 8-12.
Technology Aide August 2016–April 2017
Chamberlin Hill Intermediate School, Findlay, OH
· Taught technology classes to four classes each of grades 3-5.
· Provided computer support to classroom teachers and assisted in teaching math and social studies.
Facilities Manager\Information Technology May 2014–June 2016 Blanchard Valley Center, Findlay, OH
· Maintained a physical plant and managed 11 major renovations, including 7 residential buildings, campus security evaluation and energy management program, from May 2014 to March 2016.
· Provided computer support to Blanchard Valley Center, Blanchard Valley Residential housing, Blanchard Valley Industries and Blanchard Valley School. Information Technology Intern May 2013–May 2014
Blanchard Valley Center, Findlay, OH
· Maintained the website for Blanchard Valley Center, updating photos, events and staff listings. Created website for Hancock County Autism Learn and Connect and Logo. Programmed with HTML, not a content management system.
· Provided computer support to Blanchard Valley Center, Blanchard Valley Residential housing, Blanchard Valley Industries and Blanchard Valley School. Information Technology Intern October 2013–May 2014 Watchtower Consulting IT Services, Findlay, OH
· Repaired computers, both physical repairs and remote repairs, via PowerShell scripts and installing updates.
· Used workflow ticket system to manage customer repairs.
· Worked with customers to help them resolve issues with software and hardware, both over the phone and in person.
Co-Operations Manager October 2012–March 2013
3C Computer Repairs, Findlay, OH
· Promoted from Technician to manager in January 2013.
· Operated student-run business at University of Findlay, responsible for overall customer service and payroll.
· Repaired cracked screens, keyboards, hard drives, upgraded memory, removed malware. Systems Analyst/Programmer September 2010–February 2011 KeyBridge Medical Revenue Management, Lima, OH
· Provided computer support to 50 employees.
· Programmed human resources module, for Human Resources staff to use for employee records for in-house website.
Communications and Facilities Manager July 2003–December 2007 School of Health and Human Performance, University of North Carolina Greensboro
· Paid vendor invoices for contractor work.
· Served as Event Manager for large-scale events, such as graduation with 2,500 attendees, Ellen Griffin Pro-Am. Worked with contractors and vendors to obtain needed materials to complete the set up needed for these events. Also coordinated with national organizations such as LPGA to perform their roles at events.
· Served on the panel that rewrote the facility-use policy for University of North Carolina Greensboro.
Assistant Facilities Manager, Athletics Department January 2002–June 2003 University of North Carolina Greensboro,
· Assisted with Game Day Operations for all home athletic events, such as set up and concession stand sales.
· Coordinated the maintenance of seven athletic facilities which included soccer, baseball, softball, basketball, wrestling, tennis and golf.
Recreation Specialist, Athletics Division June 2000–December 2001 City of Durham Recreation Department
· Processed paperwork for hiring and payroll, including ID’s, I-9 and W-4 forms of part-time employees and then sent them to the human resources department.
· Supervised up to 16 part time employees.
Assistant Director of Intramurals and Recreation August 1997–May 2000 Acting Director of Intramurals and Recreation 1997-1998 University of Southern Indiana
· Managed an annual operating budget of $160,000.Chaired committee of 5 faculty/staff and 5 students, that designed a 40,000 square foot recreational facility. The process of planning and designing the building took 8 months. Worked with architects to determine final design elements for the $4 Million budgeted project.
RELATED EXPERIENCE
Secretary/Treasurer Findlay Area Volleyball Officials Association May 2012–August 2016
· Maintained membership roster and collected dues from members. Completed FEMA IS-800 B. National Response Framework, An Introduction Presented at Symposium for Scholarship and Creativity University of Findlay 2010 & 2012
· Presented two website development projects.
Adjunct Instructor University of North Carolina Greensboro 1998 & 1999
· Freshman Transition Class
Adjunct Instructor University of Southern Indiana First Aid/CPR Fall 2006 EDUCATION
Bachelor of Science in Computer Science May 2014
The University of Findlay, Findlay, OH
Master of Science in Sports Studies May 1996
Miami University, Oxford, OH
Bachelor of Science in Agriculture Communications June 1990 The Ohio State University, Columbus, OH
References
Available upon request
References
Mike Quinlan
School Teacher/Technology Coordinator
13654 St. Rt. 235
Rawson, OH 45881
********@****-******.***
Kim Darnell
Information Technology Coordinator Blanchard Valley Center 1600 E. Sandusky St. Findlay, OH 45840
********@***************.***
Dr. Helen Schneider
Associate Professor of Computer Science and Technology Management 1104 A Cory St.
Findlay, OH 45840
*********@*******.***
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