Casey Biggs
Mansfield, TX, *****, US
************@*****.***
Work Experience
Mar, 2019 - Apr, 2023
Shipping and Receiving Clerk, Americold Logistics, LLC
Assist in tracking any missing shipments
Prepare documents, such as work orders, bills of lading, and
shipping orders, In Bounds/Out Bounds Manifest
Identify any safety concerns, as well as cost saving
opportunities
Coordinate outbound and inbound freight schedules
Coordinate outbound/inbound freight schedules
Verify accuracy of incoming or outgoing shipment
Work with other representatives to rectify problems, such as
damages, shortages, and nonconformance to specifications
Assist in tracking any missing shipments
Notify Customer Service Specialist of any customer issues
Reporting, accounting, and recordkeeping
Obtain information to respond to requests
Using knowledge of shipping procedures, routes, and rates
Mar, 2019 - Apr, 2023
Customer Service Associate (Office and Administrative
Support), Americold Logistics, LLC
Research, compile, and prepare reports, manuals,
correspondence, or other information required by
management or governmental agencies.
Maintain records pertaining to inventory, personnel, orders,
Supplies, or machine maintenance.
Interpret and communicate work procedures and company
policies to staff.
Provide employees with guidance in handling difficult or
complex problems or in resolving escalated complaints or
disputes.