CPAP Specialist
Resume:
Previous Work Experience
Pap Specialist, Northshore Respiratory - AdaptHealth
Slidell, LA
As a Pap Specialist, I educated patients on obstructive sleep apnea, fitted patients for CPAP masks, programmed their machines per their provider’s prescription, and educated the patient on how to use their new APAP, BIPAP, or CPAP machine. I followed up with each patient to ensure the patient was doing well with their CPAP therapy. I also followed the patients’ initial compliance period to ensure they remained on track with their therapy.
I cleaned returned equipment, and setup machines for hospice patient deliveries. I kept track of CPAP supplies and submitted lists for supply and equipment needs on a weekly basis. I had the opportunity for several months to work as the Pap Specialist at the Baton Rouge location two days a week while simultaneously working at the Slidell branch, as well as working on contacting patients and scheduling them for virtual setups organizing their documentation and sending them their machines and masks, all of which I enjoyed. I had the opportunity to travel to several different branches, and was able to fill in for other Pap Specialists when necessary. I scheduled patient setups for my branch as well as other branches. I called patients to confirm appointments. I placed orders for patients’ supplies as needed. I participated in inventory weekly, monthly and quarterly. Weekly, I would briefly go through inventory of the Pap supplies and create a supply order list to send to the warehouse. I also handled many other tasks and projects outside of the scope of my job description including but not limited to handling the compliance binder. I enjoyed working at AdaptHealth. It gave me an opportunity to learn new things everyday and to gain valuable knowledge and experience. I am grateful for the time I spent working at AdaptHealth.
Office Administrator, Carolina Atlantic Forest Products Pearl River, LA
05/2022 - 07/2023
In May of 2022, I helped the Branch Manager open the new facility in Pearl River. I was initially involved in all aspects of the business, including organization of the office, inside sales efforts, operations, etc. The Branch Manager and I stayed very busy wearing many preverbal hats. Eventually, an Operations Manager was hired and months later an inside sales representative was hired. While many of my duties were handed to those positions, I continued my other duties duties of accounts payables, paying utilities, invoicing all customer sales, electronically receiving all vendor deliveries and sending complete and accurate documentation of each delivery to the corporate office. Additionally, I organized and oversaw daily inventory counts. I also participated in, electronically entered, and kept record of all inventory cycle counts as Rebecca Lacy Hurst
*********@*****.***
well as annual inventory. I was also responsible for sending a monthly report for our branch and the Jackson, MS branch to the Branch Manager as well as the Regional Vice President.
Business Development - Operations Manager, Weir Environmental, LLC New Orleans, LA
05/2013 - 12/2015
As the Business Development Manager, I was responsible for developing new client business, maintaining current business relationships, and keeping clients informed of opportunities where our services could be utilized for a small, woman owed business. I regularly attended organizational meetings in order to stay abreast of the current issues within the field. My duties included seeking bid opportunities, preparing in depth bids for large scale government projects as well as preparing proposals for commercial and private clients. As an employee of a small business, each employee wore many hats. I had the opportunity to earn several certifications and licenses and participated in many jobs and projects.
Licenses and certifications earned: Indoor Air-Quality and Mold Sampling (no license required in LA), Asbestos Inspector, Lead Inspector In December 2014 I was promoted to Operations Manager In this role I was responsible for a variety of duties including but not limited to management of all daily operations of the business office, some human resources duties, billing, overseeing the management of many of the projects from beginning to end, among others, completing many of the projects from beginning to end. I also continued preparing proposals for large scale government projects and preparing bids for local commercial projects as I had prior to being promoted. I enjoyed this job from beginning to end. I worked for a young woman entrepreneur, the President of the company, Amanda Weir who was an amazing inspiration and friend. This job gave me the opportunity to learn something new every day, and Amanda gave us the opportunity to to take what learned and share it with the team. I left the company to have a baby and to be a stay-at-home mom.
Note: In 2017, Weir Environmental, LLC was sold to another company Assistant Manager, Coach
Lakeside Mall
Metairie, LA
04/2012 - 05/2013
In this role I was responsible for coaching and developing new and seasoned associates on selling strategies and customer service, as well as upholding the elevated standards visual standards of the brand and Loss Prevention requirements. Responsible for maintaining and enforcing metric standards on a daily, weekly, monthly, and quarterly basis. My duties also included building and maintaining a personal client book and educating staff on the best practices for doing the same. Responsible for reaching personal selling goals and metrics as well as enforcing Coach standards throughout the business.
Assistant Manager, Charlotte Russe
Esplanade Mall
Kenner, LA
03/2011 - 04/2012
My role was to be the customer service representative on the sales floor and to ensure the associates were actively listening to their customers. My duties included but were not limited to managing Loss Prevention issues, upholding visual standards, as well as assisting with merchandise management. I was also responsible for talent development. Community Educator, Inspirations
River Oaks Hospital
Brandon, MS
08/2009 - 01/2011
My duties were to obtain patient referrals from nursing home administration and staff, assisted living staff, local physicians, and Home Health Agencies to enroll in the Intensive Outpatient Geriatric Counseling Program. I would then assess patients to determine eligibility for outpatient counseling program specializing in the treatment of depression and anxiety in geriatric patients. These assessments also determined if the patient’s cognitive function was intact so that the patient could benefit from therapy. In my role, I was responsible for maintaining developing new relationships and maintaining relationships with referral sources, educating referral sources on the nature of the IOP. I was responsible for maintaining weekly census of program and consistently bringing in new admissions each week. I worked closely with the Program Director, staff nurse, Therapists, and Psychiatrist to provide intuitive case management imperative to patients’ treatment.
E-Business Specialist, Blue Cross Blue Shield of MS Flowood, MS
03/2008 - 08/2009
Traveled the state of Mississippi training groups on the electronic enrollment process and the myAccessBlue website. Discussed the BCBSMS.com website with groups illustrating how network providers could be searched, researching prescription drug categories, and accessing Healthy You! information. Worked in the technical support call center training groups via telephone on the myAccessBlue website. This process required walking the group leader through each step of the enrollment process for each of their employees, while simultaneously logging the call in two different programs for record keeping. This required high level multitasking and organizational skills. Assisted Service Support management with numerous projects such as creating scripts, compiling information for reports, and conducting group surveys. Co-manager, Express
Ridgeland, MS
05/2006 - 03/2008
My duties entailed offering excellent service, ensure associates are always courteous and helpful to the customer, understanding their needs and accommodating, while the associate is keeping their assigned zone in order. Mentor associates on policies and procedures, not only to uphold the integrity of the brand, but to keep the associate safe as well. My duties also included but were not limited to hiring/managing employees, managing loss prevention and security; monitoring merchandise flow, and analyzing business data and results from daily, weekly and monthly intervals to determine best methods for selling merchandise, and upholding visual standards of the brand throughout the business.
Business Development Manager, United States
Environmental Services
Byram, MS
02/2005 - 05/2006
I was responsible for developing new client business, maintaining current business relationships, and keeping clients informed on best method of meeting their needs. I worked at several job sites performing cost accounting duties and logging inventory maintenance for proper billing. My duties required extensive travel to areas of Mississippi, Louisiana, Arkansas and Alabama, as well light travel to other parts of the country. I received 40-hour HAZWOPER and OSHA training for proper hazardous materials handling, first responder training, as well as the proper Personal Protective Equipment use according to the level of danger the hazardous materials posed. I participated in jobs quite a few large projects during busy times operating as a field technician, such as cleaning and decontaminating temporary morgue trailers, cleaning the MS Power Plant in Gulfport, MS both after Hurricane Katrina. I had the opportunity to participate in clean-up efforts following train derailments and 18-wheeler accidents in which fuel or chemicals were released. I also participated in sanitizing an oil rig off the coast of Louisiana on which the entire crew had been infected with the Norwalk Virus. I performed air monitoring in Level A PPE immediately following a chemical waste tank farm explosion in Detroit, Michigan. While my primary duties themselves seem as though they would be generally safe, this was however a dangerous job as I regularly visited plants and facilities of all sorts during my sales visits. I enjoyed this work immensely and learned so much about so many different things. The knowledge I gained not only about business development and marketing, but hazardous materials, OSHA, and loving your job was irreplaceable.
Education
Bachelor of Science in Psychology
Minor in Administration of Justice/Pre-Law
December 2004
Mississippi College,
Clinton, MS
Skills
Word
Outlook
Microsoft 360
Excel
Bluebeam
Ajera
Management
Leader
Driven
Customer Service
Multi-tasking
Organizational Skills
Team Player
Versatile
Goal Oriented
Creative
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