Supply Chain Office Manager

Timothy Richardson

Saint Mary's, GA - 706-***-****

*******************@*****.***

https://www.linkedin.com/in/tjr1985/

Dynamic Project and Operations Leader

Results-driven professional with a robust background in project management, team leadership, and process improvement. Proven expertise in orchestrating complex initiatives, exceeding financial targets, and driving team performance to achieve organizational objectives. Adept at leveraging analytical skills and cross-functional collaboration to deliver measurable success. Seeking to transition skills into military construction project engineering to support strategic initiatives.

Education

Master of Science, Supply Chain Management, Syracuse University, Syracuse, NY

Bachelor of Science, Business, Southern Connecticut State University, New Haven, CT

Certifications

Lean Six Sigma Green Belt

Proficient in Project Management Methodologies (Agile, Waterfall)

Technical Proficiencies

Microsoft Office Suite, Salesforce FDC, Meeting Matrix, Kronos Timekeeping Software, ADP Timekeeping Software, MiniTab, Micros, OpenTable, Windows/Mac OS

Professional Experience

Office Manager – Nassau County Economic Development Board, Yulee, FL

July 2024 – Present

Manage daily office operations, ensuring efficient workflows and adherence to organizational policies.

Provide administrative support to the executive team, facilitating effective communication and strategic planning.

Coordinate and oversee board meetings, including preparation of agendas, minutes, and reports.

Maintain financial records, assist with budget preparation, and oversee accounts payable/receivable.

Lead efforts to improve operational processes, enhancing overall efficiency and employee satisfaction.

Serve as the primary point of contact for internal and external stakeholders, fostering strong professional relationships.

Senior Manager, Events – The Ritz-Carlton, Amelia Island, FL

June 2022 – August 2023

Led cross-functional teams to design and execute high-profile events, exceeding revenue targets by $4M (+6%) and achieving a 5% increase in profit margins.

Advocated for operational upgrades, securing a $100K investment in service wares to enhance service delivery.

Designed tailored menu offerings, driving additional revenue of $500K.

Delivered 95% employee satisfaction, surpassing the goal of 80% through innovative engagement strategies.

Manager, Food & Beverage – Jekyll Island Convention Center, Jekyll Island, GA

August 2018 – June 2022

Optimized alcohol purchasing and inventory practices, reducing costs by 5%.

Authored and implemented a comprehensive staff training manual, enhancing team efficiency.

Directed diverse teams to execute events in a 75,000 sq. ft. facility, ensuring client satisfaction.

Negotiated contracts to secure favorable terms and maintained seamless client communications.

Assistant Director, Banquets – Omni Interlocken Resort, Broomfield, CO

June 2016 – August 2018

Developed and enforced standard operating procedures, fostering accountability and improving team performance.

Managed event budgets, ensuring alignment with financial goals and client expectations.

Collaborated across departments to enhance client experiences, achieving high satisfaction ratings.

Sales Originator – Momentum Solar, Jacksonville, FL

June 2024 – July 2024

Built rapport with potential customers, surpassing bi-weekly appointment targets by 10%.

Qualified prospective customers for solar solutions, aligning offerings with client needs.

Utilized persuasive communication techniques to drive appointment conversions.

Additional Experience

Omni New Haven Hotel at Yale – Multiple Roles in Food & Beverage Operations

Progressed through roles including Manager, Assistant Manager, and Supervisor

Recognized for top performance and selected for high-priority initiatives based on demonstrated leadership and ability to deliver complex projects.

Awards & Recognition

Omni Interlocken, Manager of the Quarter Nominee (2017, 2018)

The Ritz-Carlton, Manager of the Quarter Nominee (2023)

Omni New Haven, Manager of the Year Winner (2015)

Core Competencies

Project & Program Management

Cross-Functional Collaboration

Financial Oversight

Process Optimization

Team Leadership

Strategic Planning & Execution

Client Relationship Management

Regulatory Compliance

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