Human Resources Employee Relations
Resume:
PROFILE
Human Resources professional with more than 15 years in the service and hospitality industry with a competitive advantage of having a strong background in the operational setting bringing a performance, development, and growth mindset to the team. Strong leadership skills and training based on Forbes Standards for Five Star Rated Hotels.
CONTACT
PHONE:
WEBSITE:
https://www.linkedin.com/in/karina-fernandez-rodriguez-b45623176/
EMAIL:
**************@*****.***
KARINA FERNANDEZ
Human Resources Professional
EDUCATION
National University College
May 2014 – June 2020
[Bachelor's Degree in Business Administration in Human Resources Management. 2020 Honor Roll]
National University College
March 2022 - Possible Graduation June 2024
Master's Degree in Industrial and Organizational Psychology
WORK EXPERIENCE
Hilton BNA Nashville Airport Terminal Nashville, TN
Hotel Opening Director of Human Resources
December 2023 – Present
Recruited, trained, and coached the opening team. Oversaw the hiring process for hourly associates by creating strategic job campaigns according to the needs of the property. Developed managers in all aspects of employee relations, onboarding, and training new employees. Met payroll expectations by implementing deadlines and reports to facilitate accurate information to the payroll manager diminishing the payroll processing time from three days to two. Exceeded guest survey scores in comparison with other Hilton openings for the year.
Highgate – Millennium Maxwell House and Millennium Durham, NC
Complex Human Resources Director
May 2023 – Present
Partner with the executive committee to create a dynamic culture that will maintain superior associate, guest, and stakeholder satisfaction levels. Oversee recruitment, training and development and handle all aspects of associate relations; drive effective communication at the property; ensure employment statute compliance as well as company and hotel internal policies and procedures; and oversee all aspects of wage, benefit, worker’s compensation, and unemployment.
JW Marriott Nashville - People + Culture Manager
August 2021– May 2023
Oversee the day-to-day operations of the human resources department with employee relations, benefits management, HRIS system management, support in recruitment and training, employee engagement and recognition, payroll processing, and planning employee events.
JW Marriott Nashville - People + Culture Coordinator
May 2021–August 2021
Coordinate onboardings, planning and executing recruitment strategies, HRIS system management, and providing support for new hire orientation, employee relations, and training.
JW Marriott Nashville Assistant Food and Beverage Manager
October 2019–March 2021
Assist in operating the hotel's Food and Beverage outlets, supporting restaurants, bars, and in-room dining service. Mainly focused on supervising and coaching the team in guests' service experiences and anticipatory service.
CERTIFICATIONS
Workplace Investigative Interviewing Strategies for HR/ER Professionals – Wicklander & Zulaski
Emerging Trends in Workers Compensation 2022 Legal and HR
Human Resources: Understanding HR Systems Features and Benefits
Human Resources: Running Company Onboarding
ServSafe Certification: Exp. 2024
Mental Health First Aid: National Council for Mental Health - Exp: 2026
SKILLS
HRIS System Management (UltiPro, ICims, Timesaver, Adams Keegan, and ADP Workday), Forbes-based guest service training, effective communication skills, Microsoft Office Word, Excel, and PowerPoint, SHRM Member.
Contact this candidate