MARTHA DZUMANI CHAWINGA
Martha Dzumani Chawinga, P. O. Box 7 LL Old Town Malawi +265********* ***********@*****.*** PROFESSIONAL SUMMARY
I am a dedicated and compassionate individual with a Home-Based Care Aide certificate and experience as a Dispenser Supervisor. I am CPR and first aid certified and possess skills in daily living assistance, patient companionship, basic housekeeping, medication coordination, and observation. I am passionate about providing high- quality care to those in need and strive to make a positive impact on the lives of others. My combination of education and practical experience makes me a valuable asset in the field of home-based care. SKILLS
• CPR and first aid certified
• Daily living assistant
• Patient companion
• Basic housekeeping
• Medication coordination
• Observation
• Attention to Detail
• Time Management
• Able to work under pressure
• Ethical Standards
WORK HISTORY
Dispenser Supervisor, 2022 - Present
Ambience Pharmacy
Drugs repack
Drug prescription according to health book or customer description
Advising patients on how to take medicine
Supervise and train a team of dispensers, ensuring accurate and efficient dispensing of medications.
Monitor daily operations to maintain high standards of service and compliance with regulatory requirements.
Resolve customer inquiries and complaints, providing exceptional service and support.
Conduct regular inventory checks and manage stock levels to prevent shortages. Till Operator, 2004 - 2009
Capital Pharmacy
• Reception
• Selling drugs
• Cleaning of shelves
• Managed till operations, including scanning items, processing payments, and balancing tills at the end of shifts.
• Provided friendly and efficient customer service, addressing queries and resolving issues.
• Ensured accurate pricing and inventory control by regularly updating system data.
• Collaborated with team members to maintain a smooth and effective checkout process. Dispenser/Till operator, 2009 - 2015
Michiru Pharmacy
• Selling drugs
• Dispenser
• Performed dispensing duties, ensuring accuracy and adherence to prescription guidelines.
• Operated till systems, processed transactions, and managed cash handling.
• Assisted customers with their inquiries and provided product information.
• Maintained a clean and organized work environment to ensure efficiency. Dispenser Supervisor, 2015 - 2016
Maula Pharmacy
• Assisting customer with prescription according to health book
• Supervise and train a team of dispensers, ensuring accurate and efficient dispensing of medications.
• Monitor daily operations to maintain high standards of service and compliance with regulatory requirements.
• Resolve customer inquiries and complaints, providing exceptional service and support.
• Conduct regular inventory checks and manage stock levels to prevent shortages Dispenser Supervisor, 2017 - 2021
Pharmacare Pharmacies
• Drugs repack
• Advising customer on how to take medicine
• Supervise and train a team of dispensers, ensuring accurate and efficient dispensing of medications.
• Monitor daily operations to maintain high standards of service and compliance with regulatory requirements.
• Resolve customer inquiries and complaints, providing exceptional service and support.
• Conduct regular inventory checks and manage stock levels to prevent shortages.
•
EDUCATION
Certificate of IELTS, 2024
British Council
Administering Medication Certificate, Jun 2024
CPD Online College UK
Care Certificate 2024
CPD Online College UK
Home Based Care Aide Certificate, Jan 2024
Red Cross Malawi
Malawi School Certificate of Education (MSCE),
2004
Chisamba CDSS
ADDITIONAL INFORMATION
Hobbies: Cooking, Listening international gospel music. References:
Mr. Felix Thyoka - Pharmacist
Health Care Pharmacy
Tapiwa Chakanza
CNC Pharmacy
Chisomo Phiri- Pharmacist
Central Medical Stores