Customer Service /sales

GEORGETTE COTA

**********@*****.*** **** w ***th St Hawthorne ca.90250 424-***-****

Objective

Self-driven, very motivated business professional who is willing to learn new and exciting things that will enable me to be a valuable asset to any organization I support. Enthusiasm and willingness to take on challenging tasks. I wish to obtain a position where I am able to maximize my customer service experience in a challenging environment to achieve and exceed the company’s overall goals

Experience

04/14/2023 – still there

Fashion Nova Logistics

Packing, shipping, create shipping labels

12/15/2022 – 08/20/2023

Shipping / inventory clerk BRUDER TOYS AMERICA Inventory INC

, shipping, picking and packing toys, all warehouse duties

06/21/2021–still there

• customer service • The Postal Center

Sort mail, receive packages, Ups, Fedex, Ontrax, Dhl, Cashier, receive payments, Update payments,

–09/12/2019-02/01/2020

• Office Assistant/Personal Assistant • Lecomp Inc

Sorted and dispersed incoming mail, answer phone, kept files current

11/1/2018-1/5/2019

• Customer service/Shipping clerk • Sweet Sensations Mfg

Processed orders received from Etsy and Amazon, Assisted customers with order tracking, created shipping labels, checked returns and created R.M.A updated items on Etsy and Amazon,

03/15/2012-06/01/2014

Office Production Assistant – Sochier Marin Mfg

Organized all frames, Placed purchase orders into production, Performed routine office task, File management and data entry

12/01/2006-12/15/2011

Production Assistant – Royal Pedic Mattress Mfg

Monitored production processes, Maintained clean and organized work areas, Opened and Closed company, Managed 15 employee, Prepared purchased orders, Updated customers regarding job status estimated time of arrival and any delays in production or shipping, Scheduled pick up and deliveries with trucking companies, created shipping labels B.O.L and all shipping documents needed

5/15/2002 – 11/14/2005

Customer service/Sales – DNA Specialty Motorcycle Mfg

Resolved customer service and billing complaints by exchanging merchandise, or adjusting bill, Ensured that orders were shipped correctly and went out on time, Created new accounts and prepared customer purchase orders, Provided

Information regarding a company’s product and service

Skills

15 YEARS EXPERIENCE IN CUSTOMER SERVICE

Shipping and receiving

Well organized

Works great under pressure

Friendly personality

Problem solver

Able to prioritize tasks

10-key proficient

Personal assistant experience

Data entry

Great communication skills

Order picking

Great phone etiquette

Warehouse management

Office management

Contact this candidate