Customer Service Experience

RAJVEENDER SINGH

***********@*****.*** +1-780-***-**** Edmonton, Alberta

PROFILE SUMMARY

Passionate and hardworking individual with 19 years of experience in manufacturing industry, delivering expert service to customers and ensuring a pleasant, customer experience. Excellent problem solving and analytical abilities with good attention to detail. Extensive knowledge of the manufacturing process and the development of equipment and production lines.

EDUCATION

GRD Academy 2004

Senior Secondary School

Carman School 2002

High School

WORK EXPERIENCE

Self Employed Owner/Operator S.P. Engineering Works 2004-2024 Offered strong customer service skills, keeping customers satisfied and increasing sales annually

Helped the new trainees to support the production line, and educate them on the new products, services and processes.

Extensive knowledge of different operating systems, technologies, and applications used in manufacturing industry.

Investigate and analyze problems and devise solutions that save money, time and materials.

Manage budgets and ensure project deadlines are adequately met according to standards and requirements.

Maintain accurate records of inventory, shipments, and returns. Document any product damage or defects.

Coordinate with shipping carriers to schedule timely deliveries and ensure shipping deadlines are met.

Extensive knowledge of TIG welding, arc welding and bending, wiring, manual milling, routing wires etc. Experienced in manufacturing Concrete mixture machines, Lift machines Monkey crane, Builder host, Electric host and Lathe work etc. PERSONAL INFORMATION

VIsa Status : Work Open Permit

Referees : Available on Request

PROFESSIONAL SKILL

Customer service Communication skills

Process

improvement

Quick learner

Computer literacy Quality assurance

Sales Experience Communication skills

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