Customer Service Project Manager
Resume:
Kenneth Megliorino
Chaparral, NM *****
*************@*****.***
Customer service * Team Communication Skills
Contributing to warehouse operations, from shipping of merchandise to receiving in the most proficient manner.
Demonstrated a track record of exceeding customer expectations through significant cost savings and on-time, high-quality project completion.
Proven problem-solver committed to leverage trouble-shooting, team collaboration, and customer communication skills to impact company and customer Work Experience
Project Manager (Independent Contractor)
Ken's Home & Lawn Improvement-Chaparral, NM
January 2000 to Present
Independent Contractor work when time forbids
Support client needs by providing outstanding home and lawn service. Provide written estimates, as needed to complete jobs efficiently.
• Leveraged consistently excellent customer referrals to build new business and generate repeat service sales.
• Earned positioning in the competitive market by offering low-cost and service guarantees. Dona Ana Clerk of Elections (Temp)
Dona Ana County Bureau of Elections-Las Cruces, NM October 2023 to November 2023
Specialize clerical support for Election Mandated by New Mexico voting precincts. Greet voters verified voter registration information and provide assistance regarding voting precincts. Respond to questions regarding precincts in the area. Issue their ballots by entering information into computer software Cashier (Temporary)
NMSU (Follett Bookstore)-Las Cruces, NM
August 2023 to September 2023
Assist students with their Pell Grants, Financial Aide and other government Assistances. Ask for Student ID log in their information to computer access their account. Start scanning books, clothing
( Nursing and Athletic wear ) and process all items. Give them their receipt and tell them their remaining balance.
Office Manager
Riley’s Rental and leasing-Chaparral, NM
January 2014 to December 2021
Trailer space rentals and leasing of storage units. Manage and Supervise My duties are to show customers different areas of rental spaces and storage units and cost. Write out a contract explaining the rental fee and deposit and for most late charges. Maintain any repairs that are needed to the lot or storage units and be responsible to collect rental fees. Shipping and Receiving Clerk
EL PASO COMMUNITY COLLEGE-El Paso, TX
January 1999 to December 2005
The main branch of El Paso community college (Valle Verde) campus Warehouse Distribution Department / Shipping and Receiving Distributing merchandise from the main shipping and receiving dock to other campuses within the El Paso sector. Orchestrated merchandise by logging all arrivals and conducting evaluations for quality and order accuracy. To be delivered the merchandise to multi-campus locations. Assisting warehouse management by completing the daily work forms of our deliveries and routing forms. Assembly Line Team Member
HARDIES IRRIGATION-El Paso, TX
January 1994 to December 2000
Participating in a key role, in constructing irrigation systems, by assembling critical components and running extensive testing for functionality and quality components, before guiding components through packaging, Maintaining efficiency and productivity in a fast-paced, and team-driven environment. Education
Master of Business in Administration
University of Phoenix - El Paso, TX
February 2015
Bachelor of Business Administration in Business Administration New Mexico State University - Las Cruces, NM
May 2010
Associate in Applied Science
El Paso Community College - El Paso, TX
December 2005
Certificate of Completion in Micro-Accounting
International Business College - El Paso, TX
Skills
• Project Management
• Managing / Supervising
• Communication skills
• Customer service
• Sales
• Cash handling
• Cash register
• Hospitality
• Assembly
• Driving
• Merchandising
• Retail sales
• Spanish
• English
• Business Analysis
• Time management
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