Customer Service Part-Time Caregiver
Resume:
ASHVINI SANJAYA
Dedicated and results-oriented Management Officer with
** ***** ** ********** ******* and managing teams in the financial services industry. Proven track record in increasing revenue, improving operational efficiency, and developing successful growth strategies. Demonstrated ability to motivate and inspire teams to achieve
exceptional results. Passionate about customer service and innovation. Additionally, brings 5 years of part-time caregiver experience, showcasing a strong commitment to helping others and a compassionate nature.
******************@*****.**
m
No 25 Airport Road,
Kandawala, Rathmalana
WORK EXPERIENCE
Management Officer
Ministry of Women, Child and Social Welfare, National Secretariat for Elders, Sethsiripaya, Battaramulla 2012 - Present,
Strategic Planning: Develop and implement strategic plans to achieve organizational goals.
Team Leadership: Manage and motivate a team of employees, providing guidance and support.
Financial Management: Oversee financial resources, budgeting, and reporting. Performance Evaluation: Conduct performance reviews and provide feedback to team members.
Operational Management: Ensure efficient and effective day-to-day operations. Risk Management: Identify and mitigate potential risks to the organization. Client Relations: Build and maintain strong relationships with clients and stakeholders.
Project Management: Lead and coordinate various projects from initiation to completion.
Compliance: Ensure adherence to relevant regulations and standards. Continuous Improvement: Identify opportunities for process improvement and implement changes.
Part time Care Giver
Elders Home Suwasewana –Rathmalana and Pannipitiya Personal Care: Assist with daily living activities such as bathing, dressing, grooming, and toileting.
Medication Management: Administer medications as prescribed and monitor for any side effects.
Meal Preparation: Prepare and serve meals that meet the client's dietary needs and preferences.
Homekeeping: Assist with light housekeeping tasks like cleaning, laundry, and grocery shopping.
Companionship: Provide companionship and emotional support to the client. Transportation: Assist with transportation needs, such as accompanying the client to appointments or errands.
Safety Monitoring: Ensure the client's safety and well-being, including preventing accidents and falls.
SKILLS
Empathy Patience
Communication
Active Listening
Interpersonal Sensitivity
Cultural Sensitivity
Emotional Intelligence
Physical Strength
Problem-Solving
Time Management
Attention to Detail
Adaptability Organization
Reliability
Honesty and Integrity Focus
Work Ethic
LANGUAGES
English
Professional Working Proficiency
Sinhala
Native or Bilingual Proficiency
EDUCATION
Successfully passed GCE
Ordinary Level and
Advanced Level
Education Department Sri
Lanka
Achievements/Tasks
Achievements/Tasks
Page 2 of 2
WORK EXPERIENCE
Chief Minister Secretariat Management Assistant
Eastern Provincial council
2008 - 2009,
Field Officer
PEDO Local Organization
1 year
Part Time Announcer
Batticaloa Keestan Media (Marutham FM) 96.8(MHz)
Casual Management Assistant
National Secretariat for Elders
10/2009 - 06/2012,
PROFESSIONAL QUALIFICATIONS
Successfully completed Care Giver National Vocational Qualification(NVQ 3) Shanodaya Foundation
Completed The Diploma in Human Recourse Management Course All India Institute of Management Studies.
Completed IFS Computer Course (MS Office)
Eastern University, Vantharumulai, Batticaloa.
Completed Communication for English Course
Eastern University, Vantharumula
Capacity building positing thinking Training
SLIDA Sri Lanka
Completed Dynamic English Course Conducted
US AID, Public Library, Batticaloa
Capacity Building, Nobody Business Seminar
Technical College, Batticaloa
Social Science & Social Services Ministry Seminar
PEDO Organization
Training Program on Office Management
Sri Lanka Institute of Development Administration
Training Program on Capacity Building and Leadership Kaluthara Training Centre
DECLARATION
I hereby declare that the information provided in this Curriculum Vitae is true to the best of my knowledge and belief. I understand that any misrepresentation or false information may lead to the cancellation of my candidature.
IELTS LANGUAGE
EXAM
Listening
4.0
Reading
5.0
Writing
4.5
Speaking
5.5
Overall Score
5.0
PERSONAL
DETAILS
Name in full
Mahalingam Ashvini Sanjaya
Date of birth:
06.03.1987
Gender:
Female
Age:
37 Years
Birth of Place:
Batticaloa
Civil Status:
Married
Nationality:
Sri Lankan Tamil
NIC Number:
Passport Number:
N9116907
REFERENCES
K.G.Laneroalle - Director
“National Secretariat for Elders, Sethsiripaya,
Battaramulla ”
MR.G.Kanakasabai - Former
Register
“Sir John Kothalawela Defense Univercity,
Kandawela, Ratmalana.Kandawela,
Ratmalana”
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