Rajesh (Raj)
Principal IT Infrastructure Design Engineering Certified Architect Executive IT Leadership
Enterprise Project Management
+91-866-***-**** **********@*****.*** LinkedIn: rajeshitconsulting
Executive Profile
Seasoned Principal IT Infrastructure Design Architect and IT Infrastructure Leader with 27+ years of experience delivering high-impact ICT projects across Healthcare, Banking & Finance, Hospitality, EdTech, Aerospace, Automotive, Manufacturing and IT/ITES.
10+ years international executive leadership delivering multi-million-dollar programs, optimizing IT strategy, infrastructure, and enterprise-wide operations. Recognized for driving resilient, scalable, and cost-effective IT solutions aligned with business goals. Project Management Consultancy (PMC) and Detailed Design Engineering
Core Competencies
• ICT Infrastructure Design & Execution: Data Centre Consolidation, Virtualization, Cloud & On-Premise Solutions, DR/BCP, EUC
• Strategic IT Leadership: CapEx/OpEx Optimization, Compliance, IT Budgeting, Procurement & Contracts
• Program & Project Management: Large-Scale Global Projects, Cross-Functional Teams, Enterprise Transformation
• Technology Innovation: Digital Health, AI/ML, Deep Learning, Computer Vision, Healthcare Data Science
Key Strengths
• Expertise from system administration to executive IT leadership
• Designing IT infrastructures from scratch following international standards
• Skilled in reviewing MEP, drawings, data sheets, and technical specifications
• Aligning IT initiatives with business objectives to drive operational efficiency
Skills & Expertise
• Data Centre Architecture & Consolidation
• Cloud & Virtualization (VMware, Hyper-V, Azure, AWS)
• DR/BCP Planning & Implementation
• Enterprise IT Governance & Compliance
• Network & Server Infrastructure Management
• IT Budgeting, CapEx/OpEx Optimization
• Performance & Reverse Engineering
• Project & Program Management (Prince2, PMP, ITIL)
Key Achievements
• Led multi-million-dollar global ICT programs with measurable ROI
• Delivered highly resilient and scalable IT infrastructures for mission-critical operations
• Drove cross-functional integration and enterprise-wide transformation initiatives
• Optimized IT strategy, operations, and costs across multiple business verticals
Personal
Date of Birth : 12 May 1976
Passport : G8100371 (Madurai, India; previous: New York, USA)
International Exp. : USA – 6 yrs UK – 1 yr Australia – 6 m Sweden – 6 m
Germany – 3 m Singapore – 2 m Malaysia – 6 m Kuwait – 2 m
Academia & Credentials
B.E., Engineering : Thiagarajar College of Engineering, Madurai Kamaraj University, India (1998)
MBA, IT Systems : University of Madras, India (2006)
Project Management & Technical Certifications (14)
Project Management : ITIL V3 / ITIL – ITSM PRINCE2 COBIT 5 PMP Trained
Microsoft & Database : MCSE MCSA / MCSA Exchange MCDBA SQL MCP Clustering
Networking & Virtualization: CCNA Citrix CCA VMware VCP
Executive Profile & Core Expertise
Global IT Executive 27+ Years Multi-Industry Leadership
• Visionary leader delivering end-to-end IT infrastructure strategy, architecture, and operations across healthcare, banking, manufacturing, hospitality, and enterprise sectors. Recognized for driving global technology transformations, optimizing operational excellence, and aligning IT initiatives with strategic business objectives
Strategic Leadership & Governance
• ICT Planning & Architecture IT Strategy Design & Execution ITIL V3 PMI Methodologies COBIT 5 QA
• Risk, Compliance & HSE Oversight IT Security & Regulatory Standards BCP & DR Implementation
• Executive Reporting & Stakeholder Engagement Multi-vendor & Budget Management (CapEx/OPEX)
Program & Project Management
• PMO/PMC Leadership Large-scale Project Planning & Execution Multi-geography Delivery
• RFP Evaluation & Vendor Qualification Process Optimization Quality Assurance & Methodologies
• Global IT Transformation M&A Integration Scalability & Operational Excellence
Technical & Infrastructure Expertise
• ICT Networks & Systems Servers & Storage Virtualization (VMware, Citrix) Cloud & SaaS Models
• Telecom: IPBAX, FRAS, PAS Enterprise Software: HMIS/PACS, LMS/CMS, AV Solutions
• Database & Server Management End-User Computing & ITSM Implementation
People & Stakeholder Leadership
• Global Team Leadership Cross-functional Collaboration (Sales, Engineering, Procurement, Services)
• Driving High-Performance IT Teams Aligning IT Strategy with Business Goals Change Management & Innovation
Global Clientele Highlights
Healthcare: AIIMS Madurai JIPMER SRMC Mount Sinai Hospital, NY Al Salam Int’l Hospital, Kuwait Hospital Kuala Lumpur, Malaysia
Pharmaceuticals: AstraZeneca (India & Sweden)
Banking & Finance: Citibank, NJ GE Capital, KS
Automotive: Ford Motors, MI
Hospitality & Technology: Starwood Hotels Tech Centre, Singapore
Key Achievements & Recognition
• Best Performance Manager – Q3 2018 AstraZeneca
• Best IT Process & Quality Assurance Leadership – 2014 HCL
• Golden Star Member of the Year – 2012 TCS
• $23B IT Infrastructure Project Lead AIIMS Madurai, India (2024)
• $25K Cost Savings Delivered Al Salam International Hospital, Kuwait
• Multi-Vendor Engagements Implemented from Scratch – End-to-end solutions delivery
Technology & Infrastructure Expertise
• PMO & Productivity : MS Project MS Visio CA Clarity SharePoint MS Office
• Platforms & Collaboration: Compaq/HP/Dell Servers Active Directory Messaging Services Virtualization Cloud Load Balancing SAN Implementation
• Remote Infrastructure Management (RIM): Remote Management Tools Network Switches
• Networking & EUC Devices: NetGear HP Juniper Cisco Dell Sophos Major EUC Products
• Backup & Storage : SAN/NAS Physical Backup Cloud Storage Models
• Support & Utilities : Clarity Remedy Crystal Reports Incident/Service Desk Tools
Professional Trainings
• PMP – Project Management Professional PMI, India
• Role-Based PMO Training TCS, India
• ITIL V3, PRINCE2, COBIT 5 ADEPT, India
• vSphere 4.0 VMware, India
• ITIL Tools & Customer Focus HP, US
• Leadership, Soft Skills & Global Enterprise Operations GE Capital - Satyam, US
Projects & Leadership Portfolio
All India Institute of Medical Sciences (AIIMS), Madurai, India
1000 Bedded Hospital – developing $23B end to end ICT Infrastructure
Principal IT Design Architect – Project Head Jan 2024 – Present
Executive Leadership & Strategic Impacts/Achievements
• Directed end-to-end ICT infrastructure design and implementation for a large-scale government healthcare facility, including networking, data centers, EUC devices, IoMT, enterprise software, and cloud/SaaS systems
• Conducted global benchmarking and vendor evaluations for HMIS, CMS, LMS, and library management systems, ensuring adoption of best-in-class, government-compliant solutions
• Developed comprehensive Master Data Sheets for all ICT assets, including desktops, laptops, printers, thin clients, Wi-Fi APs, EPABX, FRAS, PAS, IoMT, and smart card devices
• Architected a 3-tier network design and specifications that deliver scalability, high availability, and compliance with government IT and security standards
• Researched and implemented cloud/SaaS solutions, aligning with national e-governance policies, data security, and local regulations
• Prepared BoM, technical specifications, and budget estimates for all ICT components: cabling (OFC/Cat6A), Nurse Call Systems, IPBAX, PAS, FRAS, IoMT, and AV lecture halls
• Designed and deployed Internet/Intranet portals and mobile application strategies in line with government IT policies and accessibility standards
• Oversaw ICT pre-qualification, tender preparation, and PMR reporting, ensuring audit readiness, transparency, and compliance with public sector procurement regulations
• Led vendor negotiations and contract management, aligning agreements with operational requirements and governmental standards
• Executed full ICT deployment, integrating network, hardware, EUC, PAS, FRAS, IoMT, and enterprise applications, meeting government compliance and quality benchmarks
• Developed and implemented enterprise solution roadmaps, ensuring future-ready, scalable ICT infrastructure aligned with institutional and government objectives
Key Impacts
• Established a world-class, government-compliant ICT ecosystem enhancing operational efficiency, patient care, and institutional governance
• Set benchmarks for large-scale hospital ICT projects in the public sector, demonstrating strategic leadership, technical excellence, and cross-functional execution
Head of Global IT Services AstraZeneca, Sweden & Chennai, India
500M USD Project June 2016 – Sep 2018
ICT Design & Architecture – Large-Scale Global Technology Center
Executive Leadership, Technical Design & Strategic Impacts
• Partnered with the leadership team to define and implement ICT strategy aligned with corporate objectives, ensuring scalable, secure, and cost-efficient IT operations.
• Directed end-to-end ICT infrastructure management, including data centers, enterprise networks, servers, storage, virtualization, cloud platforms, and remote site connectivity.
• Achieved 50% data center consolidation and 33% application rationalization, optimizing performance, redundancy, and scalability.
• Designed and deployed high-availability network architecture, including LAN/WAN, MPLS, VPN, load balancing, firewalls, and network segmentation for secure global operations.
• Led server virtualization and storage optimization, implementing VMware, Hyper-V, and SAN/NAS solutions across multiple sites.
• Architected enterprise-wide collaboration systems including Exchange, SharePoint, unified messaging, remote access solutions, and endpoint management.
• Directed ICT project execution, ensuring system architecture, hardware/software integration, and solution designs aligned with business and regulatory requirements.
• Developed BoM, technical specifications, capacity planning, and budget estimates for all infrastructure, applications, network devices, and end-user computing systems.
• Implemented ITIL V3-based service management frameworks, including incident, problem, change, and release management across all sites.
• Oversaw cloud adoption strategy, including SaaS and hybrid solutions, ensuring data security, compliance, and optimal performance.
• Managed third-party vendors, system integrators, and RFPs, ensuring technical compliance and SLA adherence.
• Designed and monitored DR/BCP infrastructure, implementing redundancy, failover, and recovery strategies for mission-critical systems.
• Developed enterprise mobility solutions, enabling secure remote access, VPN, mobile device management, and endpoint security.
• Led cybersecurity initiatives, implementing firewalls, intrusion detection/prevention systems, network segmentation, and vulnerability management.
• Standardized IT governance, architecture, and documentation in line with COBIT 5 and PMI frameworks.
• Mentored global technical teams, enhancing skills in network design, cloud architecture, virtualization, and IT operations management.
• Delivered executive MIS reporting, KPI dashboards, and performance metrics for global leadership
• Acted as strategic advisor for digital transformation, recommending innovative IT solutions to optimize business workflows, user experience, and operational efficiency
Hexaware Technologies Senior IT Project Manager
Nov 2014 – Jun 2016 Head – IT Infrastructure, Planning & Operations Team: 30
``Clients: Citibank, NJ & Mount Sinai Hospital, NY, US
Key Highlights and achievements
• Architected end-to-end ICT infrastructure including data centres, LAN/WAN, MPLS, SAN/NAS, virtualization (VMware/Hyper-V), storage, cloud solutions (private/hybrid), and enterprise networking.
• Established Integrated Command Centre (ICC) for centralized monitoring, automating alerts, incident management, and SLA reporting, improving operational efficiency by 30%.
• Designed and implemented high-availability and load-balanced architectures, disaster recovery sites, and BCP strategies.
• Led EUC strategy & implementation, including desktops, laptops, thin clients, printers, IoMT devices, Wi-Fi APs, IP-PBX, PAS, and FRAS systems.
• Developed BoM, technical specifications, capacity planning, and budget estimations for all infrastructure, network, and EUC components.
• Applied COBIT 5 and ITIL V3 frameworks to standardize governance, quality assurance, and IT operations documentation.
• Managed vendor ecosystem and SLAs, coordinating with client CXO teams to align infrastructure delivery with strategic objectives.
• Conducted hardware and software evaluations, implementing automation, monitoring tools, and remote infrastructure management (RIM) solutions
HCL Senior IT Group Manager
Jun 2012 – May 2013 IT Project Management & Operations Team: 45 FTEs
Client: Ford Motors, MI, US
Key Highlights and achievements
• Directed enterprise-wide ICT operations, including data centre consolidation, network redesign, server virtualization, storage optimization, and cloud migration.
• Architected ITSM, NOC, and RIM frameworks to manage 36,000 users across 24x7 operations.
• Implemented disaster recovery and resiliency solutions, ensuring business continuity and zero downtime.
• Standardized network security, firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint protection, and access control mechanisms.
• Developed automated reporting dashboards and executive MIS, providing actionable insights for management decision-making.
• Optimized CapEx/OpEx, procurement, vendor management, and SLAs, reducing operational costs by 20%
TCS Senior IT Project Manager
Apr 2010 – Apr 2012 Associate Consultant – IT PM/Operations Team: 60 FTEs
Client: Al Salam International Hospital, Kuwait
Key Highlights and achievements
• Managed $30M ICT portfolio, deploying high-availability infrastructure, virtualized environments, enterprise storage, and backup solutions
• Implemented ITSM frameworks, monitoring tools, and SLA-driven service delivery
• Directed EUC deployment, networking, security, and cloud-enabled applications for mission-critical hospital systems
• Led CapEx/OpEx planning, PoC initiatives, workflow automation, and PMR reporting for strategic ICT delivery
Other Roles
Ninestars Global IT Head
Jul 2009 – Dec 2009 Team: 40 FTEs
Client: Hospital Kuala Lumpur (HKL), Malaysia
SolveIT Consultant – IT Project Manager
Jan 2006 – Jun 2009
Client: Starwood Hotels Technology Centre, Singapore
HP/Interwoven Senior Engineer
Oct 2003 – May 2005
Satyam Systems Engineer
Dec 2000 – Mar 2003 GE Capital Card Services, KS, US
DishnetDSL Systems Engineer
May 1998 – Dec 2000 Clients: SRMC & JIPMER Medical Colleges
Credentials & References
Available on request from senior leadership and industry contacts