Customer Service Delivery

Professional summary Customer Service Professional with a proven track record in enhancing customer satisfaction through effective conflict resolution and relationship building. With 6 years of experience, excels in time management and multitasking, ensuring seamless service delivery. Adept at cross-selling and inventory management, consistently driving business results and fostering a welcoming atmosphere. Venassa Leticia

Customer Service Professional

Pflugerville, TX 78660, Pflugerville, US, 78660 / 512-***-**** / ***********@*****.*** Employment history

MAR 2024 - PRESENT

AUSTIN, TX

server, Flower Child, Fox Restaurant

AUG 2023 - MAY 2024

AUSTIN, TX

Maggianos, Darden

JAN 2018 - SEP 2023

PFLUGERVILLE, TX

Waitress, LONGHORN STEAKHOUSE

MAR 2022 - DEC 2022

GEORGETOWN, TX

Car Salesperson, MAC HAIK FORD

AUG 2024 - OCT 2024 behavioral therapist, action behavior centers Serve customers promptly, enhancing dining experience and boosting satisfaction. Manage orders efficiently, ensuring accurate and timely delivery. Collaborate with team

Resolve customer complaints swiftly, improving overall guest relations. Cultivate exceptional customer service at Flower Child, fostering a welcoming atmosphere. Efficiently manage orders, ensuring timely and accurate delivery.

Manage inventory to minimize waste and ensure timely use of perishables. Address customer inquiries professionally, escalating major issues as needed. Maintain composure and resolve conflicts effectively in high-pressure situations. Greeted guests and suggested specials, enhancing sales and customer satisfaction. Processed payments with accuracy, ensuring efficient transactions and customer trust. Handled busy shifts with composure, maintaining high service standards. Resolved guest issues promptly, referring complex cases to management. Improved customer experiences through attentive service and problem-solving. Scheduled sales appointments, enhancing client engagement and boosting customer visits. Built customer rapport, fostering trust and securing repeat business. Completed sales negotiations and financing, ensuring seamless transactions. Analyzed customer preferences, tailoring presentations to individual needs. Optimized sales process, significantly improving customer satisfaction. Implemented evidence-based behavioral interventions, fostering positive client outcomes. Collaborated with interdisciplinary teams to develop tailored treatment plans. Conducted comprehensive assessments, analyzing client behaviors to inform therapy strategies. Tracked progress meticulously, adjusting approaches for optimal results. Education

AUG 2017

PFLUGERVILLE, TX

High School Diploma, Hendrickson High School

Courses

MAR 2024 - PRESENT Current Position at Flower Child, Fox Restaurant Skills Customer Service (Expert) Multitasking

Relationship Building Conflict Resolution

Time Management Adaptability

Team Leadership Customer Retention

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