Customer Service Quality Control

BC

BROOKELIN CUMMONS

************@*****.*** 469-***-**** San Marcos, TX 78666

Sociable Server offering 1.5 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Excellent problem solving skills and customer service used on a daily basis. Menu Memorization

Service Prioritization

Point of Sale (POS) System Operations

Staff Training

Serving Food and Beverages

Food Station Setup

Quality Control

Food and Beverage Preparation

Multitasking Skills

Order Accuracy

Safe Food Handling

Cash Handling

Complaint Resolution

Burger and Fries Diner 276 Royse City,

TX

Head Server

02/2022 - Current

Ensured that all tables were properly set up with appropriate supplies. Interacted and engaged with patrons to promote friendly environment. Brought wine selections to tables with appropriate glasses and poured for customers.

Assisted in preparing salads, appetizers and desserts to speed up food service.

Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction. Took reservations and to-go orders to streamline process for both customer and restaurant.

Explained daily specials and made recommendations upon request. Managed opening and closing duties to facilitate restaurant operations. Calculated charges, issued table checks and collected payments from customers.

Managed cash register operations including ringing up orders and processing payments accurately.

Provided exceptional service to high volume of daily customers. Babysitter

08/2019 - Current

My responsibilities include keeping the children under my care safe I ensure kitchen, living area, and children's bedrooms are clean I feed, bathe, and put children to bed.

Texas State University San Marcos, TX

Bachelor of Science in Nursing

Summary

Skills

Experience

Education and Training

Expected in 05/2027

Royse City High School Royse City, TX

Graduate

05/2023

Paris Junior College Paris, TX

Associate of Science in Allied Health

05/2023

References [Available upon request.

Qualities, Responsible Learn Quickly Time Management Hard worker Dependable Leadership Co-Captain of JV Cheer Squad Chrome Crew Treasurer of HOSA

References

Interests

Contact this candidate