Medical Records Health Information
Resume:
P Naly Vue
Burlingame, CA *****
*********@*****.***
Dedicated Health Information Management (HIM) professional with over 18 years of experience in the healthcare industry. Proven expertise in record-keeping, data management, and regulatory compliance. Adept at leveraging leadership skills to foster long-term relationships and contribute to the success of healthcare teams. Highly skilled in implementing and maintaining HIM practices that ensure accuracy, confidentiality, and efficiency. Seeking a full-time position within a reputable and stable organization that encourages personal and professional growth.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Chart Completion Representative
Sutter Health Care at Home-San Mateo, CA
March 2024 to Present
• Maintain electronic health record by analyzing medical records for completeness.
• Accurately perform reception duties, including filing reports into in-processing areas, retrieving charts within established time frames, and promptly assisting physicians or visitors coming into the department.
• Determining deficiencies in medical records and notifying providers to complete them.
• Collaborate and engage with outside offices and physicians on a daily basis and maintaining an effective communication for collecting signatures on orders. HIM II
El Camino Health-Mountain View, CA
January 2023 to March 2024
• Daily scanning of patient reports, labs, operative notes etc.
• Validate and approve adult / minor proxy Mycare access and provide help desk technical support on Patient Portal issues.
• Log medical record requests into ROI On-Line database.
• Release protected health information according to HIM policies accordingly to state and federal regulations
• Answer incoming phone calls and assist/coordinate patient walk-ins with making arrangements for release of requests
Lead Medical Records Technician
Eye Medical Center of Fresno, Inc.-Fresno, CA
July 2007 to November 2022
• Process incoming (ROI) medical record requests received from all outside vendors including outside provider's requests for continuity of care, insurance companies, attorney's offices, subpoenas and public schools / health department and Correctional facilities.
• Perform Quality Control on scanned documents, overlooking for accuracy and errors.
• Train new hires and organize weekly huddles with team members with company news and updates.
• Plan and organize the destruction of paper medical records accordingly to State and Federal regulations
• Manage the HIM department, delegating work assignments and solving employee relation issues for a team of 15 staff members
Education
High school diploma
Sanger High School - Sanger, CA
January 1996 to January 1999
Skills
• Communication, Multi-Tasking, Prioritizing, Organization, Problem-Solving, Dependable (10+ years)
• EMR Systems
• Medical Office Experience
• Medical Records
• HIPAA
• Medical Terminology
• Insurance Verification
• Microsoft Word
• Ophthalmology
• Office experience
• Front desk
• Records management
• Administrative experience
• Bilingual
• Clerical experience
• English
• Patient Care
• Hospital Experience
• Information management
• Computer skills
• EHR systems
• Documentation review
• Epic
• Medical Scheduling
• Organizational skills
• Time management
• 10 key typing
• Microsoft Powerpoint
Languages
• Hmong - Fluent
Assessments
Work style: Professionalism — Proficient
December 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
October 2022
Responding to customer situations with sensitivity Full results: Proficient
Protecting patient privacy — Proficient
December 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Medical terminology — Proficient
October 2022
Understanding and using medical terminology
Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Protecting patient privacy — Proficient
September 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Front desk agent (hotel) — Proficient
October 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Medical receptionist skills — Proficient
December 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Administrative assistant/receptionist — Proficient October 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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