Human Resources Part-Time

Ellen Crowley

Greater Seattle, WA • 425-***-**** • **************@*****.*** • www.linkedin.com/in/ellencrowley Human Resources Generalist

Seeking Long term Part Time Contract Hybrid

What I Offer

• Expert knowledge and passion for HR people operations, talent management, recruitment and benefits to attract, develop and retain an engaged team.

• Keen sense of judgement and research skills to drive increased business productivity.

• Relationship builder, confidant, coach, and strong communicator across all levels of an organization. Qualifications

1. Technology Skills:

2. HR Operations:

3. Industries include:

o Consulting and IT Services delivery

o Technology start-up through acquisition with offices in USA and Canada o Privately held real estate investment and healthcare technology company o Financial services, fifth largest national accounting firm o University of Washington, MBA Career Services

Experience

Sogeti USA, Capgemini America, Seattle, WA December 2022 –present Information technology and engineering services leader with over 220 employees locally and 350,000 nationally Human Resources Manager:

• Partner with managers to deliver end-to-end people initiatives including onboarding, orientation, performance management, immigration, IT liaison and account support.

• Microsoft Office356 • Google Suite

• Slack • Oracle

• Payroll Systems:

o Paylocity

o ADP

• Applicant Tracking Systems

o Lever

o Hirebridge

• Performance Management Systems

o Lattice

o 15 Five

o SAP Success Factors

• Background Screening

o HireRight

o First Advantage

o Checkr

• Recruiting, Interviewing, Hiring • Talent Management

• Onboarding and Orientation • Payroll Set-Up and Support

• Benefits Administration • HRIS Reporting and Analysis

• Leaves, PTO and Worker’s Compensation • Training and Development

• Employee Relations • Mentoring & Coaching

• Workplace Culture and Employee Wellbeing • Federal and Multi-State Risk Management Assurance IQ, LLC, a Prudential Company, Seattle, WA April 2020 – July 2022 Insurance technology startup focused on modernizing the consumer experience, growing from 100 to nearly 1700 Human Resources Manager

• Successfully transitioned from start-up through acquisition in two years.

• Partnered with managers to own end-to-end people operations initiatives in USA and Canada.

• Built infrastructure to hire and support rapidly growing, remote workforce of hourly shift call center agents.

• Hired and trained Human Resources Business Partners, 2 managers and 8 generalists in 4 months.

• Rapidly scaled-up to support hiring over 2200 agents by working closely with vendors, including Paylocity, First Advantage, Lever, and Sora to build sustainable systems.

• Created and updated policies such as employee handbook, corrective action steps and manager training

• Managed increasing number of employee relations and performance improvement issues, partnering with managers to ensure equity and compliance.

• Negotiated health benefits to a partially funded model to reduce costs and enrich services. Sabey Corporation, Seattle, WA June 2011–April 2020 Real estate and healthcare technology company with about 250 employees. Family owned. Human Resources Manager

• Solo hands-on and culture leader for four years, then partnered with Chief People Officer to scale services to drive accelerated growth in real estate investments, data center construction and management, corporate operations, baristas, and healthcare technology.

• Drove recruitment across 10 diverse business lines by partnering with Managers from application through hiring. Reducing time-to -hire and increasing retention and team productivity.

• Served diverse employee base including accounting and finance, property managers, data center engineers, construction workers, software developers, data scientists and baristas.

• Evaluated and delivered annual Benefits programs, including changing carriers and expanding nationally which required a new level of regulations and reporting.

• Owned and delivered compliance reporting to include Affirmative Action Plan, OSHA, VETS-4212 and EEO-1 and Labor & Industries Worker’s Compensation cases.

RSM, LLC - Audit Tax & Consulting, Seattle, WA March 2006-April 2010 Fifth largest national public accounting firm with 150 local employees and 5000 nationally. Director, Human Resources: Employee Relations, Culture Surveys, Benefits, Performance Management, Recruitment in partnership with National HR.

Education & Certifications

o Senior Professional in Human Resources (SPHR, SHRM-SCP) and WA & CA State Employment Laws o The Pennsylvania State University, Master of Arts, Economics o Gonzaga University, Bachelor of Arts, Economics & Political Science

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