Product Owner Delivery

KISHAN PAREKH, CSPO®

Boston, MA ****************@*****.*** 617-***-**** LinkedIn

PROFILE

Product professional with 5+ years of experience bringing New Product Ideas to Market in the CX and SaaS in Retail sector. Led and Facilitated App and Web based products in an Agile & fast-paced environment. PROFESSIONAL EXPERIENCE

Builder.ai Boston, MA

Product Owner Product Delivery March 2024 - Present Builder.ai builds composable software platforms for customers

§ Delivered three customer-centric apps for SMBs by understanding business goals and collaborating with cross-functional teams to design product roadmaps, write user stories and acceptance criterias, resulting in a 20% improvement in product delivery timelines.

§ Partnered with cross-functional teams to align product OKRs with business goals, reducing development cycles by 18% and achieving a 95% success rate in feature deployment.

§ Prioritized features based on market demands, business goals, and resources, resulting in a 25% increase in feature adoption rate.

§ Defining innovative features for an AI-powered task scheduling app by collaborating with technical leads to implement automation and personalized user experience.

§ Integrated Analytics to track user behavior and optimize feature development, reducing feature churn by 15% and boosting customer satisfaction scores by 10%.

Ahold Delhaize USA Boston, MA

Product Owner IT Innovation Lab June 2022 - December 2022 RBS provides services to its retail grocery brands with industry-leading expertise, insights, and analytics.

§ Led a cross functional team of developers, UI/UX designers, QAs to develop web-app based eCommerce modules by defining roadmap and following agile methodologies for an estimated 26% MoM increase in the revenue.

§ Provided product direction for engineering and design teams by conducting sprint activities, product grooming, planning and backlog sessions, setting Acceptance Criteria and clear business objectives on JIRA and Azure DevOps.

§ Partnered with 40+ Stakeholders to drive product from concept-to-launch and led product performance review meets.

§ Designed three usability studies with 20+ users and conducted qualitative analysis to measure 82% likelihood adoption metric.

§ Researched and analyzed a $40B untapped catering market, collaborating with cross-functional teams to define MVP and prototype, securing executive buy-in.

Eccentric Inc. Mumbai, India

Associate Product Manager eCommerce June 2019 – August 2021 Project Executive App Development Team June 2018 – May 2019 Eccentric leverages XR to power omnichannel purchase experience for leading automotive manufacturers and their dealerships.

§ Led a team to develop “eCommerce Virtual Showroom” for Toyota Motors resulting in 40% boost in online visibility and engagement with immersive product exploration.

§ Achieved a 32% increase in views to lead Conversion Rate by implementing strategic A/B test iteration on product listing page.

§ Improved Average Order Value of accessories add-ons by 28% through data driven website redesign and optimizations.

§ Integrated payment solutions with third-party financial providers API for seamless financing and online transactions.

§ Fostered consistent collaboration and communication among stakeholders, serving 11 key Original Equipment Manufacturers (OEM) accounts and successfully delivered key features to enhance business value and drive strategic value.

§ Introduced Scrum framework and led daily meetings of engineers resulting in improved project delivery efficiency by 65%. EDUCATION

Northeastern University, Boston, MA, GPA: 3.9/4.0 September 2021 - December 2023 Master of Science in Engineering Management – Concentration in IT Product Management Focused Coursework: Digital Product Design, Advanced Product Management, Enterprise Growth and Innovation, IT Project Management PROJECTS

eCommerce Marketplace for Local Chefs & Consumers

§ Conducted surveys and quantitative analysis with a focus group of 15 to find insights and evaluated success metrics by developing intuitive features, user stories, & A/B testing to increase customer engagement, and solve real user problems.

§ Established case study, roadmap, and designed wireframes and leveraged user feedback results to improve features. SKILLS

Business Agile, Scrum, User Research, Road mapping, Feature Prioritization, Strategy, Market & Competitive Analysis. Analytical Storyteller, Data Analysis, Google Analytics, A/B Testing, KPI Tracking, API, SDLC, SQL. Design Figma, Design Thinking, Wireframing, User Experience. Tools AWS, Azure DevOps, JIRA, Confluence, CRM, PowerPoint, Miro, Slack, Excel. Certifications Certified Scrum Product Owner (CSPO), Salesforce Admin (on-going)

Contact this candidate