Customer Service Sales Manager
Resume:
Carmalita Pangilinan
Huntsville, AL 35824
********************@*****.***
Administrative Receptionist Filing/Data Entry Transportation
Heavy Phones Recruit/Train Customer Service Ticketing Agent
Media Sales Support Cashier Retail
DEMONSTRATED SKILL:
*Assistant to General Manager, National Sales Manager and Local Sales Manager.
*Recruited, hired and trained all support staff.
*Trained all Associates with use of in-house programs.
*Prepared, reviewed paperwork related to HR, budgets, salaries and other related confidential
information.
*Evaluated, improved and executed standard operating procedures to ensure smooth function of
office and client base.
*Negotiated all religious paid programming, vendor and office equipment.
*Effective liaison between client, manager and staff.
*Maintain a positive approachable presence in the store providing excellent customer service.
*At the direction of the Store Manager, supervise, train and develop Store Associates.
*Support Store Manager in loss prevention efforts, ordering merchandise along with record
keeping.
*Reconcile register deposits and receipts.
*Follows all Company policies and procedures.
WORK HISTORY:
10/2015-12/2022 Customer Service Rep FAMILY DOLLAR/
Assistant Store Manager DOLLAR TREE (Hybrid)
Rio Vista, CA
4/2013-7/2015 Dispatcher/Agent TRANSPORTATION CONCEPT
Rio Vista, CA
9/2006-5/2012 Senior Sales Coordinator KBLX FM 102.9
San Francisco, CA
12/2002-9/2006 Senior Sales Assistant FOX STATION SALES
San Francisco, CA
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