Information System Human Resource

Dear Human Resource Manager,

In response to your resent advertisement, please accept this letter in application for the position currently available within your company.

As you see from my enclosed resume, my degree in Master Information System Management and my PhD Field, as well as my diverse managerial skills, makes me a strong candidate for this position.

I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time.

Kindly see the enclose files carefully and I want to inform that I took many courses in PhD for following:

Project Management

Knowledge Management

Change Management

Advance Database

Advance Management Information System

Access Control System Policies methods and models

Biometrics systems Tools and models

Thank you for your consideration.

Respectfully yours

Bassim El-Eissawi

Enclosure: Resume and Reference Letter

Canadian Experience available

Bassim El-Eissawi

277, Lavictoire Street

Gatineau- J8P 5C3,

Home :(001)- 613-***-****

Mobile :( 001) - 819-***-****

Skype : eleissawi1

Email: *********@*****.***

Objective:

Strong aspiration to adopt new ideas and design new creative patterns, find relationship between constants and variables impact of new modern challenges that organization face through the information management platform, achieve new knowledge through change knowledge frames

Skills :

1-22 years Management and technology experience with International Knowledge

2-Expert management, leadership & communication skills

3-Looking out of the box with deep analytical vision and creative for new idea’s to enhance organization structures,policies, revenues with adoption new technologies

4-Team workers, create and implements different models and methods to achieve the goals and objectives

5-Hard worker and works under pressure, problem solver, seeks for knowledge everywhere

Technological Experience:

Administer and maintain corporate infrastructure, including network connectivity, internet access, email, etc.

Perform troubleshooting, archiving, backups, and disaster recovery.

Assist in the design, implementation and maintenance of systems, programs, hardware and software

Worked in Access connection team to support client (password rest ( windows Xp. Mail (Louts Notes .Outlook),SameTime Application, Microsoft communicator,Fiberlink,VPN Cisco,V-SED,)

Used Remedy tickets, custodians list, shared area, intranet

Maintained an ongoing evaluation of strengths, weaknesses, opportunities and threats (SWOT) within functional area of responsibility.

Seek out and explore new opportunities, business models, resources, and concepts and create business cases for evaluation.

Collaboratively developed strategic plans consistent with current and long-range objectives, plans, policies and corporate philosophies.

Created, maintained and evaluated key business performance metrics to assess the gap between desired versus actual outcomes.

Participated in collaborative enterprise wide project selection, prioritization and sequenced balanced desired outcomes against available resources.

Directed technology budget, strategic and tactical technical planed, and database system strategy deployed appropriated technologies and solutions to met the changes needs for the business.

Maintained visibility to the Accountability Team on project progress and identify and communicate barriers to project completion or delays in delivery.

Facilitated cross-departmental issue identification, role clarity, barrier removal, problem solved and resolution.

Developed comprehensive project plans, schedules and budgets for multiple teams of technology professionals established goals and evaluated progress.

Developed business cases, project plans functional and technical specifications and other documentation required for technology initiatives.

Expanded e-commerce and Internet marketing competencies in collaboration with Marketing.

Ensured that the responsibilities, authorities, and accountability of all your direct and indirect subordinates are defined and understood.

Maintained accurate and thorough job description for all subordinate positions within your functional area.

Provided leadership and motivation of multidisciplinary internal and external team in a fast paced, collaborative professional work environment.

Evaluated the results of overall technology operations regularly and systematically and report results to the Executive Team.

Developed and implemented the following projects: Educational Management System (EMIS), Hospital Management System (HIS), Enterprise Resources System (ERP), Customer Relationship Management System (CRM), Task Management System (TMS), Insurance System (Third Party Application), Stock Market System (Feasibility Study) and Voice Over IP.

In charge of all Computer components [Network, Servers (mail server, web-based server, exams server, Notes server, Apps server, Staff server, and Student server)], Routers, Infrastructure RJ, cables, repaired computers, help disk & software such as new reinstallation,web based applications, organized Whole PCs in the building to enhance quality and maintainability using different applications, Upper case tools, Active Directory, Sametime Application, Lockoutstatus Tool, Remote Access and Lotus Notes email Application)

Hardware and Software IT Solutions (networks, servers, personal computers and software application)

Analyzed day to day processes

Constructed flow chart (work flow)

Architects the organization system

Tested applications for approval

Managerial Experience:

Searched the opportunities for good business and prepare the feasibility study

Met with the expert people and discussed the legal process and procedure

Contact with professional people to gathered all necessary information for the foreign capital

Gathered all the information regarding the government policy, procedure and setup the all requirements needs

Applied and followed the government steps and complete all legal documents

Searched for appropriate place and location to setup the offices

Discussed and negotiate the land lord to finalized the contract agreement

Setup and implemented the offices by seek dealers and internal Designers

Setup all the company policy with legal advisor and discussed all articles for internal and external procedure

Monitored and controlled all the branches progress such as ( All company requirements like, Tails, Partition, painting, infrastructure networks ( laid cables, RJS, electricity ) Servers, Hubs, Routers, Firewalls, Personal computers PC’s, buying software’s license which is necessary for job process, furniture’s ( Import & Export, from china to all other branches, Receptionist, developers chairs, workstations, Managerial Chairs,Managerial Offices, keytelephone system, Access control, Attendance system, Cameras, office stationary ) Fabrications, aluminum fabrications, copying machines four in one, lighting, UPS Uninterruptible power supply with dry batteries,etc

Followed the custom clearance and clear all goods from the custom

Arranged with shipment company to complete the export process

Collaboratively developed strategic plans consistent with current and long-range objectives, plans, policies and corporate philosophies.

Continually improved the quality of our customers’ interactions with our business and opened new channels in the market.

Continually evolved business processes and internal business support systems to improved productivity, efficiency and utilization.

Created, maintained and evaluated key business performance metrics to assess the gap between desired versus actual outcomes.

Assess business wanted and needed, identify and select alternative approaches and best practices, built and implement plans with all stakeholders.

Participate in collaborative enterprise wide project selection, prioritization and sequence balance desired outcomes against available resources.

Introduced at least two growth opportunities into the organization for consideration every year. .

Budget, investigated and negotiated advantageous agreements (in conjunction with operations and finance executives) for the purchase of technology hardware, software and support partners.

Facilitate cross-departmental issue identification, role clarity, barrier removal, problem solved and resolution.

Developed comprehensive project plans, schedules and budgets for multiple terms of technology professionals established goals and evaluated progress.

Developed business cases, project plans functional and technical specifications and other documentation required for technology initiatives.

Expanded e-commerce and Internet marketing competencies in collaboration with Marketing.

Ensured that the responsibilities, authorities, and accountability of all your direct and indirect subordinates are defined and understood.

Checked the system process in branches

Unified policy and implemented overall branches

Implemented International Standard Organization (ISO) Documentation

Setup branches in China (Guangzhou), India (Bangalore), Jordan (Amman) and Saudi Arabia (Riyadh). Started from scratch (Green Field)

Taught introduction to computer skills, programming language C++, System Analysis And Design, Computer Graphics, System Programming, Management Information Systems, Supervised graduation projects

Planned, directed, and co-coordinated Human Resource Management activities of an organization to maximize the strategic use of Human Resources and maintain functions. staffing.

Trained the staff whenever necessary. Coordinated between different departments. Followed up and managed support staff, Set-up functions and responsibilities for support staff.

Managed sales operations. Achieved target, setting strategies to increase the sales and profit contribution of the brand, scanned the external environment for developing new markets identifying new products and their agencies and new business opportunities to get into

Work Experience :

December 2008- Dec2009 Helpdesk Analyst (Contract)

Ajilon Consulting Co (Canada)

June 2007 – 17th May 2008 General Manager (Permanent)

Atlas Group Company Limited reported to the Chairman

February 2007 – May 2007 Branches & Marketing Manager (Contract)

Future International Trading Company Limited reported to General Manager

September 2004 – December 2006 Chief Executive Officer (Permanent)

Shamel Digital Technology Company limited reported to Board Members

September 2002 - October 2004 Lecturer & Maintenance Officer (Contract)

Amman Private University reported to the Dean of Computer Faculty and Chairman

September 2003-March 2004 General Manager (Contract)

AL-Isar Marketing and Maintenance (AM&M) reported to the Chairman

September1997-1999 System Analysis Manager (contract)

Jordan Agriculture Company reported to Vice President

1993-1994 Financial and Administrative Managers (contract)

National EST. Transport & Clearing reported to General Manager

1991-1993 Branch Managers (contract)

Said Anaia CO, Transport & Clearing reported to General Manager

1989 – 1991 Sales Managers (contract)

Electronic .S .World reported to General Manager

Education:

Degree: Masters - Major banking and Finance / Minor Information Systems October 2002

With Grade (excellent)

Degree: Bachelors in Computer Science August 2000

Top of specialization (Grade A+)

Degree: Diploma - Electrical Engineering with Grade (Very Good) July 1996

Upper Use Case Tools:

International Knowledge (Countries Visited):

Canada, Jordan, Syria, Iraq, Saudi Arabia, Qatar, Bahrain, India, China, Malaysia, Thailand,

Knowledge Programming Language (Skills):

C++, C sharp, Delphi, Oracle Database and forms, Uml, Xml . Java Script, Java beans, Pascal, Assembly, UNIX, AS400, Visual Basic, and Access Database.

Training PC skills:

1.MS-Project

2.Visio

3.Rational Rose (Unified Model)

4.All MS application

References:

Available upon request.

Master’s and Bachelor Degree Equivalence In Québec

Contact this candidate