Customer Service Office Coordinator

Melanie Fox

Lancaster, Tx. *****

*************@*****.***/ 682-***-****

Objective: To use my previous experience and knowledge to excel in any new position while continuing to learn new things.

Work Experience:

Full Service Shopper

Instacart - TX

Shopping for customers, delivering orders, great customer service, replacing items that are out of stock, driving experience, communicating with customers, using a cellphone with internet, photo verification of delivery.

Front Office Coordinator

Dr. Hisham Bismar- Burleson, Tx.

Checking in/out patients, insurance verification, computer skills, answering phones, sending medical records, sending orders, ordering supplies, handling cash, collecting co-payments, sending medication refills, prior authorizations, faxing, scanning documents into charts.

Front Office Coordinator

CPR Heart place - Arlington, TX

Answering multiple phone lines, checking in patients, scheduling pt appointments, entering insurance information and verifying, processing incoming referrals, collecting copays, computer skills, scanning dosimeters.

Triage/Scheduler

Vitalogy Skincare - Georgetown, TX

Answering incoming calls, scheduling patients, registering new patients, verifying insurance benefits, medication refills, appeals/denials for biologic medications, customer service, computer skills.

Front Desk

Georgetown Obgyn - Georgetown, TX

Answering phones, scheduling patients, collecting co-pays, faxing medical records, scanning documents into charts, customer service.

Call Taker

Allegiance Mobile Health- Georgetown, TX

Answering phones, Scheduling Transports, Answering 911 calls, Computer knowledge, Customer service.

Scheduler

River Ranch Radiology Austin - Austin, TX

Job duties: Answering phones, scheduling patients, entering orders, entering insurance information, customer service.

Personal Shopper

Liquidation Channel - Austin, TX

Job Duties: Answering phones, placing orders, customer service, computer skills.

Education:

Associate in business management

Tarrant County College- Ft. Worth, TX - graduating in Spring 2024

Austin Community College - Austin, TX

Associate in culinary arts- graduated in Fall 2015

Central Texas College - Killeen, TX

Skills:

Phlebotomy

Splinting

Computer Skills

Medical Terminology

Customer Service

Referrals

Telemetry

CNA

Phone Etiquette

Vital Signs

Cashier

Money Handling

Medical Records

Order Entry

Certifications and Licenses

Contact this candidate