Customer Service Home Health

MD

MARIE LOURDES DORSAINVIL

**************@*****.*** 347-***-**** Brooklyn, NY 11239

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Compassionate [Job Title] focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Qualified [Job Title] specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment. Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration. Compassionate Home Health Aide with current [Type] Department of Health Certification. Brings [Number] years of experience assisting in home environments for physically disabled clients of varying capacities. Skilled at closely monitoring vital signs, assisting with feeding, bathing and grooming, positioning and range of motion exercises. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and

[Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Quality Program Protocols

Care Plan Management

Client Safety and First Aid

Compassionate Client Care

Client Documentation

Behavior Redirection

Community Activities

Patient Care Recordkeeping

Grocery Shopping and Storage

Home Cleaning and Sanitizing

Mental Health Support

Patient and Compassionate

Time Management

Daily Charting

Summary

Skills

Care Plan Adherence

Bed Making and Changing

Progress Monitoring

Dietary Requirements and Nutrition

Bathing Support

Report Preparation

Observation Communication

Prescribed Exercises

Emotional Support and Companionship

Laundry Washing, Drying and Ironing

Linens Management

Patient Health Assessments

First Aid and CPR

Condition Assessment

Heavy Lifting

Family Support and Instruction

Activities of Daily Living (ADLs)

Ambulation Assistance

Five stars agency Brooklyn, NY

HHA

01/2011 - Current

Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Assisted clients with bathing, dressing and incontinence care. Maintained clean and well-organized environment for client happiness and safety.

Helped clients stay happy and healthy by providing mental and emotional support.

Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Paul Etzer Port Au Prince

High School Diploma

06/2001

[Award] Recipient

[Semester, Year] - Honor Roll

Creole, English, French:

Professional

Home Health Aide (HHA)

Home Care Aide (HHA)

Certified Home Health Aide (CHHA)

Experience

Education and Training

Languages

Certifications

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