Business Development Service Manager
Resume:
Tania Nazrin Fancy
Phone: +1-437-***-****
Email: ****************@*****.***
Career Objective
B2B and B2C sales expert with over 9 years of experience in business development, client relationship management, and executing high-impact integrated marketing campaigns. Skilled in leading teams, negotiating contracts, and driving strategic growth for renowned brands across multiple industries. Adept at elevating client relationships, mentoring junior teams, and implementing innovative marketing solutions that significantly improve client satisfaction. Seeking to leverage my skills and experience to drive business growth and client success in a dynamic and forward-thinking organization.
Professional Experience
Sales Team Leader
ACE Management – Toronto, Canada 08/2024 - 11/2024
● Led a team of sales professionals to achieve and exceed sales targets, driving revenue growth through effective strategies and coaching.
● Developed and executed sales plans, ensuring alignment with company goals and market trends.
● Provided training, mentorship, and performance feedback to team members, fostering a high-performance culture.
● Monitored and analyzed sales data, identifying opportunities for improvement and optimizing sales processes for greater efficiency and client satisfaction. Business Development Manager
Adcomm Ltd. – Dhaka, Bangladesh 12/2021 - 05/2024
● Orchestrated comprehensive business development strategies, increasing client base by 40% and achieving a 25% rise in annual revenue.
● Spearheaded negotiations and contract management, securing long-term partnerships with key clients such as Unilever, Banglalink, Nestlé, New Zealand Dairy, Shah Cement, Lafarge Holcim, and Akij Food & Beverages.
● Led cross-functional teams in executing integrated marketing campaigns, including Events, Activations, TV Commercials (TVC), and Online Video Campaigns (OVC).
● Implemented innovative marketing solutions, improving client satisfaction by 30%.
● Coordinated end-to-end project lifecycles, ensuring successful delivery of high-impact campaigns.
● Facilitated client presentations and pitches, showcasing Adcomm's capabilities and establishing strong business relationships.
Senior Client Service Executive
Adcomm Ltd. – Dhaka, Bangladesh 01/2018 - 12/2020
● Elevated client relationships, ensuring alignment with strategic objectives and exceeding client expectations.
● Championed the execution of marketing solutions that boosted client satisfaction and retention.
● Mentored junior team members, fostering a culture of excellence and teamwork.
● Assisted in contract negotiation, strengthening business partnerships and driving revenue growth.
Client Service Executive
Adcomm Ltd. – Dhaka, Bangladesh 02/2015 - 12/2017
● Provided exceptional client service by delivering marketing campaigns that aligned with client goals.
● Assisted in the coordination of various marketing campaigns, including TVCs and OVCs.
● Supported cross-functional teams to ensure seamless project execution. Education
Bachelor of Arts, English (Hons)
University of Comilla – Bangladesh 01/2018
GPA: 3.59
Professional Development & Training
● Leadership and Team Management Workshops
● Certified Course in Customer Relationship Management (CRM) Skills
● Business Development & Sales
● Client Relationship Management
● Negotiation & Contract Management
● Leadership & Team Management
● Integrated Marketing Campaigns
● Project Management
● Multilingual: English, Bangla, Hindi, Urdu
● Microsoft Office Suite (Word, Excel, PowerPoint) Key Achievements
● Awarded "Best Employee of the Year 2022" at Adcomm Ltd. for exceptional performance and dedication.
● Promoted twice within Adcomm Ltd., reflecting consistent professional growth and leadership capabilities.
Additional Skills
● Strong communication and interpersonal skills
● Analytical thinking and attention to detail
● Problem-solving expertise
● Excellent time management and organizational abilities
● In-depth knowledge of security markets (stocks, bonds, dividends)
● Customer service excellence
Contact this candidate