Customer Service Warehouse Operations

SUMMARY

Motivated and adaptable individual with a strong willingness to learn new skills and contribute to team success. I bring experience in customer service, stocking, and warehouse operations, along with a positive attitude and excellent work ethic. Known for being reliable, friendly, and dedicated to providing excellent service in fast-paced environments. Authorized to work in the U.S. for any employer, with a commitment to helping organizations achieve their goals.

SKILLS

• Customer Service: Engaging with customers, providing assistance, and offering solutions

• Reliability: Dependable and punctual with a strong sense of responsibility

• Positive Attitude: Friendly, approachable, and committed to creating a welcoming environment

• Team Collaboration: Excellent team player with an ability to support colleagues and work towards shared goals

• Basic Math: Comfortable with calculations, measurements, and inventory tracking

• Heavy Lifting: Physically capable of handling large items and maintaining safety protocols

• Order Fulfillment: Efficiently processing orders, organizing stock, and managing inventory

• Merchandise Display: Knowledge of product placement to enhance store appeal and meet company standards

• Safety Protocols: Adherence to safety guidelines for handling merchandise and equipment

• Product Knowledge: Staying up-to-date on products, promotions, and store procedures

EXPERIENCE

MST Seasonal Associate

Lowe’s – Conyers, GA

Feb 2024 – Jun 2024

• Assisted customers with selecting products and making purchase decisions

• Organized merchandise displays to ensure they were neat and accessible

• Welcomed customers and responded to their inquiries, providing excellent customer service

• Stocked shelves efficiently with incoming inventory and ensured products were properly displayed

• Stayed informed on store promotions, policies, and procedures to provide accurate information

• Assisted with plant care and maintenance

Warehouse Packer

Readerlink – Winder, GA

Sep 2023 – Dec 2023

• Followed safety procedures to reduce workplace accidents and ensure a safe environment

• Worked extra hours during peak periods to meet tight deadlines

• Prepared and packaged orders by processing requests, pulling materials, and organizing shipments

• Utilized proper lifting techniques and handling practices for heavy items

• Labeled containers accurately and ensured correct shipment details to prevent delays

• Maintained a clean and organized work environment to enhance productivity and safety

Lot Associate

Home Depot – Monroe, GA

May 2022 – Sep 2023

• Assisted customers with loading heavy items, such as cement bags and mulch, into vehicles

• Ensured availability of shopping carts at the front entrance and collected carts from the parking lot

• Provided friendly customer service by thanking customers and leaving a positive impression

• Helped with the transport of flatbeds and carts from the store to parking lot for customer convenience

Receiver/Stocker – Seasonal

Lowe’s – Loganville, GA

Mar 2021 – Jun 2021

• Faced products on shelves and displays to ensure they were organized and easy to access

• Assisted customers by locating items and providing information on store products

• Lifted and moved materials of various weights regularly, ensuring safety in handling

Associate

Tractor Supply Company – Grayson, GA

Sep 2019 – Apr 2021

• Assisted customers with product inquiries and helped with heavy lifting

• Maintained inventory and organized merchandise according to store guidelines

• Built strong relationships with peers and management to support team success

Front End Loader – Seasonal

Lowe’s – Loganville, GA

May 2018 – Aug 2018

• Helped customers load purchases into vehicles and provided cashier support as needed

EDUCATION

High School Diploma

Loganville High School – Loganville, GA

June 2015

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