Customer Service Phlebotomy Technician
Resume:
Stephanie McAdam
Mundelein, IL *****
*********@*******.***
Summary
Highly motivated individual with over 20 years of experience in various industries looking to return to the workforce after break to provide caregiving. Demonstrated ability to quickly learn new tasks and excel in fast-paced environments. Proven success in customer service, retail and healthcare industries.
Skills
●Strong Customer Service Skills
●Detail Oriented
●Ability to Multitask
●Strong Learning Agility
Experience
Food Expeditor
Pinky's Westside Grill - Huntersville, NC
03/2021 - 08/2021
Seasoned server with over 10 years of serving experience before and after career break
●Liaison between the kitchen and wait staff
●Assisted customers with order placement in person or via phone
●Managed customer escalations
●Responsible to clean up, inventory and restocking of kitchen and dining room
Donor Specialist/Phlebotomy Technician
Lifesource Blood Service - Rosemont, IL
07/2011 - 08/2014
Passionate healthcare professional who is trained to collect blood donations
●Acted in role of Lead Phlebotomist during shifts
●Prepared patient by gathering relevant information during initial exam, such as vitals, and donation eligibility based on FDA regulations
●Worked with patients to draw blood under proper regulatory standards to ensure safety for patient and sample
●Assisted patients with appointments and inquiries
●Participated in mobile clinics to assist area hospitals based on staffing needs
●Audited charts to confirm FDA compliance
Education
Associate of Science - Medical Assisting
Everest College - Skokie, IL
Graduated 10/2011
References - Available upon request.
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