Customer Service Business Development

DENNIS ABHULIMEN ESEZOBOR

Results-driven operations professional with years of experience in managing and optimizing operational processes. Proven track record in improving efficiency, reducing costs, and enhancing overall productivity. Skilled in project management, process improvement, and team leadership. Adept at analyzing complex situations, identifying opportunities for improvement, and implementing effective solutions. Strong communication and interpersonal skills, with a collaborative approach to problem-solving. Committed to delivering high-quality results and exceeding organizational goals.

Mail: *********@*****.***

Line: 081******** 080********

Location: Lagos Mainland, Lagos Nigeria

SKILLS

Customer Service

Operations Management

Business Development

Virtual & Remote Assistance

EDUCATION AND CERTIFICATIONS

University of Benin – Benin City: B.sc – Geology (Honors): 2011 WORK EXPERIENCE

TRUSSET & FUSSET INTEGRATED SERVICES LAGOS: 2021 - PRESENT Safety Personnel

Develop and implement safety policies and procedures to ensure a safe work environment.

Conduct regular safety inspections and audits to identify potential hazards and risks.

Provide safety training to employees on topics such as emergency procedures, hazard communication, and personal protective equipment.

Investigate accidents, incidents, and near misses to determine root causes and implement corrective actions.

Maintain safety records and documentation in compliance with regulatory requirements.

Collaborate with management and employees to address safety concerns and promote a culture of safety. IDEAS HOUSE COMMUNICATION LIMITED LAGOS: 2017 - 2021 Sales & Marketing Officer

Develop and implement marketing strategies and campaigns to promote products or services.

Conduct market research to identify target audiences, market trends, and competitive analysis.

Create marketing materials such as advertisements, brochures, and digital content.

Manage social media accounts and online presence to engage with customers and increase brand awareness.

Collaborate with other departments, such as sales and product development, to ensure marketing efforts are aligned with overall business objectives.

DILIGENT SECONDARY SCHOOL LAGOS: 2014 - 2017

Educator

Plan and deliver engaging and effective lessons to students in your assigned subject area or grade level.

Develop curriculum, instructional materials, and assessments to meet educational standards and learning objectives.

Differentiate instruction to meet the diverse needs of students, including those with varying learning styles and abilities.

Create a positive and inclusive learning environment that fosters intellectual growth, social development, and emotional well-being.

OTHER ACHIEVEMENTS AND CORE OPERATIONS

Experienced in customer-facing work environments

Ability to provide an outstanding service within any environment and ensure that I represent any business in a professional and approachable manner

LinkedIn: https://shorturl.at/luvER

Availability: Due Notice

Relationship Management

Administrative Management

Sales & Marketing

Human Resource

Microsoft Office

Database

Management

Conflict Resolution

Support high-volume operations with multi-tasking abilities and high energy and deal with a broad range of customers

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