Customer Service Data Entry

Brenda L. Kuhnwald

**** ******** **** ● Huber Heights OH 45424 ● Telephone: 937-***-**** ● Email: **********@*****.***

https://www.linkedin.com/in/brenda-kuhnwald-17b06411

SKILLS:

EAR Logistics

Import Export Contract Management

Merchandising Production Management

Time Management Data Entry

Supply Chain Management Microsoft Office

Administrative Experience Customer Service

Accounts Payables Purchasing

Budget Management Program Management

Project Management Grant Management

Federal Regulation Compliance

PROFESSIONAL SUMMARY:

Seasoned Professional with experience in Contract Management and Administration; Labor Relations Compliance; Government Grant Administration; Exports and Logistics/Shipping Management; Purchasing/Procurement; Program Management; Project Management; and Customer Service

EMPLOYMENT HISTORY:

GREATER DAYTON RTA August 2020-June 2024

Senior Inventory Buyer

Solicit and analyze quotes for bus parts. Issue Purchase Orders, Blanket Purchase Orders and Releases for inventoried and non-inventoried. Purchases are made in compliance with STATE and FEDERAL rules and regulations.

Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities.

Review quotes from vendors to assure compliance with scope of work, reasonable pricing and overall value.

Oversee Employee Tool Program, issuing PO;s, tracking expenditures – vs account balance on spreadsheet, resolving issues.

Confer with staff on delivery/PO’s issues. Resolve problems with delivery. Resolve issues with billing/invoicing.

Monitor Purchase Orders for order confirmation and completion

Run reports and follow up with vendors for late orders to obtain delivery dates.

LION Group; Dayton Ohio May 2016 – August 2020

Exports Coordinator / Purchasing

Receive Export Documentation from Plant and Customer Service. Finalize documents with correct HTS Codes, Inco Terms, Fed Ex Account Numbers. Prepare Shipper’s Letter of Instructions; Work closely with Freight Forwarders to assure correct filing of government regulated EEI documents.

Prepare all Expense Purchase Orders assuring correct account charging for each.

Assist with preparation of Purchase Orders for West Liberty Plant. Expedite Purchase Orders as needed.

Work closely with Accounts Payable to prepare Expense Purchase Orders for Invoices received. Close out open orders

by preparing receipts for PO’s for Accounts Payables.

Prepare Bill of Lading; Shippers Letter of Instructions and work closely with Freight Forwarders and Vendors

Run Open Order Reports and send same to vendors. Request status of past due orders.

Lenz Inc.; Dayton Ohio March 2012-February 2016

Exports Manager/Customer Service

Review all orders prior to submission to Productions to assure accuracy of order entry prior to shipping

Prepare all shipping documents such as Bill of Lading; Shippers Letter of Instructions; Certificate of Origin; Certificate of Compliance.

Receive and enter all foreign orders; Prepare export documents including Commercial Invoice to assure Export Regulations are met

Review and resolve problems with orders such as errors in product shipped; quantity shipped; returns from customers. Communicate with customer on finding and resolution.

Work closely with General Manager, and Production Manager to assure timely shipping of orders.

Reconcile UPS charges/bills.

Southpaw Enterprises, Inc.; Dayton, Ohio March 2008-March 2012

Customer Service/Contract Administration

Review and enter orders as submitted by customer for Production to ship.

Review all contract documents as received. Respond to Request for Proposals. Prepare and submit Contract Agreements and Change Orders. Review Contract Renewals to assure acceptable terms and limitations.

Maintain Contract Document files by account to assure all proper documents in each file.

Self Employed August 2002-January 2008

Home Health Care - Mother

Merchandiser

Provide day-to-day health care needs for terminally ill mother including medicine dispensing; bathing; dressing; feeding; exercising;

Visit local home improvements stores and stock shelves according to in store Plan-O-Gram.

In-store customer service as needed.

Dayton Metro Housing; Dayton OH August 1981-April 1994

May 1996-August 2002

Manager, Contract Administration

Modernization Administrative Coordinator

Modernization Grant Coordinator

Manage the day to day operations of the Contract Administration Department, assuring compliance with HUD Regulations. Management included preparation of: bid document preparation; Board Meeting evaluations

Contract Documents; Change orders; Contract close out documents.

Evaluate all new contractors for approval and presentation to Board of Commissioners prior to Contract Award;

Review all construction Contract payroll reports to assure compliance with Labor Standards Regulations.

Facilitate all meetings in regards to each contract such as Bid Openings; Pre-Award Meetings;

Pre-Construction Conference; Weekly Progress Meetings; Contract Close-out Meeting.

Review all invoices and processed same for payment

Prepare Program Budget for Modernization Program.

Prepare Grant Quarterly and Yearly Reports, reporting progress of grant, money expended and obligated; work progress,

Prepare Request for Funds to HUD for Professional Service and Construction Contracts by Grant to assure payment to contractors

Maintain all program files, in the Contract Administration and Grant Administration areas, assuring program compliance.

Attend meetings with HUD Officials as they pertain to Contract Administration and Grant Administration.

Experience in SAP, MAS 90, ORACLE and MS OFFICE Programs.

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