Front Desk Customer Service
Resume:
Shebrya Reed
Oklahoma City, OK *****
**************@*****.***
Ambitious student with a passion for sales and business management. Demonstrated success in working in collaborative environments to develop effective sales strategies and recommend opportunities to improve revenue and relationships with clients and vendors. Seeking to secure an internship with a respected organization to help further develop hands-on skills and professional experience. Work Experience
Front Desk Receptionist/Manager
Psychiatrist Office-Oklahoma City, OK
August 2019 to Present
Front desk manager answer phones set appointments go over accounts do UA's. I run the whole front desk and help the doctor and assistant the Doc. Medical records, referral and I also know how to work word, Excel Microsoft,Karo. Insurance verification and update. Wellness Coordinator
The Joint Chiropractic-Oklahoma City, OK
November 2018 to Present
Assist the doctor with patient and check in patient and schedule apportionment. Main Baker/ Sue Cheif /set Up/break Down
B&B catering-Oklahoma City, OK
September 2015 to Present
I am manager of the kitchen main Baker make grocery list set up a catering and server catering and I also Reading and understanding beo and making sure the food is out.. serving and baquet set up Sales Rep
romo staffing-Oklahoma City, OK
October 2010 to January 2015
In sales positions, you will need to communicate with potential and current customers, clients, suppliers, and vendors. Some of these skills are very distinct, even technical, such as knowing how to write clear and accurate reports, and being good at public speaking. Others are more like character traits, yet they can be learned; these include creating rapport, listening attentively, and building relationships. Still, others are a mix between those two, such as negotiating, pitching products, and networking.
Door to Door Sales
KURBBY-Oklahoma City, OK
May 2006 to December 2007
Home Health Aide
Garlling health Care-Oklahoma City, OK
August 2005 to March 2007
OBJECTIVE:
Seeking a Home Health Aide position, which will require me to expand my practical experience while providing quality healthcare and service to clients? Child Care Worker (manger)
Oklahoma City, OK
March 2005 to April 2006
Taking care of kids and teaching them life and ABC and 123 and I cook and clean and make sure the client kid is safe until they arrive back to pick them up. Tcim Representative
Tcim
June 2001 to October 2003
Promoted to technical support prior to the 1 year waiting period normally required by the company at that time. Responsible for inbound customer service issues ranging from payment/billing issues to technical support and network issues for wireless telecommunications. Position requires strong customer service skills as well as the ability to think and problem solve in both linear and non-traditional fashion in order to ensure phone service for the customers. Position also requires the ability to adapt to new systems and methods quickly with a minimum of instruction. Responsible for inbound customer service issues regarding payment and billing issues for wireless telecommunications. Position required strong customer service and problem solving skills as well as conflict resolution and the ability to serve the customer's needs while keeping company losses at a minimum.
Education
Diploma in 4yrs
Southern Nazarene University - Oklahoma City, OK
February 2018 to Present
Vatterott - Oklahoma City, OK
March 2013 to December 2015
High school diploma or GED
Skills
• BAKING
• PASTRY CHEF
• Door-to-Door Experience
• Business Management
• Network Support
• Computer Networking
• Telecommunication
• Troubleshooting
• Catering
• Active Directory
• Technical Support
• DNS
• Operating Systems
• Microsoft Windows
• Microsoft Windows Server
• VMWare
• TCP/IP
• LAN
• Customer service
• Phone etiquette
• Very Very hard working
• Team player
• Strong will to successes
• fair not judge mental
• Out spoken
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