Supply Chain Food Service

DEVINN ADAMS

Riverview, FL ***** 813-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Driven Supply Chain Specialist with 11 years of experience in overseeing compliance, inventory management, customer care measures and logistics control. Team-oriented collaborator and innovator with talent in boosting revenues by creating production and quality checks and protocols while displaying strong human relation skills with exceptional ability to work on cross functional teams. Loyal and dependable team leader with strong background in supply chain coordination. WORK HISTORY

Account Manager, 12/2023 - 08/2024

Johnson-Lancaster and Associates – Clearwater, FL

• Increased client satisfaction by building strong relationships and addressing their needs promptly.

• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution. Customer Supply Chain Specialist, 02/2021 - 11/2023 Gordon Food Service – Plant City, FL

• Executed inventory management activities for product conversions, seasonal/one-time buys, long, and obsolete inventory to ensure correct and on time arrival and departure to reduce the possibility of At-risk inventory

• Produced and presented seasonal plans utilizing fulfillment software functionality with attention to detail producing increased Service levels

• Pioneered and sustained business rules/processes for service levels, safety stock, buy multiples, inbound freight networks, etc Which resulted in increased KPI's, customer loyalty and retention

• Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement. Regional Inventory Specialist, 05/2017 - 01/2021

Gordon Food Service – Plant City, FL

• Campaigned with other Divisional Inventory Specialists, Division Sales, Marketing and Supply Chain to evaluate network solutions related to liquidation, out of stocks and overall service profile to respective customers with favorable results

• Spearheaded cross-functional service level action calls with Senior Leadership at the Division level, Operations, and Supply Chain leadership to improve service level to divisional customers with successful achievements

• Analyzed Market Intelligence for Seasonal and Holiday Planning for new and lost Business Including dates, DC locations, usage, and communication to all stakeholders with positive outcomes

• Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.

• In 2021, saved the company $350,000+ in liquidation within a 3-month Span. Receiver/Material Handler, 01/2012 - 05/2017

Gordon Food Service – Plant City, FL

• Identified and labeled materials while recording their locations in the warehouse to manage inventory for the customer with extreme attention to detail resulting in high error rate percentage

• Ensured the accuracy of inventory by taking part in system directed and or user directed cycle counts

• This is accomplished by the manual count of selected inventory items

• Discrepancies are verified and correct counts are input into the RF Warehouse Management System. EDUCATION

Supply Chain Management: Expected in 05/2026

Hillsborough Community College - Brandon, FL

High School Diploma: 05/2007

Riverview High School - Riverview, FL

SKILLS

• Supply Chain Risk Management

• Microsoft Excel

• SAP

• JDA

• Warehouse Management System

• Google Suite

• Procurement

• Inventory Management

• ERP Systems Expertise

• Vendor Relations

• Customer Relationship Management

• Tracking metrics

• Supply and demand requirements

• Performance Tracking

• ERP systems proficiency

• Strategic Sourcing/Alternative suppliers

• Supply chain analytics

• Capacity Planning

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