Call Center Accounts Payable
Resume:
Renee Hammonds-Lewis
New Castle, PA 16101
**************@***.***
Skills
Proficient in Microsoft Office
PeopleSoft Accounts Payable/Accounts Receivable
PeopleSoft Reporting
Razor’s Edge ( Non-Profit) Accounting System
Medical Billing( CPT CODES/ICOMS & CSG) and Medical Coding(ICD-9 &10) for Mental Health, Dental, Medical & Pharmaceutical.
Great Plains
Quickbooks
Adp/Ceridian
Experience
OCTOBER 2019-PRESENT
GIANT EAGLE, NEW CASTLE, PA- CLERK
●Maintain a grocery store and ensure it runs smoothly and efficiently.
●Assist customers with their transactions.
January 2016-October 2016
First Data Merchant Services, Hagerstown, MD- Senior Call Center Representative
●Managed various operations and processes regarding the chargeback transaction.
●Increased efficiency and effectiveness of the call center.
●Assisted merchants in the process of having funds refunded due to fraudulent activity.
●Explained the chargeback process to merchants and provided recommendations of securing future transactions.
May 2015- November 2015
Hilton Garden Inn, Frederick, MD- Front Desk Representative
●Registered and processed guests to their rooms. Demonstrated excellent customer service through accommodating guest requests and communicating with other staff.
Education
CERTIFICATE IN MEDICAL CODING- IN PROGRESS
DREXEL UNIVERSITY, PHILADELPHIA, PA
REFERENCES:
GIANT EAGLE
JOSIE DEMATTEO -STORE LEADER/ 724-***-****
FIRST DATA MERCHANT SERVICES
DAWN ROWE- MANAGER/ 404-***-****
HILTON GARDEN INN
JUSTIN MATT- GENERAL MANAGER/240-***-****
Contact this candidate