Medical Records Clerk

CARTINA JACKSON

*** ****** **** ***, *********, Maryland 21218 · 443-***-****

Email · ****************@*****.***

Talented Senior Medical Records Clerk adept at managing complex responsibilities in high volume settings. Resourceful and initiative-taking with strengths in building professional, focused teams. Seeking to use advance experience and skills to improve department efficiency, accuracy, and productivity in busy managed-care environments.

EXPERIENCE

JANUARY 2018 TO MAY 2024

IEP AIDE, INITIATIVE inc. Baltimore, MD

Supporting councelor:

Work with children with special needs in the classroom at the Baltimore City Department of Education Schools.

JUNE 2017 TO JANUARY 2018

ARDX WORKFORCE DEVELOPMENT ORGANIZATION, BALTIMORE, MD

SECRETARY:

Provide clerical assistance to Program Manager with focus on processing individuals that were receiving public assistance. Maintain data base on the enrollments, answer telephones, data enter information on enrollees and assisted with the daily operation of the office.

FEBRUARY 2007 TO MARCH 2017

FAMILY HEALTH CENTER OF BALTIMORE CITY

MEDICAL RECORDS CLERK:

Pulled patient charts for upcoming appointments.

Scanned incoming documents.

Typed medical orders for procedures and laboratory tests.

Disseminated information to different departments, individuals, and outside vendors.

Prepare reports, emails, memorandums, letters, and releases.

MAY 2002 TO JUNE 2007

MEDICAL RECORDS CLERK – Careers USA – Baltimore, MD

Updated logs to track information.

Followed up with insurance claims.

Data entry

Scan documents.

Assigned patients to correct diagnosis/related groups.

EDUCATION

JUNE 2019

IEP THERAPUTIC CERTIFICATION, INITIATIVES, INC.

HIGH SCHOOL DIPLOMA, walbrook high school

SKILLS

Type 50 wpm

Data entry

Scan mail and other documents

Administrative support

Documentation

In depth claims knowledge

Patient oriented

Financial aptitude

Conflict resolution

Understand Medical Procedures

Excellent customer service skills

Multi-task

ACTIVITIES

Work in the community helping residents with identifying the appropriate avenue to aid them with problems they may have. Help children with recreational activities. Provide volunteer clerical assistance

with a community-based organization.

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