Virtual Assistant Team Members
Resume:
ALISON RILEY
CONTACT
PROFILE
******.*****.****@*****.***
Las Vegas, NV 89108
Dynamic leader with proven track record in operations management and staff training. Excelled in creating efficient, cohesive teams, and implementing marketing strategies, achieving 100% customer satisfaction. Skilled in documentation and reporting, with a knack for fostering customer-oriented environments and driving business growth.
SKILLS
EXPERIENCE
Operations Management
Documentation and Reporting
Hiring
Staff Training and Development
Marketing Expertise
Customer-Oriented
Owner / Operator Clearly Clean, Las Vegas, NV
January 2022- September 2024
Promoted a safe and positive working environment by setting high standards, while enforcing company policy by having healthy communications between team members and management. Implemented efficient procedures and solid routines helping to prevent unnecessary conflicts and hazards.
Maintained a productive, cohesive, and peaceful team by having meetings on healthy communication, essentials of a team, acknowledging and appreciating team members’ strengths and mentoring in any areas that needed help being improved upon. Worked as a unit always giving and encouraging respect and an open door policy, always addressing staff concerns and issues.
Monitored costs, kept up to date on all bookkeeping tasks, ensured cost reduction by attentive and strategic scheduling by recognizing team members strengths and needs of business demands accordingly.
Sales / Marketing Specialist Farmers Insurance Agency, Philomath, OR May 2015- December 2021
Created a team of Financial Advisors, Realtors, and myself as the P/C (for both commercial and residential) Insurance Expert to collaborate and best meet the needs of prospective and current clients by streamlining the three services resulting a more efficient and time saving method for all persons and outside entities involved.
Established a direct referral systems as well as held functions, presentations, and community events to market our team and individual businesses resulting in growing and maintaining client base.
Maintained client base by setting appointments biannually and accessing needs, making changes accordingly, and offering new products.
Manager Figaro’s Pizza, Sweet Home, OR
December 2012 – May 2015
Implemented efficient procedures and solid routines helping to prevent unnecessary conflicts and hazards.
Maintained a productive, cohesive, and peaceful team by having meetings on healthy communication, essentials of a team, acknowledging and appreciating team members’ strengths and mentoring in any areas that needed help being improved upon. Worked as a unit always giving and encouraging respect and an open door policy, always addressing staff concerns and issues.
Monitored costs, kept up to date on all bookkeeping tasks, ensured cost reduction by attentive and strategic scheduling by recognizing team members strengths and needs of business demands accordingly.
Saw to timely and cost efficient ordering, proper use of all equipment, accuracy of all payment processing and cash handling, ensured on time and accurate orders, and resolved any customer complaints always ensuring 100% customer satisfaction
EDUCATION
High School Diploma
Cimarron Memorial High School, Las Vegas, NV
Studied Psychology & Human Services
CSN, Las Vegas, NV
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