Information Technology Quality Analyst

Poonguzhali Muralikumar B.Tech (IT)

London ● ON ● N5Y5R1

+1-519-***-**** ● *******.******@*****.***

Analytical and detail-oriented Senior Quality Analyst with over six years of experience in manual and automation testing. Holds a B.Tech in Information Technology and ISTQB certification. Consistently delivers high-quality and reliable software solutions. Demonstrates a proven track record by leveraging comprehensive testing strategies and innovative problem-solving. Seeks to contribute skills and knowledge to a dynamic, forward-thinking organization that values efficiency and excellence in business software solutions

SUMMARY OF QUALIFICATIONS.

Extensive QA Experience: Over 9 years of experience in software quality assurance across various sectors, including healthcare, non-profit Sector, local government, manufacturing, and educational applications.

Strong Analytical Skills: Strong problem-solving abilities with a focus on identifying and reporting defects, verifying fixes, and collaborating with development teams to efficiently resolve issues. Proficient in debugging and analyzing program behavior, with a strong willingness to embrace AI technologies to enhance workflow efficiency

Result Oriented Leadership: Leadership Experience managing QA professional from diverse background overseeing the cross functional and end-to-end testing lifecycle, from planning to execution and reporting, which improved project efficiency and streamlined the testing process.

Customer-Focused Testing: A passion for customer advocacy and delivering quality software, with experience in conducting functional, system, UAT, Ad hoc, exploratory, and accessibility testing (JAWS/WCAG standards)

Agile/Scrum Proficiency: Skilled in Agile and Waterfall methodologies, with significant experience in Agile/Scrum environments, working alongside cross-functional teams.

Manual & Automation Testing: Proficient in creating and executing manual and automated tests with Python, Selenium, and Azure DevOps, ensuring seamless system functionality and cost-effective defect resolution, along with debugging and analyzing program behavior.

PROFESSIONAL EXPERIENCE

Senior Quality Analyst Oct 2022 -Oct 2024

INVORG London Ontario

Team Leadership: Led a team of seven QA engineers to successfully deliver multiple projects in healthcare and local government, prioritizing tasks for timely completion.

Delivered High-Impact Test Strategies: Created and executed stress and performance test cases for a locomotive company, identifying potential bottlenecks early and ensuring the software met rigorous industry standards.

Improved Regression Testing Process: Implemented robust regression testing protocols for complex, high-traffic applications, resulting in a 30% reduction in post-release defects and enhancing product stability before client deployment.

Test Metrics Reporting: Design and Developed Test Metrics System driving continuous process improvement and product quality enhancement.

Performance Testing: Performed ad-hoc, stress, and performance testing to ensure system reliability, analyzing metrics to identify bottlenecks and enhance functionality.

Pioneered Accessibility Testing: Introduced JAWS-based accessibility testing into the QA process, ensuring inclusive design and compliance with accessibility standards, which was instrumental for healthcare clients.

Comprehensive Testing: Designed and executed extensive test cases for stress, performance, and functional evaluations to ensure optimal system reliability and performance.

Quality Engineer 2008 - 2011

Isoft, Chennai, India

Collaborated with project teams and stakeholders to address functional gaps during the design and development phases of healthcare solutions for the NHS (UK).

Managed defect tracking and reporting using ALM QC, ensuring timely resolution and communication with development teams.

Software Test Engineer 2006 - 2008

Victory Software Solution, Chennai, India

Developed comprehensive test cases to cover full product functionality, adapting to evolving project requirements.

Conducted functional, system, regression, and installation testing for software products across multiple platforms.

EDUCATION & CERTIFICATION

ISTQB CERTIFICATION 2023

B.Tech (Information Technology) 2002 – 2006

Anna University, India

Evaluated by World Education Services (WES), as equivalent to a four-year Canadian bachelor's degree

TECHNICAL SKILLS AND CERTIFICATION

Web Automation Testing Tools: Python Selenium IDE,

Test Management Tools: ALM QC (Quality Center), Azure devops

Defect tracking Tool: Tele Logic Change Synergy

Programming Languages: Python

Databases: My SQL, CRM

Power BI

VOLUNTEER EXPERIENCE

Initiated and organized a community library aimed at serving both children and adults. 2023- Present

London, Ontario, Canada.

Tester, Teacher and Syllabus Coordinator 2015 - Present

Minnesota Tamil School, MN, USA

●Experienced in Mobile Application testing (IOS and Android)

●Worked as part of a cross-functional team to help build quality into our Product

●Experienced in UI Testing, Functional testing, Compatibility testing, Regression Testing, Integration Testing, Exploratory testing.

●Performed all aspects of classroom operation, curriculum development, evolution of student process

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