Colorado Springs, CO *****
*****.********@*****.***
SUMMARY
Motivated Restaurant Server
offering extensive knowledge of
hospitality etiquette and food
preparation. Spirited and
communicative individual polished
in assisting patrons in selecting
food and beverage choices and
maintaining table settings.
Customer-oriented team player
familiar with POS system
operations.
SKILLS
• Guest Relations Management
Point of Sale (POS) system
operations
•
• Quality Control
• Strong Work Ethic
• Professional Appearance
• Order Accuracy
• Effective customer upselling
• Service prioritization
Julie Langness
EXPERIENCE
December 2022 - Current
Server The Inn At Garden Plaza Independent Living Community Colorado Springs, CO
August 2020 - October 2022
Server/Cook/Bartender Applebee's Grill and Bar Colorado Springs, CO
November 2019 - October 2021
Assistant Manager, Server, Line Cook IHOP Restaurants Colorado Springs, CO
September 2018 - November 2018
Server Cracker Barrel Gainesville, TX
April 2016 - April 2018
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times. Performed opening and closing duties such as setting up the dining area, restocking supplies..
•
Followed health safety guidelines when preparing and serving food products.
•
• Ensured that each guest was served courteously, quickly, and efficiently. Upheld high standards of sanitation in accordance with health department regulations.
•
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
•
Handled money transactions accurately while following company procedures for handling cash payments.
•
• Applied Servsafe rules and regulations to ensure safe food handling. Assisted in the development of operational strategies to ensure efficient and productive operations.
•
Conducted regular performance reviews for employees to identify areas of improvement
•
• Ensured compliance with safety regulations and company policies.
• Managed customer service inquiries and complaints in a timely manner. Supervised daily operations including scheduling shifts, assigning duties.
•
• Provided exceptional service to high volume of daily customers. Displayed enthusiasm and knowledge about restaurant's menu and products.
•
• Accurately recorded orders on cash register and point-of-sale system. Performed opening and closing duties such as setting up the dining area, restocking supplies..
•
Sev, Hostess, and Guest Services Winstar Resort and Casino Thackerville, OK
Assisted in the setup and breakdown of banquet tables, chairs, linens, and equipment.
•
Greeted guests upon arrival and provided assistance throughout the event.
•
• Checked identification of customers prior to serving alcoholic beverages.
• Provided exceptional service to high volume of daily customers. EDUCATION AND TRAINING
Expected in June 2025
Associate of Science Criminal Justice
Colorado Technical University, Colorado Springs, CO May 2008
Associate of Science Medical Administrative Assistant Everest College - Colorado Springs, Colorado Springs, CO June 1989
High School Diploma
Mark Twain Jr/Sr High School, San Diego, CA
PERSONAL INFORMATION
Available for immediate interview. Willing to relocate.