Clarisse Hilario
Los Angeles, CA *****
**************@*****.***
Driven professional seeking a challenging role where I can leverage my expertise, contribute to organizational growth, and deliver exceptional outcomes. With a passion for continuous improvement, I aim to exceed expectations and positively impact the team.
Willing to relocate: Anywhere
Work Experience
Office Manager
EXCEL DIAMONDS INC-Los Angeles, CA
October 2020 to Present
As the Office Manager at EXCEL DIAMONDS, I’ve embraced a multifaceted role that combines leadership, organization, and strategic thinking.
Overseen a dynamic team, ensuring productivity, meeting deadlines, reporting to CEO and maintaining high company standards. Handling customer accounts receivables, vendor payables, employee payroll, and office allowance accounts.
Coordinated domestic and travel itineraries, including flights, accommodation, ground transportation for senior executives and staff, ensuring seamless travel experiences. Answered inquiries, resolved concerns, and maintained excellent communication with customers, vendors, and staff. Managed calendars for multiple executives, scheduled appointments, and coordinated meetings using scheduling tools such as Microsoft Outlook, Google Calendar, and Calendly, optimizing time management. Organized and arranged meetings, including booking conference rooms, preparing agendas, distributing pre-meeting materials, and setting up virtual meetings via Zoom, Microsoft Teams. Organized office-wide events and meetings, including team-building activities, conferences, and client meetings, managing logistics from start to finish.
Sales Associate
GANTMONDS COMPANY-Los Angeles, CA
2019 to 2020
Responsibilities:
1. Listing Items on the Online Store:
• Create detailed product listings, including high-quality images, accurate descriptions, and pricing information.
• Optimize product titles and descriptions for search engine visibility.
• Ensure consistency in product categorization and tagging. 1. Processing Shipping Orders:
• Handle order fulfillment, including packaging, labeling, and arranging shipments.
• Coordinate with shipping carriers to ensure timely delivery.
• Update customers on order status and tracking information.
• Data Entry: Maintain accurate records of sales, inventory, and customer information.
• Faxing: Transmit necessary documents securely.
• Customer Service: Assist customers via email or chat, addressing inquiries, resolving issues, and providing product information.
• Emailing: Communicate with customers, suppliers, and team members effectively. Sales Associate
O'NACCIONALE 2016
to 2019
Process the shipping orders thru online selling
Other office task such as data entry, faxing and emailing Secretary of Ambassador of UGANDA
UGANDA EMBASSY-COPENHAGEN, DK 2013
to 2016
include routine clerical tasks and errands to assist others. Canceling or rescheduling appointments, ordering office supplies, data entry, faxing and emailing Quality Control Supervisor
M.Y. SAN CORPORATION
2012 to 2013
Monitor operations to ensure that they meet production standards Recommend adjustments to the assembly or production process Inspect, test, or measure materials or products being produced Remove all products and materials that fail to meet specifications Report inspection and test data Education
COLLEGE in Hotel and Restaurant Management
STI COLLEGE - Cainta 2009
to 2011
COLLEGE in CAREGIVER
TOMAS CLAUDIO MEMORIAL COLLEGE - Morong
March 2007 to March 2009
Skills
• Well-developed organizational skills
Computer Microsoft office, proficient Word and Excel
• Microsoft Windows Server
• Microsoft Excel (2 years)
• Problem-solving (5 years)
• Team Work (6 years)
• Flexibility (6 years)
• Reliability (6 years)
• SAN
• Disaster Recovery
• Microsoft Access
• System Administration
• QuickBooks
• Organizational skills
• Communication skills
• Account management
• Time management
Assessments
Administrative assistant/receptionist — Completed
June 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
Customer service fit — Completed
June 2021
Measures the traits that are important for success for customer service roles Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.