Office Manager Real Estate

ANN SARETZKY MCGINNIS

Centerville, OH ***** 703-***-**** ***********@****.***

Summary

Administrative, Compliance, and Training Professional with demonstrated expertise, in both Management and Support Roles. Self-motivated and detail-oriented problem-solver. Skilled in Leadership, Marketing, and Business Development. Functional in Remote, On-Site or Hybrid work environment within team or by self. Professional Goal: Collaborate with a team where my skills and experience will be put to best use and where I will deliver high performance contribution to the company's existing operations as well as its business goal achievements and highest growth potential.

Skills

• Core competencies: Professional

Communication; Project/Sales Management &

Metrics; Contract & Records Management;

Accounting, Billing, & Coding; Internal Client

Transaction Management; Quality Control &

Regulatory Review; Training; and General

Software User Skills along with Beta-Testing for

New Programs.

• Advanced skills include administrative

fulfillment of critical needs in high demand

environments: proficient error-free data entry;

internal company transaction management; and

internal and external customer/client interfaces.

• Thrives in a fast-paced and rapidly evolving

work environment.

Experience

Business Office Manager (Onsite) 07/2024-current

FORTIS COLLEGE Centerville, OH

• Ensure integrity, accuracy, confidentiality, and maintenance of Student Financial Records in compliance with the state, accrediting and federal regulations.

• Handles Accounts Receivable/Payable and Student Payments/Collections.

• Responsible for all onsite Payroll and Human Resources functions. Inventory Specialist (Onsite) 06/2024-07/2024

NEW METHOD PACKAGING, Creative Financial Staffing Springfield, OH

• Processed Bill of Ladings, Purchase Orders, Labels for large Deliveries and Stock, Job Builds for 4 Industrial Machines, and Adjustments for Inventory Replenishment. Receptionist / Service Administrator (Onsite) 11/2022 to 3/2024 LEXUS OF DAYTON Dayton, OH

• Created all deal packets, key tags, and window stickers for Certified and Pre-Owned Vehicles.

• Managed paper and electronic filing systems by recording information, scanning documents, and maintaining files for Service Department.

• Requested service appointments through Business Development Center for notifications from vehicles and customers via ChatGPT.

Agent Relations Specialist (Remote) 02/2022 to 05/2022 TRUSTWORTHY FINANCIAL Indianapolis, IN

• Recruiting, Onboarding, and Training for Life Insurance Agents: Nearly 3000 licensed agent leads called within 2.5 months; 120 interviewed; 40 qualified; 12 processed. Office Manager / Transaction Coordinator (Hybrid) 09/2014 to 09/2021 UNITED REAL ESTATE Reston, VA

• Primary Contact for Customer Service and All Transaction/Commission Processing for 150 Real Estate Agents: Contract and Database Management; Compliance Management and Review of All Transaction Documents; Approximately 3000 Transactions/Commissions Processed in 7 Years; Agent Onboarding and Separation Processing-Churn Management.

• Checked figures, postings and documents for correct entry, mathematical accuracy, and proper labels.

• Oversaw CRM updates and backups, report generation and troubleshooting.

• Managed, scheduled and coordinated office functions and activities for agents and affiliated partners.

• Agent Certificate Processing and Submission to National Association of Realtors for TRICORNER REAL ESTATE INSTITUTE collaboration 04/2021-03/2022 (Remote). Contemporary Artistic Director 2018-2020; Managing Director 2017-2018; Faculty Member 1997-2020 VIRGINIA BALLET COMPANY & SCHOOL Fairfax, VA

• Lead and organized private lessons, lecture/demonstrations, tea parties, and concert performances along with general marketing efforts for these events.

• Taught Pre-professional Ballet, Russian Character, Modern/Contemporary, & Composition. Quality Assurance Officer; Study Coordinator 10/2013 to 09/2014 COVANCE, Aerotek Scientific Chantilly, VA

• Audited compliance to applicable Standard Operating Procedures (SOPs) and regulations (GLP and/or GCP) by performing study protocol, data, report, and in-lab phase inspections for specific study types.

• Performed study sign-off including QA statement preparation and report finalization.

• Drafted protocols, sample analysis outlines, amendments, and study schedules.

• Updated/maintained project tracking systems and facilitated data archiving. In-house Clinical Research Associate - Lead 02/2011 to 11/2012 CROFESSIONALS Warrenton, VA

• Involved in clinical studies of Hemophilia, ITP, Influenza A, Tinnitus, Fibrin Sealant, and Albumin Use.

• Reviewed site regulatory binders to check collection procedures and paperwork for compliance.

• Recruited experienced investigators through careful assessment to oversee conduct of trial at trial site. Reimbursement Analyst; Clinical Trials Associate; Project Assistant 05/2006 to 02/2011 PAREXEL INTERNATIONAL Centreville, VA

• Assisted with reimbursement inquiry requests as hotline associate for products associated Liver Disease and Gastrointestinal Issues.

• Managed contract and budget agreements. Conducted site recruitments, qualification of sites, and regulatory review of Phase III and IV clinical studies of HIV/AIDS, Asthma, Cystic Fibrosis, and Breast Cancer.

• Prepared expense reporting and updating of project portal, study metrics, and status reports bi- monthly for management and archival reference.

Education and Training

Master Of Fine Arts - Complete Except Thesis: Dance (Staff) Fairfax, VA George Mason University

Master of Fine Arts - Candidate: Dance (Staff) Winchester, VA Shenandoah University

Master of Science - Candidate: PE/Dance (Graduate Teaching Assistant) Harrisonburg, VA James Madison University

Bachelor of Science: Dance Radford, VA

Radford University

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