Accounts Payable Customer Service
Resume:
F
Pamela Folmar
*************@*****.***
Winder, GA, 30680
SUMMARY
Well-grounded leader experienced in Branch Coordinator positions and pursuing challenging new role with Truist. Successful at optimizing control systems and building solid teams to meet business needs and achieve demanding financial targets. Good reporting, records management and interpersonal skills. Track record of increasing sales, improving client retention and growing customer base.
SKILLS
Year-end reporting
Vendor account monitoring
Check processing
Auditing proficiency
Bill payment
General ledger entries
Invoicing and billing
Accounts payable
Strong sense of banking ethics
Excellent communication skills
Safe and vault operation
Exceptional customer service
Team building
MS Excel and Word App
EXPERIENCE
Universal Banker Bank
Buford, Ga
Truist Bank / Dec 2022 to Dec 2024
Support Team sales process by participating in our client outreach through outbound calls, checking for client offers and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
.Adhere to internal controls, operational procedure and risk management policies. Stays informed of all changes in policies and procedure to ensure compliance with current guidelines. Also responsible for ordering cash for the branch and making sure there is enough cash on hand to service clients and non-clients need.
Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handle proportionate volume of work based on branch demands.
Accounts Payable Clerk
Buford, GA
Ascent Hospitality/ Mar 2019 to November 2021
Reconciled monthly statements and transactions to keep records accurate and current.
Reported sales taxes by calculating requirements on paid invoices.
Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
Maintained accounting ledgers by verifying and posting account transactions.
Prepared and updated vendor files, including tax and insurance information.
Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
Branch Coordinator
Buford, GA
Branch Banking & Trust/ Aug 2004 to Mar 2019
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
Responded and assisted customers with account inquiries and updates.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Recommended bank products and services to current and prospective customers.
Explained bank services, financial products and applicable fees to customers.
Identified and reported suspicious behavior to security personnel as appropriate.
Optimized staff productivity by managing inter-team conflict resolution, yearly performance reviews, hiring and terminating processes, training initiatives, scheduling, time and attendance and payroll.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
EDUCATION AND TRAINING
Business Administration
University of West Alabama
Livingston, AL
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