Performance Management Employee Relations

EDUCATION

Bachelor of Arts in Psychology (****-**09)

Tarlac State University

Board Exam Passer (August 2023)

EMPLOYMENT HISTORY

A professional Human Resource with more than ten (10) years of relevant experience. Highly competent, organized, and dedicated individual. I have a positive attitude, a strong work ethic, and a keen desire to learn and grow within a company. As a dedicated professional, I fully understand the importance of the HR department to any organization and aim to make any office I work in as effective and efficient as possible. I have extensive experience working in organizations and fully understand the pressures of achieving targets and accurately assessing the needs of an organization to achieve its common goal. HR SPECIALIST (Supervisory Level) – June 2017-present Sumidenso Automotive Technologies Asia Corporation (Sumitomo Group) Performance Management

Studies and develops improvements in the performance management system of the company and ensures approval of the top management before implementation.

Responsible for the administration, organization, and coordination of rank and file and supervisory levels performance management.

Ensures that each job description has been coordinated with Managers and Supervisors for revisions or updates and issued accordingly.

Ensures that all related files and documentation for performance management are updated and completed. Learning and Development

Develops, coordinates, implements, and evaluates training programs that support the organization’s objectives.

Carefully assessing and determining the training needs analysis for each individual to achieve the organization’s objectives.

Spearheads the individual development plan discussions to further enhance employee’s skills and knowledge.

Creates relevant surveys to evaluate the effectiveness of the training and identify ways to enhance efficiency and adaptability within the organization.

Conducts orientation and other related personnel policies and guidelines to new hire employees.

Ensures work process instructions and systems procedures related to learning and development are updated and issued accordingly.

Employee Relations

Manages and resolves employee relations issues when necessary.

Ensures that all employees comply and adhere to company rules and regulations.

Monitoring of employees with disciplinary issues and proposing corrective action if necessary.

Issue notice to explain and disciplinary memo according to the company code of ethics.

Conducts further investigation and administrative meetings necessary. Employee Engagement

Support and maintain the employee engagement programs and initiatives that support SAT-A’s organizational goals and culture.

Develops and communicates positive employee relations strategies and retention initiatives. ZENDRE MAE Q. FLORES

Registered Psychometrician

Home Address : Regina Northview Subdivision, Cut-Cut 1st Capas, Tarlac Contact Number : 092*-***-****

Email Address : *********.******@*****.***

LinkedIn : https://www.linkedin.com/in/zendre-mae-flores

Responsible for ensuring consistency of messages and alignment to overall company and HR strategies during employee activities.

Assess organizational needs through employee surveys and focus group discussions.

Analyze information and identify workplace improvement needs. Functions as HR Business Partner:

Consult with the Managers and Supervisors and provide HR guidance when appropriate.

Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

Spearheads the execution of the HRM group’s annual major activities and reports updates and improvements to superiors.

In charge of the preparation of data and reports of the Management Committee including reports for monthly business review meetings and HR Key Performance Indicators.

Engaging employees throughout the recruitment process, including sourcing, interviews, onboarding, and hiring decisions

Conducts benchmark activities to ensure best practices prior to deciding initiatives and programs necessary for the company.

Provides advice, assistance, and follow-up on company policies and procedural problems and inquiries.

Conducts stay interviews to contribute to employee retention activities.

Conducts exit interviews and proposes countermeasures based on feedback from resigned employees. HR SPECIALIST FOR OPTIMIZATION (December 2016 to March 2017) Pilmico Animal Nutrition Corporation (Aboitiz Company) Learning and Development

Carefully assessing and determining the training needs analysis for each individual to achieve the organization’s goal.

Collaboratively working with employees to populate the training needs of each employee.

Meet with managers and supervisors to determine training needs.

Develops, organizes, conducts, and evaluates training programs.

Hold meetings and presentations on learning materials.

Plan, organize and implement a range of training activities.

Conduct orientation sessions to assess the level of skills.

Help employees improve upon or enhance existing skills through individual development plans.

Develop programs that groom lower-level employees for executive positions.

Evaluate training effectiveness and modify training programs. HR OFFICER (May 2016 to October 2016)

Ecell Global

Responsible for all employee relations processes locally and globally.

Processes documents/ Personnel Action Notice in the event of a personnel action- regularization, transfer, promotion, salary increases.

Systematically arranges, updates, safe keeps, and maintains the confidentiality of department’s records especially 201 files for non-managerial employees.

Prepares employment contracts for employees hired globally.

Maintains employee database file and prepares semi-monthly timekeeping.

Updates the SL/VL records of regular employees.

Submits report for finance payroll every cut-off.

Monitors/oversees the administration of employee benefits related to HMO membership and government-mandated benefits application.

Monitors/oversees employee wellness.

Handles discrete information related to employee relations, changes in the organization, appraisals, confidential information issues, and other sensitive HR-related matters. Human Resources Assistant (October 2009 to May 2016) SM Hypermarket (SM Retail Group)

Talent Acquisition

Evaluating and hiring applicants through job fairs and walk-in applicants.

Conducting local recruitment activities through PESO, schools, and other external sources.

Provide lists of pre-employment requirements for the hired applicants.

Schedule physical exam of applicants to Clinic Nurse.

Conducting company orientation for newly hired employees.

Responsible for processing papers of employees recommended for regularization.

Submit weekly, monthly, annual, and urgent reports to HR – Head Office.

Prepares personnel action notice for transfers, promotions, change of position, regularization, and separation.

Maintains and updates201 files of all employees.

Conducts exit interviews of all separated employees. Payroll and Timekeeping

Monitor the employees' daily activities and schedules.

Encode and print a proof list of all timekeeping forms (change of schedule, leave of absence, attendance log sheet, overtime, and under time) submitted by all employees.

Process payroll of all employees and ensure 100% that all employees are paid according to their days worked including overtime.

Send payroll reports to the satellite office and check the completeness of files.

Submit notice of salaries to be withheld to the satellite office if necessary.

Make necessary payroll adjustments next cut-off.

Maintains and updates timekeeping files of regular employees. Compensation and Benefits

Facilitate company-mandated benefits for all employees.

Process government benefits for all employees.

Process final pay of employees.

Inform separated employees to claim their final pay.

Check and review submitted loans of all regular employees.

Give necessary documents to employees for specific benefits.

Updates the records of employees for all the changes in the government systems.

Process leave crediting (vacation leave, sick leave, calamity leave, and bereavement leave) entitled to regular employees.

Facilitate orientation on all company-mandated benefits for newly regularized employees. Employee Relations

Ensure that all employees are aware of the company's code of conduct by conducting orientation.

Implement proper policies and procedures of the company.

Generating timekeeping offenses of employees and endorse to immediate head for issuance.

Giving employees a scheduled process for administrative meetings.

Responsible for implementing sanctions for employees with violations based on the company code of conduct.

Maintaining and improving the consistency of employee discipline procedures. Other assigned tasks and accomplishments:

Submitting monthly and yearly reports for DOLE.

In charge of the requirements of DOLE Issuances during the visit.

Achieved negative audits on employee and company concerns during the DOLE visit.

Creating monthly activities that will motivate employees and help the store achieve its target sales.

Played a crucial role as part of the opening team for startup stores under North Luzon. LATEST CERTIFICATION AND TRAININGS

Managing Mental Health in the Workplace (June 2024)

Chartered Professional in Human Resources (March 2021)

Basic Supervisory Training (September 2019)

Data Privacy Act (July 2019)

PDCA and HORENSO (March 2019)

Basic Management Workshop (September 2017)

Zendre Mae Flores

Applicant

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