IT technical Support Operations and Maintenance

Over ** years of professional experience, and ** years of Oracle Enterprise Resource Planning (ERP)

Implementation & Upgrade experience as a Functional Implementation Lead/Test Lead/Sr. Business

Analyst - particularly in Federal Financials modules. Over 14 years of industry experience gathering requirements from key business user groups, analyzing. Over 14 years of Federal government Oracle EBS implementation/upgrade experience (including R12.2.8) conducting and preparing documents within Fed guidelines. Over 14 years of experience preparing functional design documents (MD-050s), creating, and executing overall test plan/strategy for the entire project/upgrade/implementation, write use cases and test cases, developing (TE-020/040), and delivering end-user training materials such as user guides and desktop procedures/manual (SOPs), preparing and performing functional configurations and interacting with Vendor Technical Support to implement solutions.

Hamilton Associates. LLC (July 2024-Present) Client (CISA, Dept. of Homeland Security)

Inventory Lead for CISA Global Team. Perform inventory of assets in the National Capitol Region at all CISA locations using barcode scanners. Analyze data comparing it to CISA Asset Managenent Application. Provide weekly status to CISA management, write detailed reports, track movement of assets-physical and virtual.

Identify and Recommend Business Processes for Automation, Support Transition and User Training, Assess and Recommend Automation Plans, Draft Policies and Procedures, Program Assessments and Internal Controls, Inventory Verification, Property Management and Compliance

Savantage Solutions LLC (June 2021 – Mar 2024)

1.Client Dept. of Defense (Agency: DTRA)/DAI Project (July 2021 – June 2023)

Oracle Functional Tier I O&M Support Analyst

Providing Operations and Maintenance (O&M) Support to end users in Procure to Pay, Order to Cash, GL, and Budget to Report process areas at a DAI agency.

Preparing for the upcoming FY’23 Audit. Pull data from Advana for Universe of Transactions data for analysis, and reconciliation of data for various USSGLs, reconcile Credits and Debits posted to GL and those of external systems.

Process Government Purchase Card (GPC) by adding new lines of Accounting (LOA) to Managers and their reporting POCs for new Budget Fiscal Year (BFY).

Introduction to UI Path to explore automation of several std. types of transaction entries (BOTs/Robots).

2.Client US Army TFMS Project DOD (June 2023 – March 2024)

Oracle Functional O&M Support and Upgrade Planning

Providing O&M Support through change requests/enhancements promoted to Production. Gather requirements, discuss FDD and work with developers to test these enhancements before production release.

Provide technical input for proposals, chief architect for planning of EBS upgrade in FY’24.

Working on Production change requests, process improvements, introducing COTS functionality to certain processes. Disposition of several interfaces (inbound/outbound) as part of upgrade planning.

R3 Government Solutions (Aug 2021 – Aug 2022) – Part-time (US Coast Guard, Dept. of Homeland Security)

Oracle Functional System Administrator providing Training support to end-users “post Go-Live” in P2P, B2R, and CLM.

Sehlke Consulting LLC (August 2020-July 2021) Dept of Navy, DOD

Oracle SME III – USMC (Dept. of Navy) Process Area Lead for the DAI Implementation (August 2020 to July 2021)

Process Area lead for Oracle EBS implementation of the DAI global model at United States Marine Corps. Provide expertise in Federal Financials, testing, training, and several other aspects of the project. O2C, Testing, User Management, OBIEE Lead for all requirement gathering, test case scenarios, test scripts, interfaces, and active interaction with the DAI PMO and other implementation partners.

Aderas Inc – Client EXIM Bank, Dept. of Treasury

Oracle R12.2.6 Project Manager, Operations and Maintenance (April 2020 to July 2020),

Manage the lifecycle of Production Support, and Enhancement Releases - POC to provide status on all O&M activities. Monitoring, and assigning tickets, tracking resolution, reporting status in daily Scrum meeting in an agile environment to client stakeholders that included the Treasurer and Controller as well as OCIO PM. Responsible for prioritization of enhancement releases, coordination with Oracle Support for enhanced production issues, assist in resolving issues in FSG Reports-create, update, maintain. Coordinate instance management activities with DBA team for DEV, QA, and UAT

Itility, LLC - Client CWMD (April 2019 – March 2020) DHS

Oracle R12.2.7 Federal Financials Contractor/Budget Analyst (April 2019 to March 2020

This is the 2nd contract engagement with CWMD (formerly-DNDO). Assist the office of OCFO and Enterprise Services Directorate in R12.2.7 upgrade requirement gathering, hands on P2P, CLM, B2R, A2R, GL, O2C, OBIEE for SIT and UAT testing, and participate in all related Program management discussions/meetings/calls for Conversions and Functional testing. Assist and identify FYE '19 accounting transactions, reconcile, analyze IPAC discrepancies, and provide the OCFO with reports to help reconcile differences. Key member of contractor team recognized by the Federal POCs for Property, Budgetary, and work with support teams to resolve issues related to FY'19 year-end. Work with key Federal staff members including the Deputy Assistant Secretary, and the Director for OCFO on assignments. POC for providing inputs to DHS-wide BPMNs for P2P. CWMD Directorate SME for Government-wide G-Invoicing implementation in 2022.

Chevo Consulting LLC – Client Department of Labor

Internal Controls Consultant (July 2018 to January 2019)

A-123 testing for Oracle R12.2.6 Federal Financials. Audit all roles, responsibilities, SOD, access control and security. Develop Requirements, coordinate projects including year-end close, Document and implement new policies and procedures, Communicate with stakeholders, accountable for the timely and quality submission of deliverables. Produce high-quality process mapping capable of supporting several important business goals such as Business process improvement, BPR, Training, Process/workflow clarification, Regulatory compliance, internal audit, and Role clarity (RACI chart).

Elire Inc - Client Idaho National Labs, Dept. of Energy

Oracle R12.2.7 Financials Trainer (June 2018 to August 2018),

Complete E2E Configuration and Set-ups for R12.2.7 GL (LE/Ledger/Ledger Sets, MOAC, KFF, DFFs, all types of Value Sets, Profile Options, worked with network admins for configuring Oracle Workflow with Notification mailer, and related setups. Similarly, for AR, and FA modules. Prepared comprehensive SOPs for User groups. Training materials prepared for GL, AR, and FA and handed as deliverables.

Advance Digital Systems

Senior Business Analyst - OFF Business Analyst (January 2018 to May 2018)

Provided functional input and BA requirements for the proposal written for D.O.E. R12.2.7 upgrade project expected to be awarded in FY2019. Provided responses to technical queries from D.O.E. for P2P, BP flows, RTM, fit-gap analysis, and testing sections of the proposal.

ManTech International Corporation

Implementation Engineer, CDM PRIVMGMT TO, MCIS Group (March 2017 to October 2017), DHS

Travel and home improvement projects (November 2017 – December 2017)

Integral part of a diverse team that is implementing Privileged Security solutions to 70+ Federal

Agencies on CDM contract with DHS. Supported the implementation of privileged account security solutions across multiple federal government agencies with CyberArk, SailPoint, CA PAM, and Splunk.

Domestic Nuclear Detection Office (DNDO), DHS

ERP R12 OFF Consultant (May 2015 to March 2017)

PMO Office, Prepare DHS Business Process flows from existing DAI "As-Is" process flows for A2R, P2P, and BE to make them more DNDO-specific. TRIO project. Provide functional inputs for Agency-specific and Global RTM, E2E testing 1 and 2, UAT co-ordination of PMO activities for P2P, B2R, and A2R. Prepare Data validation checklists for Data Conversion activities from current Coast Guard instance.

Point person for interaction with DHS HQ LAN-A network administrators to resolve firewall, SFTP, SSH, SSL protocols, Java Applet, and MS Excel Macro issues and workarounds from Client side. Resolve implementation issues with IBC (Federal SSP) Operations and Maintenance(O&M) technical and functional resources in Reston and Denver. Familiarity with EIS Reporting tool for production of Ad-hoc reports in GL (FSG Reports, Recon and trial balance reports).

National Rural Utilities Co-operative Financial Corporation

ERP R12 Financials Functional Consultant and Project Manager (November 2014 to February 2015)

Gather and Prepare Functional Design Documents (MD-050), Configuration and Set-ups (BR-100s), Conversion documentation (CV-040), Trouble-shoot issues and utilize Oracle My Support as required, interact with fellow-technical team members, client's IT Support team members, and business users for multiple projects related to creation of 2nd Legal Entity, and implementation of Oracle AR (with CE) module, and ACH functionality. Project Manager creating, updating, and providing project status to client's stakeholders on a daily, weekly basis with formal reports out of MS Projects.

Turning Point Global Solutions, Inc

QA and IV&V Team Member (January 2014 to October 2014), Dept. of Health and Human Services

ERP Federal Financials - QA and IV&V Team member

Perform QA and IV&V on a very large-scale ERP R12 Upgrade project across all UFMS Federal agencies.

Prepare IV&V findings on the department-wide Accounting Treatment Manual (HIGLAS, NIH, and UFMS),

Trial upgrade, instance management and all other Deloitte Project deliverables.

Participate in R12 upgrade of all major ERP Financials R12 modules, hosted by Oracle Cloud

Managed

Services on a Cloud platform (FEDRAMP-certified).

Perform the impact analysis of the R12 upgrade on the Hyperion-Consolidated Financial Reporting System (CFRS) with the GTAS patches that will be applied at the time of the R12 upgrade (FY-15'). GTAS will retire FACTS I and FACTS II, the current budgetary and proprietary accounts reporting to Treasury done by all the HHS Accounting Centers (CMS, NIH, and UFMS).

Functional Analyst

Netpixel Inc - New York, NY (December 2012 to September 2013) ERP R12 Procure-To-Pay Project

Implementation of ERP R12 P2P Account Standardization to Global Citibank locations.

I-Procurement, Core Purchasing, Accounts Payable and General Ledger changes to comply with global standards. Categories and Catalog creation and assignments adhering to UNSPSC codes.

Workflow changes and Forms personalization. Used XML Publisher to create Reports.

Set-up Users in ERP. Assign system responsibilities, and Grant Permissions & Privileges to modules.

End-User training provided to EMEA, Asia Pac, Africa, and Latin American countries.

Set-up Application-level Alerts, Workflow Notifications, and Email Alerts (via MS Outlook Exchange Server).

Pension Benefits and Guaranty Corporation

Functional Analyst- Accounts Receivables and Cash Management (June 2012 to October 2012)

Implementation of Accounts Receivables, Cash Management and CRM modules to existing ERP 11.5.10 platform. Gather requirements; configure the ERP instance for system integration testing, unit and system test custom objects, and implementation phase.

FYX Inc

Global Process Lead - Distribution and Order Management (October 2010 to June 2012)

Prepare and Conduct Explore sessions with world-wide business units for the global roll-out of Oracle.

Gather Requirements, prepare business process flows, and configure the ERP environment for the

Conference Room Pilot (CRP).

Prepare the Test Plan for CRP2, CRP3/UAT and End User Training, write test scripts for PO, and gather business requirements for the entire core EBS Oracle R12.1.3 modules planned for implementation Phase I.

Heavy Interaction with network administration for setting up of AD, LDAP, and TCP/IP connections to the Oracle 10G database. Set-up DNS listener names for connectivity of SQL Server to the database. • Test the scripts for all the Phase I implementation module areas (P2P, INV) in the DEV instance and provide feedback to the OCS functional team.

National Institute of Health (NIH), Dept. of Health and Human Services

Contractor (May 2009 to August 2010) Price Waterhouse Coopers (PwC)

Test Lead for ERP 11.5.10 enhancements and co-coordinating activities such as instance readiness, test scenarios, test scripts, test execution of customizations in the areas of Funds Control, Grants

Administration and Project Costing for NIH ERP enhancements.

Prepare the Test Plan, conduct the Test Readiness Review (TRR), and assist in writing test scripts for the above-mentioned areas of enhancements.

Centers for Medicare and Medicaid Services, Department of Health and Human Services

Test Lead. IBM Global Services (Federal Practice) (April 2006 – May 2009)

Test Lead for quarterly release testing, and break-fix testing prior to promotion to Production

Conduct test readiness review (TRR) with CMS, 3rd party system owners, prior to every quarterly release of enhancements to Production.

Provide twice/week testing status to the Director and other CMS management personnel (GS-14 and up). Prepare and present detailed slide-decks showing progress for testing multiple enhancements/change requests for each quarter. Prepare defect status/test status reports, prepare very detailed test plan and overall closeout report for each quarter.

Preform hands-on testing for several change requests of RICEW objects prior to sign-off with approval of high-level CMS personnel.

Manage a team of 12 contractors/resources engaged in all testing. Work with multiple account managers of contractor companies for resource performance and additional staffing requirements.

Co-ordinate with IBM Configuration management, Change Management, DBAs, Developers, Functional team members for respective production related items, issues, and also engage with overall IBM practice Lead.

Education

Bachelor of Engineering in Electronics, Bangalore University - Bangalore, Karnataka

Training and Certification

Analyzing Data — ADVANA September 2020 - Ui Path – May 2023

Technical Skills

PL/SQL programming. EBS Applications Oracle EBS (ver. 11.0.3 to R12.2.4) in core AR,

AP, GL, OM, CLM and PO. Operating Systems Windows NT, UNIX, OS/2, Windows 2008 Tools OBIEE, TOAD, VISIO, MS Projects, SharePoint, Remedy, IBM Rational Suite Databases Oracle (ver.10G), MS Access, In-house database systems, Jira, Scrum, Agile, User Interface (UI)

DOD Security Clearance: SECRET

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