Social Media, Customer Service, excell, Microsoft Access trained

FELIX VEGA

*** *. ***** ******** #** Yonkers, N.Y. 10705• 914-***-**** • ************@******.***

PROFILE

Motivated professional with strong knowledge and experience in graphic and web design as well as IT education, and experience. Seeking an entry position to utilize my skills and experience. Strong knowledge of various social media platforms and digital trends with a special interest in multimedia. Demonstrated ability to work well within a team.

SKILLS

Excellent verbal and written communication skills

Ability to multi-task

Creative and open mindset with strong attention to detail

Social media proficient, able to implement social media campaigns on various platforms including: Instagram/Facebook/Twitter/Pinterest/Foursquare platforms

Exceptional customer service

Quick Learner

Problem solver

Computer Skills: Microsoft Office Word, Publisher, PowerPoint, Excel and Outlook, MS Access; Adobe Creative Suite; ZOOM technology

Windows operations

EDUCATION

The College of Westchester, White Plains, NY

Bachelor of Science (BS)-Interactive Digital Media and Marketing, 4/2022

Minor in Computer Networking

Related Coursework:

Visual Storytelling, Digital Imaging, Digital Video & Effects, Publishing Design & Layout

Web Page Development I, Foundations of Interactive Design, HTML5, CSS & JavaScript, Graphic Design Projects, Interface Design & Usability, Social Media Marketing & Advertising, Digital Marketing and Social Media Analytics, Mobile Application Development, Operating Systems, Database applications, Cisco Networking Basics, PC Technology

EXPERIENCE

4Bros Pizza, New Rochelle, NY 1/2022-4/2022

Social Media Marketer/Digital Media Manager Internship

Coordinated with management to plan out upcoming events for marketing on company social media pages

Took photos of business products for social media posts and stories

Developed and post approved social media content on company social media pages

Created brand postings for sales and events on Instagram

Responded to and engage with commenters

Monitored analytics for posts and stories to insure customer satisfaction

5 Below, Greenburgh, NY 6/2019-10/2020

Overnight Stock

Assisted in receiving and stocking procedures

Unloaded merchandise from trucks

Checked in shipments

Staged merchandise for the sales floor

Adhered to all standard operating procedures and policies

IPC System Inc., Fairfield, CT 11/2018

PC Technician

Removed and depopulated Server blades

Network of proprietary Tech removal and buildout

LAN uploading

Additional tasks as ordered

The Stamford Hospital., Fairfield, CT 07/2017

Desktop Support Analyst

New wing LAN buildout

Crash Cart LAN Wireless uploading attention to Security

Ticket calls

Additional tasks as ordered

AQR Capital., Greenwich, CT 05/2017

PC Technician

Complete LAN buildout, multi-floors

Crash Cart LAN Wireless uploading attention to Security

Ticket calls

Additional tasks as ordered

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