Customer Service High School

*************@*****.****** com Omaha, Torres NE, *8107, US +1-402-***-****

WORK HISTORY

Concessions attendent at Caesars Entertainment Corporation 03/2020 - Current (4 years)

Slice date & label all perishables in accordance with safe serve Mix coctails

Collect payments cash card comps

Check id's all patrons who appear under 30 yrs old Clean all glassware & equipment

Take orders from customers & other servers

Lead @ Liquid Sunshine Lounge Midtown at Alamo Drafthouse Cinemas 12/2021 - 09/2022 (1 year)

Serve wine Bottled & Draft Beers

Clean all work areas

Create New Drink Recipes

Stock Coolers

Stock all Glasswear

Control obnoxious/intoxicated customers

Plan organize bar operations

Supervise Staff

Balance Receipts

Order Liquor

Bartender at Welcome Inn Tavern

05/1998 - 09/2008 (10 years)

Check Ids

Balance Receipts

Serve bottled & draft beers

Slice garnish

Bar Manager at Triangle Bar

05/1998 - 12/2006 (9 years)

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted. Order and purchase equipment and supplies.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Establish standards for personnel performance and customer service. Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Maintain food and equipment inventories, and keep inventory records. Count money and make bank deposits.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

Monitor employee and patron activities to ensure liquor regulations are obeyed.

EDUCATION

Omaha North Magnet High School

Graduated 1996

High School in General Studies

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