Customer Service Food
Resume:
Christopher Wynn
Tulare, CA *****
*****************@*****.***
Prepared to put my skills and experience to work in a new and challenging position. I am dependable and dedicated and have a history of working with people, individually as well as collectively. Customer focused and high-energy team member with experience in customer relationship management, conflict resolution, safety protocol, regulatory compliance and time management. Authorized to work in the US for any employer
Work Experience
Logistic Coordinator/ Driver
WCDI Logistics Inc.-Gardena, CA
February 2016 to July 2023
• Coached newly-hired inventory specialists on logistical procedures.
• Perform freight services according to company and government regulations.
• Coordinate/Work with Shippers, Carriers and Dispatchers to manage pick-up and delivery schedules.
• Ensure that freight paperwork is completed and approved before transportation.
• Load and unload cargo.
• Record cargo deliveries.
• Plan routes using GPS System to get goods to client on time.
• Maintain a positive attitude with customers.
Lead Food Service Supervisor
KFC-Fresno, CA
April 2013 to January 2016
• Successfully managed and oversaw a team of 15 food service staff, ensuring all tasks were completed to the highest standards.
• Overseeing inventory, handling customer complaints, and managing staff shifts.
• Maintains professional behavior consistent with role composure in difficult interpersonal situations.
• Initiates and maintains positive relationships with leadership and staff and employees in an effort to build a strong, cohesive team.
• Ensures food preparation is complete according to menu Customer Service Representative
Ace Parking Management-Fresno, CA
February 2008 to August 2013
• Managed escalated customer issues with professionalism and empathy, ensuring swift resolution while maintaining a positive brand image
• Recognized as a top performer within the department based on consistently high levels of customer satisfaction ratings
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Education
High school diploma
Fresno High School - Fresno, CA
August 1992 to June 1996
Skills
• Logistics
• Warehouse Management
• Shipping & Receiving
• Team Management (6 years)
• Load & Unload (4 years)
• Inventory Control
• Customer service (6 years)
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