United States Front Desk
Resume:
LORENZO EDMONDO
ST
CYR
L
C Memphis, Tennessee 38125,
**************@*****.***
PROFESSIONAL SUMMARY
Team-oriented [Job Title] with solid [Industry] background and proven leadership abilities. Empower associates through training and mentoring while providing ongoing support and motivation to exceed expectations. Dedicated to continuously surpassing performance goals and increasing efficiency. Responsive Team Leader with expertise in employee management, training, and group leadership. Maintains group safety and strict performance standards with successful monitoring strategies. Dedicated to accuracy and customer satisfaction. SKILLS
• Employee training • Team building • Coaching and mentoring
• Attention to detail • Self motivation • Shift scheduling
• SOP adherence • Time management • Workplace safety
• Team leadership • Task delegation
EXPERIENCE
Seasonal Team Lead November 2024 - Current
William Sonoma Olive Branch, Mississippi, United States
• Managed conflict resolution processes to maintain positive team environment.
• Supervised teams and individuals, giving feedback on performance and setting goals for improvement.
• Collaborated with other team leaders to achieve company goals. Front Desk Assistant May 2024 - November 2024
Salvation Army Adult Rehabilitation Center Memphis, Tennessee, United States
• Managed reservations, check-in and check-out procedures within hotel system.
• Recaptured brand loyalty in difficult situations with excellent conflict resolution and problem-solving abilities.
• Maintained tidy and welcoming front desk area to enhance guest experience. Receiving Associate October 2023 - April 2024
FedEx Memphis, Tennessee
• Resolved issues related to shipping errors promptly.
• Examined shipping contents against manifests to detect discrepancies.
• Packed outgoing orders securely, ensuring safe transport of goods.
• Checked incoming freight against invoice and receiving reports. Warehouse Team Lead October 2022 - February 2023
Barrett Distribution Olive Branch, Mississippi, United States
• Minimized product errors, carefully examining incoming shipments and properly tagging items.
• Coordinated with cross-functional teams to streamline logistics processes.
• Resolved order fulfillment issues in close collaboration with customers and team members.
• Optimized resource allocation, working closely with leadership to incorporate forward-thinking changes. Shipping and Receiving Clerk March 2020 - April 2022 Prairie Farms Memphis, Tennessee, United States
• Identified and suggested improvements to dispatch and delivery processes.
• Prepared shipping labels and documents with attention to detail. Staged merchandise by department, marked appropriately for placement in facility and delivered merchandise to different destinations.
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• Assembled shipping containers and pallets according to size and weight requirements. EDUCATION
High School Diploma May 1989
Westwood High School, Memphis, Tennessee, United States Associate in Arts (A.A.) August 1993
State Tech Community College, Memphis, Tennessee, United States I also attended Salvation Army Adult Rehabilitation Center. I graduated 11/2024. I also received the man of the month award and collected many attributes from the counselor, program director, and administrators.
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