Project Manager It

SYED UDDIN

“Pioneering ahead through integrity, innovation, and intelligence”

630-***-**** ● ***********@*****.***

Skills Summary

IT professional with extensive background in Project Management, GRC, IT Ops, Agile, SAFe, and Program Management.

IT Project Manager professional with more than 10+ years of experience in a variety of different industries.

Expertise includes Project & Program Management, Project Schedule, Financial Forecasting, Release Management.

Experience with SAP, Salesforce, Azure DevOps, Atlassian tool suite, Clarity PPM, RSA Archer, OneTrust GRC tool

Strong knowledge in business processes and business scenarios to implement new functionalities for various projects.

Exceptional team leading, analytical, functional, Project management and communication skills in all the areas of work.

Pioneered towards the creation of Walgreens Retail Technology PMO to ensure optimal focus on IT Project deliveries.

Defined the project governance and provided regular status updates to steering committee to facilitate informed decisions.

Leading several application/infrastructure upgrade processes for various IT application groups.

Core Competencies

Project Lifecycle Management, Complex Project & Program Leadership, SAFe, Lean, Agile & SCRUM Methodologies, SDLC, GRC, Strategic Planning, Risk Mitigation, Conflict Resolution, Key Stakeholder Relations, Time Management, and Process Improvement.

Professional Experience

UKG October 2022 – Present

Senior Project Manager – UKG PMO (Contractor)

Key Project Manager for delivering ACAF project to closure for MilePost1(MP1) digital transformation program.

Collaborate with functional leads to develop project brief details as it pertains to scope of work, timing and cost based on business, user, regulatory and functional requirements.

Interact frequently with team, management, and customers to define project requirements and identify solutions consistent with defined terms, methodology, policy, and regulations.

Monitor projects checking actual performance against planned program delivery to ensure technical, schedule, and budget goals are met or exceeded.

Facilitated MP1 program workstream and risk management meetings.

Anticipate issues and risks that could affect the project deliverance against the overall MP1 program deadline.

Manage escalated situations as proactively as possible, involving management as needed.

Collect inputs and prepare weekly status reports as required for program review.

Provide personnel with timely, constructive, and actionable feedback that increases individual and team effectiveness.

Met with client leadership daily to discuss program direction.

Armanino LLP July 2022 – October 2022

Senior Salesforce CPQ Project Manager (Contractor)

Initiating all project execution, partnering closely with internal team and the client.

Develop, implement, and manage project plans, including timelines and estimates.

Manage all tasks and resourcing, using JIRA to ensure projects are up to date, and tasks are adequately assigned.

Communicate project status to teams and clients on a regular basis, maintaining internal status reports.

Ensure proper change management documentation is executed as scope changes or project priorities shift.

Argano aMind October 2021– July 2022

Salesforce Project Manager (Contractor)

Plan and execute complex and large-scale initiatives and projects; develop and manage all project aspects from inception to completion, including detailed project plans, resourcing, change control process, documentation, and risk mitigation.

Identify and drive large product initiatives forward that have multiple stakeholders and completing deadlines.

Maintain and update centralized schedule and project database, communicate on project milestones and progress, distribute weekly project update reports.

Responsible for coordinating delivering of multiple projects that involved integrating different Salesforce clouds.

Formulating, organizing and monitoring inter-connected projects while coordinating cross-projects activities and resources

Insurance Auto Auctions January 2020 – October 2021 Salesforce Project Manager

Project Manager for key IAA projects and brought to closure successfully.

Key Projects included: Bolt-on Sales Cloud in Salesforce, OKTA SSO, Gearset DevOps, Azure DevOps integration.

Managed software project teams using Agile SCRUM practices (daily stand-ups, sprint planning sessions, and reviews) to develop team strategies and define project goals.

Developed an enterprise level demand management process for Salesforce development team.

Provided management and strategic direction to stakeholders involved in key Salesforce projects.

Responsible for project scope, budget, schedule, issues, and risk management.

Established milestones to confirm deliverables throughout different projects.

Directed the activities of project personnel to ensure progress is adhering to schedule and budget.

Contributed to the creative process by assessing feasibility of proposed solutions and recommending approaches.

Accenture LLP January 2018 – December 2019

Project Manager - GRC

Responsible as Project Manager for creating project plans, scope, tasks, documents, planning, scheduling, managing risks.

Established criteria for milestones within product roadmap to measure developmental progress.

Developed detailed project timelines by creating and updating project trackers and roadmaps.

Led communication with stakeholders regarding project goals and progress made.

Analyzed the adequacy of the security and processing controls as they relate to audits and general IT controls.

Communicated with agencies and ensured compliance issues were appropriately evaluated, investigated, and resolved.

Conducted SOX annual testing in line with control requirements and review the execution of various IT key control tests.

Served as advisor to clients and IT partners on a range of compliance standards i.e., SOX 404, data privacy regulations, and guided industry best practices such as ITIL, COBIT, ISO 27001, PCI-DSS.

Tata Consultancy Services November 2015 – December 2017

Project Manager – Walgreens (IT PMO)

Completed various key Projects by coordinating resources and timetables with user departments and data center.

Establish information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Demonstrated ability to facilitate, manage and execute multiple POS projects simultaneously to bring timely, high quality deliverables to the customers.

Delivered information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Creatively lead the deployment of Carbon Tool: Currently use to monitor health of 8100+ Walgreens Store POS System.

Presented quality plan and progress monthly to senior executives highlighting status, risk and mitigation plans.

Responsible for managing different construction and IT Projects within the organization.

DeVry Education Group December 2014 – November 2015

Salesforce Business Analyst

Gathered and prioritized business requirements for the Customer Success team projects on Sales cloud

Customized Salesforce.com application setup activities and apps to match functional needs of the organization.

Involved in gathering and documenting requirements from users, designed UML and use-case diagrams.

Created and managed user profiles and permission sets for sharing visibility and accessibility.

Generated and customized reports and dashboards for customer success monitoring

Refined documented business requirements resulting in effective evaluation of project priorities.

Education Certifications

DeVry University Project Management Professional (PMP)

Bachelor of Sciences // Computer Information Systems Certified SAFe® 5 Scrum Master (SSM)

Graduated: June 2015 DevOps Foundation Certificate

Salesforce Certified Administrator

Salesforce Platform Developer I

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