Remote or Hybrid Data Entry Administrative Assistant
Resume:
Mayritta Brown
*** ***** ***** ******, #**, Mount Vernon, NY 10550
*********@*****.***
SUMMARY OF QUALIFICATIONS
● Skilled self-starter with over 14 years of experience seeking to utilize strong administrative, organizational, communication and management skills.
● Over 18 years experience as an administrative professional Intuitive problem solver Exceptional attention to detail Extensive experience with customer relations Team player with excellent interpersonal skills
PROFESSIONAL EXPERIENCE
Amalgamated Family of Companies, 12/2023 to 6/2024
Claims Examiner
● Processing Physicians and Hospital Claims
● Handling Medicaid Claims and adjusted Medicaid Claims for payment
● Physicians and Hospital Denial Claims
● Heavy Data Entry Using Eldorado Systems
Maimonides Clothing, 7/2022 to 11/2022
Remote Line Work
● Freelance for Clothing Company
● Taking orders of clothing for sale
Insight Global Agency, New York, NY, 6/2020 to 6/2022
Remote Contract Tracer / Administrative Duties of Test and Trace Corp New York, NY Hired as a Temporary Employee of Optum via Insight Global
● Served as a Contract Tracer providing an excellent client service experience in a high-volume call center environment to help stop the COVID-19 pandemic throughout NYC Acquired Contract Tracing certification various John Hopkins University Handle inbound and outbound calls via Twilio software Heavy data entry search inquiries in Salesforce software.
● Conducted intakes and monitoring for cases and contacts of COVID-19 Served as a portal of information and services to cases and contacts Provided extensive follow-up, care, and research for cases and contacts Participate in weekly meetings with Team and Town Hall meetings with Department of Health officials for pandemic data, research, and knowledge updates
● Responsible for up-to-date knowledge checks and testing via Learn Source Responsible for self-training and knowledge management via Optum SharePoint site Use of Calabrio, Microsoft Teams, WebEx, and Field glass software
Complex Care Solutions, New York, NY, 9/2011 to 5/2020
Remote Enrollment Specialist/ Scheduler
● Medical Records Representative Update clients’ and cleaning members’ profiles and submit clients for upcoming scheduling reviews, including members using the Sapphire System Use Genesis System for scheduling and updating members information Use the CMAP Database System to conduct telephone screens seven to ten days after the member's initiation date to qualify them for enrollment. Providing consumers with the information they need for reliable care and services Provide a member orientation session when consent is obtained for an initial assessment appointment. Finalize, the Consent Form / Welcome Agreement, and Authorization of Disclosure forms. Responsible for contacting all telephone screen eligible members on a quarterly basis. Interface with other departments such as Care Coordination, Social Work, and Care Management, including staff managers and directors to resolve member issues. Allocate other functions within the office.
Winston Staffing Services, New York Hospital of Queens Medical Center Ambulatory Care Department, 2/2011 09/2011
Executive Administrative Assistant
● Used EPIC Database, maintained outpatient charts, created new charts, collected out-patient copay. Scheduled patients into IDX database system and generated a batch balance for the day.
Home Box Office, New York, NY, 6/10-9/10
Administrative Assistant (Health Center)
● Created and maintained employee medical records
● Scheduled meetings, sent email notifications to employees, executive staff, and vendors ● Answered all incoming calls and transferred telephone calls to staff members
● Created updated and maintained Excel spreadsheets for the Health Center database ● Supported staff in assigned projects (Wellness Programs -Skin Cancer screening, Blood Drive, Health fair) ● Greeted and assisted all employees as they entered the Medical facility
● Responsible for general administrative duties (including filing, faxing, mail distribution) and coordinated travel arrangements
Winston Staffing Services, LLC (Maimonides Medical Center), Brooklyn, NY, 1/2010-6/2010 Administrative Assistant
● Maintained out-patient charts, created new charts, collected out-patient Co-pays
● Scheduled patients into IDX database system and generated daily batch balance
● Heavy contact with telephones, maintained filing system
● Scheduled surgery procedures for patients
● Verified patient medical coverage with various insurance companies
● Maintained doctors’ calendar with patients and staff meetings
Ampak Company, Larchmont, NY, 12/2006 11/2009
Administrative Assistant
● Established relationship with Vendors Overseas Steamship Lines and various brokers ● Created files and maintain all correspondence pertaining to files and products
● Generated import status report and distributed to all executives on weekly basis
● Handled import and Export data correspondence within filing system Maintained inventory samples and handled administrative duties
● Input all new samples into Net Suite System and distribute all samples to various companies
● Followed up on shipments and delivery schedules both domestic and international ● Input all import and export shipments into Net Suite System and weekly Import Status Report ● Contacted high volume of customers brokers and forwarders via phone regularly
● Coordinated email correspondence between vendor and customer
SOFTWARE SKILLS
Proficient in Microsoft Office; Microsoft Teams, Calabrio System, WebEx, Zoom, QuickBooks; Oracle; PowerPoint; Hedis, Star Care, Encoding Operator, Sapphire System operator, Genesis systems, Access System, NetSuite System, IDX Database System, EPIC Database System, CMAP Database, Salesforce, Eldorado (claim Examiner) Heavy Data Entry, Accounting Skills, Typing Speed: 70wpm.
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